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Hanoi Elpis Grand Hotel

3.0 star property

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Photo gallery for Hanoi Elpis Grand Hotel

Junior Double Room, 1 King Bed, Balcony, City View | Minibar, in-room safe, desk, blackout curtains
Front of property – evening/night
Breakfast meal
Lobby sitting area
Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
44A Hang Tre, Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double Room, 1 King Bed, Balcony, City View

Junior Double Room, 1 King Bed, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Junior Double Room, 1 King Bed, Balcony, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hanoi Elpis Grand Hotel

This smoke-free hotel features a restaurant, a snack bar/deli and a microwave in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hanoi Elpis Grand Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Hanoi Elpis Grand Hotel, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Hoan Kiem Lake and 8 minutes on foot from Hanoi Old Town Night Market
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hanoi Elpis Grand Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Hanoi hotel is smoke free.

Hanoi Elpis Grand Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: VND 200000 for check-in after midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: VND 200000 for check-in after midnight
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Elpis Grand Hotel Hotel
Hanoi Elpis Grand Hotel Hanoi
Hanoi Elpis Grand Hotel Hotel Hanoi

Hanoi Elpis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 32 reviews
Rating 8 - Good. 11 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So new and clean. Everything was perfect from the service to the rooms. Super friendly and helpful desk staff and manager! I will definitely be back at this hotel. Feels just like home.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
เดินทางสะดวกสบาย ห้องพักใหม่ สะอาด เตียงนอนนุ่ม แต่ห้องไม่เก็บเสียงน้ำแอร์หยดด้านนอกยังไม่ยินเสียงเลย และยุงเยอะ
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價可以

總店離內排機場的站牌很近 （第二家也不遠） 靠還劍湖不遠 又可避掉哪裡的嘈雜 價格中間（附近有更便宜的 但服務不好 如sunflower
Stayed 2 nights in Feb 2020
Verified

8/10 Good

EUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 좋습니다.

3성급이라고 하기에 부족한면이 있지만 위치와 직원분들의 친절이 좋습니다.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Location is very ideal as it is in the middle of the tourist sites and can just walk through to the sites. Staff are very helpful and accommodating. The room was spotless. Room rates are quite affordable and inclusive of breakfast.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness staffs
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 좋았습니다. 이 가격에 이런 청결도와 친절함.. 호텔을 떠날 때도 끝까지 마중 나오시고 ㅎㅎ 짐을 들어 주시고 그들의 친절함에 깊이 감동했습니다. 호텔 방도 넓었습니다. 조식은 먹지 않았으나 좋아 보였습니다. 무엇보다도 청결함과 직원들의 친절함.. 다음 여행도 여기로 할 것입니다 ㅎㅎ
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く、部屋も綺麗だった。朝食も美味しく、大満足です。内装が新しく快適でした。またハノイに来た時は是非ここに泊まりたいです。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel on all fronts. great helpful staff, great breakfast included, amazing bathroom and great rain shower. free tea and coffee in the room very comfortable and soft bed. great locaton, opposite airport bus stop. highly recommend this hotel.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
スタッフがとても良くしてくれました。 また、部屋も清潔で以外と広くシャワーも水圧良く快適に過ごせました。 リクエストしたチケットもちゃんと用意していただきました。日本語が話せるスタッフがいます。
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities
Staff was very nice and helpful.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

HYUNAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
12시가가 넘으면 정문을 잠궈요..ㅠㅠ 흡연하시는 분들은 발코니로 잡으셔요..다른건 좋은편이에요
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

