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Hanoi Brilliant Hotel and Spa

4.0 star property

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Photo gallery for Hanoi Brilliant Hotel and Spa

Relax in a serene space surrounded by lush plants and a central water feature, with seating areas and a mezzanine level offering additional comfort.
Relax in a stylish space with two armchairs and a small table, surrounded by a large window and a floor lamp.
Enjoy a spread of fresh fruits, pastries, and bread at our buffet.
Two single beds with tufted headboards and white linens, set against a blue accent wall.
Stunning pathway made of large stones leads to a door, flanked by a framed picture and a small table with a vase of flowers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
44 Hang Trong, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Double Room, City View

View from room

Junior Double Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Double Room

8.4 out of 10
Very good
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Connecting Room

Executive Connecting Room | 1 bedroom, down duvets, minibar, in-room safe

Executive Connecting Room

9.0 out of 10
Wonderful
(2 reviews)
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Royal Terrace Suite

Royal Terrace Suite | 1 bedroom, down duvets, minibar, in-room safe

Royal Terrace Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking, City View

Executive Twin Room, Non Smoking, City View | 1 bedroom, down duvets, minibar, in-room safe

Executive Twin Room, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, Balcony, City View

Family Suite, Balcony, City View | 1 bedroom, down duvets, minibar, in-room safe

Family Suite, Balcony, City View

8.6 out of 10
Excellent
(7 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room, Non Smoking, City View

1 bedroom, down duvets, minibar, in-room safe

Executive Double Room, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Connecting Room

Junior Connecting Room | 1 bedroom, down duvets, minibar, in-room safe

Junior Connecting Room

9.0 out of 10
Wonderful
(2 reviews)
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hanoi Brilliant Hotel and Spa

Central hotel connected to the convention centre in Hanoi with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site.
Hanoi Brilliant Hotel and Spa offers 30 air-conditioned accommodations with fireplaces and minibars. Beds feature down duvets. Flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Touch Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hanoi Brilliant Hotel and Spa. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Treat yourself to deep-tissue massages, body scrubs or body wraps at The Touch Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 11 minutes by foot from Vietnam Women's Museum and a 3-minute drive from Vietnam Military History Museum
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Hanoi Brilliant Hotel and Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hanoi Brilliant Hotel and Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hanoi Brilliant Hotel and Spa was completed in March 2023.

This 4-star Hanoi hotel is smoke free.

On-site venue – This restaurant specialises in Vietnamese cuisine and only serves breakfast.
24-hour room service is available.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 20 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Covered parking on site (USD 20 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • Lift (150 centimetre wide door)

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 18.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: USD 20 per day
  • Nearby parking fee: USD 20 per day (984 ft away)
  • Rollaway bed fee: USD 18.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Brilliant Hotel and Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Morgans
Hanoi Morgans Hotel
Hanoi Brilliant Hotel
Hanoi Brilliant
Hanoi Brilliant And Spa Hanoi
Hanoi Brilliant Hotel and Spa Hotel
Hanoi Brilliant Hotel and Spa Hanoi
Hanoi Brilliant Hotel and Spa Hotel Hanoi

Hanoi Brilliant Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 462 out of 616 reviews
Rating 8 - Good. 119 out of 616 reviews
Rating 6 - Okay. 31 out of 616 reviews
Rating 4 - Poor. 2 out of 616 reviews
Rating 2 - Terrible. 2 out of 616 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Awesome location and they actually had espresso (which is hard to n find in Vietnam)
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night at this property, but it was spacious easy to find and definitely met our needs. The staff was so helpful. They kept our luggage for us a day after we had checked out while we were waiting for our trip to the airport. They were incredibly accommodating and helpful. I would highly recommend.

