Aparthotel

HANZ LUX Hotel & Apartment Hanoi

3.5 star property

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View from property
Front of property
Premier Apartment, 1 Queen Bed, Kitchen, Lakeside | 1 bedroom, individually decorated, individually furnished, desk
Premier Apartment, 1 Queen Bed, Kitchen, Lakeside | Living area
Premier Apartment, 1 Queen Bed, Kitchen, Lakeside | Living area

Reviews

2.0 out of 10

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

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29 Nam Trang, Truc Bach, Ba Dinh, Hanoi, Hanoi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Dong Xuan Market
    ‪17 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

Comfort Apartment, 1 Queen Bed, Kitchen, Lakeside

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier Apartment, 1 Queen Bed, Kitchen, Lakeside

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

HANZ LUX Hotel & Apartment Hanoi

This aparthotel features a 24-hour front desk and free self-parking. Each apartment provides a dining area and a sitting area, plus free WiFi and a kitchenette. A rice cooker and a desk are among the other amenities available to guests. Housekeeping is available on request.
HANZ LUX Hotel & Apartment Hanoi offers 50 accommodations. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Accommodation at this 3.5-star aparthotel has kitchenettes with separate dining areas, kitchenware and utensils and rice cookers. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at HANZ LUX Hotel & Apartment Hanoi, you're just a quick walk from West Lake. You'll find features such as free self-parking. This comfortable aparthotel has 50 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area and a sitting area
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Steps from West Lake and a 4-minute drive from Hoan Kiem Lake
Self parking is free.


Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Paper towels
  • Rice cooker

Bedrooms

  • Bedroom

Living spaces

  • Separate dining area
  • Separate sitting area

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 50 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0317172061
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hanz Lux & Hanoi Hanoi
HANZ LUX Hotel & Apartment Hanoi Hanoi
HANZ LUX Hotel & Apartment Hanoi Aparthotel
HANZ LUX Hotel & Apartment Hanoi Aparthotel Hanoi

HANZ LUX Hotel & Apartment Hanoi Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

Reviews

2/10 Terrible

Thao

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Thao

Disliked: Cleanliness, room comfort

Cancellation of without notice!!!

We booked four rooms at this hotel a few months before our trip. When we showed up at the hotel, they didn’t have our reservations. There was no communication from the hotel to inform us of the change or cancellation. We have booked with hotels.com over 15 years and this was the first time this happened. We are very unhappy with this incident. Also, we had pay for one of the rooms upfront but we don’t know if we could get a refund.
Stayed 2 nights in Nov 2023