소연

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들이 모두 친절했습니다. 조식도 괜찮고 위치도 찾기 쉬습니다 테라스 있는 방이 훨씬 좋아요
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
룸 컨디션도 좋고 직원들도 친절함. 서비스 및 여행 일정에 필요한 정보를 최선을 다해 제공해주려고 노력함. 다만 일찍자거나 아침에 늦잠을 자려는 분들에게는 밖의 소음이 거슬릴 수 있음. 차 소리가 좀 들리는 편. 식당이 1층으로 많이 좁음. 먹는동안 다음차례서서 기다리시는 분들이 보여서 빨리 먹고 올라감.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들 아주 친절하고, 룸컨디션도 아주 좋았습니다. 복도소음이나 아침에 레스토랑에서 툭탁이는 소리가 방음이 잘 되지는 않지만 전체적으로 자는데는 크게 문제되지 않았습니다. 다만, 체크인시 룸에 문제가 있다며 다른 호텔을 제안하더군요. 오버부킹을 의심했습니다. 하노이 호텔중 그런 일이 다반사니까요. 4박 중 2박을 다른 엘피스호텔에서 묵었습니다. 매니저 사이먼이 모두 관리하는 호텔로 룸컨디션좋고, 평점이 9.2?라고 자부하더군요. 호텔검색시 평점이 높다고 다 입맛에 맞지 않다라는걸 알고 있었기에 100%믿지는 않았습니다. 첫날 2박 묵은 호텔은 낡은 시설과 침대상태가 아쉬웠습니다. 나머지 2박은 엘피스 그랜드 킹배드룸에 묵었습니다. 방 넓고 깨끗했습니다. 처음에 이곳을 선택한 이유는 리모델링으로 깨끗하다는 이유 하나였죠. 트윈룸을 예약했으나 트윈주기가 어려웠나봅니다. 돌아오는 날도 보상이라도 해주려는 듯 공항가는 택시를 잡아주더군요. 고맙게 이용했네요. 결론은 엘피스그랜드호텔만 보면 아주 좋습니다. 직원들 모두 아주 친절하구요. 그러나 계획이 어긋나면서 첫날 스케줄이 삐그덕 댔고 원치않는 숙소에서 2박을 보낸 건 그리 유쾌하지 않았습니다.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accomadation is now running by a new team. The service from Simon's team is excellent, I can not find any bad expreience during my stay. If you do not expected a luxury hardware, but a local price with luxury service. I highly recommend you to stay in here.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掃除が行きとどいており、寝心地の良いベッド、そしてベットリネンもいい香りに包まれ心地いい部屋でした。気になるシャワーの水圧、お湯の出方もよく快適でした。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
房間寬敞，乾淨，安靜，員工熱情，早餐樣式不多，但是好吃，唯一的缺點是舊樓改裝，馬桶水管有問題，只要樓上有沖水，馬桶會有噴氣的毛病，聲音非常大聲，其他還不錯！
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very helpful. Allowed us to wait for our late train and leave our bags
Stayed 2 nights in Oct 2019
Verified

8/10 Good

jiyeon

Liked: Cleanliness, property conditions & facilities, room comfort
새벽에 도착하여 그랩을 타고 이동을 하여 도착하였는데 직원분이 우선 영어를 못하셔서 돈을 바꿀수있는지 요청드렸는데 안되고 ㅠ 그랩분께 잔돈을 많이 못받았네요 ㅠ 룸은 가격대비 나쁘지 않았습니다 기본적으로 방이 시원하게 유지되어있는 방은 아니라 에어컨틀고 1시간정도 두니 그제서야 시원해지더라구요 방음은 거의 되지 않아 복도밖에 분과 대화를 나눌수 있는 정도긴하지만. 저희는 새벽도착에 하룻밤만 묶는거라 나쁘지 않았어요 조식도.. 있긴하지만 한끼를 떼울수 있는정도. 추천하진 않겠습니다. 하지만 싼가격에 잘 묶었습니다~
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2박이용함. 새벽에 도착하고 오후에 체크인이라 덥고 피곤한 상태였는데 엄청 친절히 맞아주었음. 하노이 소형 호텔이 다 그런진 모르겠으나 영어로 친절히 설명. 내가 못알아듣는데도 지도펴놓고 처음 왔느냐 물어보고 짧은 일정을 설명했더니 가보아야할 곳과 동선등을 자세히 설명. 게다가 무료업그레이드. 친절도에서 베트남이 이렇게 친절한 나라인가 여기 직원이 베트남의 얼굴이구나 싶음 항상 밝고 먼저 챙겨줌 방은 이층 페밀리. 차도가 앞이라 걱정했지만 이중샷시로 되어서 심각하지 않았음. 방상태도 걱정한것보다 훨씬 깨끗하고 새거임. 조식은 안먹어서 모르겠음. 그래도 나고 들 때 진짜 미소보면 행복한 생각이 들었음. 혼자 알고 담에 가고 싶지만 호텔과 직원이 모두 잘 되길 바라며 후기 드림 끝~
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
이가격에 이정도 청결과 방의 상태는 확실히 좋은 가성비를 보여준다 위치또한 훌륭하여 이동이 용의하다.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Fina rum. Väldigt rent och bra. Rekommenderas till andra.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, room is clean
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
日本語すこしできるひとがいた
Stayed 2 nights in Sep 2019