10/10 Excellent

Kaylie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice central location with walking distance to many restaurants, shopping, sightseeing etc. You have noice from other room when using toilet and shower
Stayed 3 nights in Mar 2025

8/10 Good

Damian, Oakdale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I, and her friend visited this property--and Hanoi--for the first time. Here are my observations: STRENGTHS: - STAFF: The hotel staff are EXTRAORDINARY. They were always available, helpful, polite, and answered my many questions. - LOCATION: The location was perfect! We're were within walking distance of all the important sites and restaurants (everything else) was literally steps from the hotel. - HOTEL SERVICES: The hotel offered massages, facials, tours, and included breakfast (which was amazing), and we enjoyed all of them and they did not disappoint. WEAKNESSES: - CLEANLINESS: The hotel was clean, but the the bathrooms and shower had mold and mildew. Also, it appeared that staff didn't clean the floor so we cleaned it ourselves. - ROOM RESERVATIONS: We had a reserved/purchased a room with a balcony to the front of the hotel, but when we arrived they said they didn't have one for us, but they could check later in during the week. We just decided to stay in a different room, which was cheaper so we could've saved money at the outset. Overall, this was a great hotel notwithstanding the weaknesses. I would definitely stay here again!
Stayed 6 nights in Feb 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the staff at this hotel, Rosie and Mymy at front desk are fantastic and will help you with anything and speak pretty good English which makes it easier for us.All the boys at front door are great with their big smiles. We booked with them to go to Halong Bay overnight, was great. Great spot in old quarter to go for walks, restaurants, sightseeing, catch on and hop off bus etc. I really enjoyed our stay in in family suite which is big, Brekky good, older style boutique hotel but love it. I’ll miss you guys❤️
Stayed 2 nights in Feb 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. The breakfast was good. The staff were friendly and helpful. It's got a cool vibe that works with the chaotic atmosphere of the old quarter. I had booked a couple months in advance, paying just 60 Canadian dollars before tax per night. It's not the Four Seasons but it is a solid choice for enjoying hanoi's old quarter.

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very friendly service (Rosie provided lots of useful information) and good breakfast, comfortable bed and clean. I would definitely stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Roselie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Great location, breakfast was great, the only thing we didn’t like is the hallway is very narrow dark the room is comfortable but toilet lighting is not good enough specially when we try to use the mirror quite dark. Ladies like bright lights.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the terrace room. Terrace and room were a good size. Clean bed/bedding and toilet. Easy walking distance to shops, street food and locations for cooking class/tours etc. Breakfast was small, only 4-5 bainmaries, a 2 bread toaster (the one you’d have at home) and a selection of juice, sweets, dairy, fruit and eggs cooked your way.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Great location

Fantastic location with even better staff! Vivian, Finn at the front desk and Jennie and Vicky in the spa were excellent!! I rated service lower only because of housekeeping. We hung the door sign out 3 mornings and never got service. Room wasn’t the cleanest upon check in either- floors were dirty. Everything else was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

ileana

Liked: Cleanliness, staff & service
Excellent staff, very helpful and nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nicola

Stayed 4 nights in Jan 2025

10/10 Excellent

heidi ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Anh Tuyet, Earlwood

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The hotel’s location in the heart of the old town is unbeatable – it’s just a short walk to many major attractions, making it super convenient for exploring. The staff were incredibly friendly and always willing to help, which made our experience even more enjoyable. One highlight was the coffee from the café at the front of the hotel – hands down some of the best we had during our trip to Vietnam! We also tried the massage service, which was professional and very relaxing. While it was pricier compared to other places, the quality and overall experience made it worth it. Accommodation-wise, the family room was large, comfortable, and perfect for our needs. However, the deluxe room felt a bit small in comparison, so keep that in mind when booking. Overall, it was a great stay, and we would definitely recommend this place, especially for its location and service. We also organised our airport pick up through the hotel which was very smooth too, with quick responses to ease our mind while we were in transit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hieu

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Stayed 5 nights in Nov 2024

10/10 Excellent

AKIRA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient for transportation and shopping. It faces the main street, which is also convenient. Most of the last years staff left in this summer, which was inconvenient, but the old staff have returned. The layout of the reception has changed, which is a little inconvenient. Strangely, there are carp laid out at the entrance, but since it is not a biotope, I don't think they will last for many years.
Stayed 7 nights in Dec 2024