This aparthotel features a 24-hour front desk and free self-parking. Each apartment provides a dining area and a sitting area, plus free WiFi and a kitchenette. A rice cooker and a desk are among the other amenities available to guests. Housekeeping is available on request.
HANZ LUX Hotel & Apartment Hanoi offers 50 accommodations. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Accommodation at this 3.5-star aparthotel has kitchenettes with separate dining areas, kitchenware and utensils and rice cookers. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at HANZ LUX Hotel & Apartment Hanoi, you're just a quick walk from West Lake. You'll find features such as free self-parking. This comfortable aparthotel has 50 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
Each apartment offers a kitchenette, a dining area and a sitting area
Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free self-parking
Steps from West Lake and a 4-minute drive from Hoan Kiem Lake
Self parking is free.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Kitchenette
Cookware, dishware, and utensils
Microwave
Mini-fridge
Paper towels
Rice cooker
Bedrooms
Bedroom
Living spaces
Separate dining area
Separate sitting area
Work spaces
Laptop workspace
Pets
No pets allowed
Suitability/Accessibility
No lift
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
50 units
Bed sheets changed on request
Cleaning products are eco-friendly
Housekeeping (on request)
Individual decor
Individual furnishings
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0317172061
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Hanz Lux & Hanoi Hanoi
HANZ LUX Hotel & Apartment Hanoi Hanoi
HANZ LUX Hotel & Apartment Hanoi Aparthotel
HANZ LUX Hotel & Apartment Hanoi Aparthotel Hanoi
HANZ LUX Hotel & Apartment Hanoi Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
2.0/10
Cleanliness
Reviews
2/10 Terrible
Thao
Travelled with family
22 Nov 2023
Disliked: Cleanliness, room comfort
Thao
Stayed 2 nights in Nov 2023
2/10 Terrible
Thao
20 Nov 2023
Disliked: Cleanliness, room comfort
Cancellation of without notice!!!
We booked four rooms at this hotel a few months before our trip. When we showed up at the hotel, they didn’t have our reservations. There was no communication from the hotel to inform us of the change or cancellation. We have booked with hotels.com over 15 years and this was the first time this happened. We are very unhappy with this incident. Also, we had pay for one of the rooms upfront but we don’t know if we could get a refund.