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Hanoi House Hotel & Travel

3.0 star property

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Photo gallery for Hanoi House Hotel & Travel

View from room
Exterior
Restaurant
Luxury Double Room, Balcony | Minibar, in-room safe, desk, soundproofing
Free toiletries, hair dryer, slippers, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
85 Ma May Street, Hang Buom Ward, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, soundproofing

Superior Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room, Balcony

Terrace/patio

Luxury Double Room, Balcony

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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Lobby
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4.5 out of 5, Wonderful, 1,000 reviews
The price is €20
includes taxes & fees
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About this property

Hanoi House Hotel & Travel

This smoke-free hotel features a restaurant, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hanoi House Hotel & Travel offers 20 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hanoi House Hotel & Travel, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes scooters/mopeds to rent and bicycles to rent
  • Steps from Thang Long Ca Tru Theatre and 5 minutes on foot from Thang Long Water Puppet Theatre
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi House Hotel & Travel.

This 3-star Hanoi hotel is smoke free.

Hanoi House Hotel & Travel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Minibar
  • Rice cooker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 200000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 396000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 396000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: VND 200000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi House Hotel & Travel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoi House Hostel & Travel Hotel
Hanoi House Hostel & Travel Hanoi

Hanoi House Hotel & Travel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 150 reviews
Rating 8 - Good. 39 out of 150 reviews
Rating 6 - Okay. 7 out of 150 reviews
Rating 4 - Poor. 1 out of 150 reviews
Rating 2 - Terrible. 2 out of 150 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leslie

Liked: Staff & service, amenities, property conditions & facilities
Thank you for an excellent stay everyone was so attentive to my requests.
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service

Budget but Good

My experience was fine. Great location! I'd stay there again. Solo traveler just needing a place to stay. It was really noisy a few of the mornings. It sounded like a knocking sound as soon as I would almost fall asleep. They lock the front door so if people stay out late, they bang on the glass to get in. That was annoying. Everything else was great. Super friendly front desk.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location! I’m going back next week
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil. Personnel au top. L’hôtel est bien situé.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and always had a smile on their faces.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Everything you could ever want or need in a hotel! We were upgraded to the honeymoon suite upon arrival and it was AMAZING! We so enjoyed the balcony, large immaculate room, modern bathroom and the breakfast is UNBELIEVABLE! Plus the location is PERFECT!!! And the staff...so friendly, welcoming and willing to help! Always smiling! We absolutely LOVED this place!!
Stayed 1 night in Oct 2019
Verified

8/10 Good

HYUNSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
데스크 친절도 높음. 2성임에도 미소를 잃지 않는 리셉셔니스트를 보면 기분이 좋아짐. 2성 치고는 안락하고 청결한 룸. 2성 치고는 깔끔히 먹을 수 있는 조식. 갓성비 그 자체라고 볼 수 있음. 와이파이도 됨.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

NB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y habitaciones en buen estado y muy limpias. En nuestro caso nos dijeron que nos subían de categoría y nos pasaban a una habitación mejor (considero que es mentira porque nos pasaron a una habitación en la azotea en la que únicamente estaba nuestra habitación y cosas del servicio como colchones y somieres viejos(el ascensor solo llegaba hasta el séptimo por lo que había que subir un piso por unos escalones muy altos y no condicionados para huéspedes) en el que hacía un calor infernal. Sin embargo la limpieza era muy buena y también la atención del personal. Recomiendo este alojamiento para quien quiera una buena ubicación (en el casco antiguo y cerca de la parada de bus del aeropuerto) para conocer Hanoi sin gastar mucho.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The staff constantly checks on you when you walk by and offers great recommendations. Planned both of our tours to Lan Ha Bay and Ninh Binh easily. Great location. Great breakfast. Highly recommend
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Staff helped me organise and booked trips to Ninh Binh and Lan Ha Bay. Both were excellent! Room and breakfast great . Location nearby downtown. Highly recommend
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great price

Service was overly friendly, breakfast was cooked to order, room condition was great.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

STELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pres de tout le marche de nuit a proximite Beaucoup de restaurant. Super equipe a l acceuil (Thien, Lan et Thao) Merci aussi a lequipe de cuisine et le reste du personnel
Stayed 8 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons été surclassés lors de notre séjour dans cet hôtel et avons pu profiter d'une grande chambre au dernier étage, avec une petite terrasse et vue sur Hanoi. Bon petit déjeuner et quartier sympathique
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy hanoi guest house

Nice hotel in the heart of old town hanoi. Within walking distance of the famous lake. Just be very careful of the roads. Walk accross dont run!. Initially booked for 2 nights, but hotel sorted an excellent trip to ha long bai overnight tour, able to keep our luggage safe so only needed an overnight bag. We returned to hotel for an additional night ar an excellent rate. Hotel organised taxi to airport and from airport to our new hotel. Loved our trip to hanoi, very busy but very good at the same time. Staff very friendly and kind. Breakfast is very nice and cooked to order. Thank you hanoi huest house x
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
지인들과 트리플 룸으로 예약했습니다. 그런데 오버부킹이 된것인지 트리플 룸을 예약했지만 방을 무료로 업그레이드 해준다며 더블1 싱글1 방인 더 안좋은 방으로 안내하더군요. 각각의 금액을 알고 있어서 기분도 좋지않고, 비용차이도 나는데 너무 자연스럽게 거짓말를 해서나 실망스러웠습니다. 시간이 없어 그냥 이용하기로 하고 간의침대1와 수건 칫솔 등을 요청했습니다. 침대하나만 들어오고 아무것도 없네요. 기본적으로 제공되야하는 정보도 제공되지 않아 조식시간도 모르고 불편하기 그냥 잠만 자게되었습니다. 다시는 재방문하지 않겠습니다.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, great hospitality.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so lovely and friendly. We stayed there between going to Sapa and Halong Bay and they made coming back each time feel like coming home. Highly recommend staying here.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
口コミに記載されていた通り、非常に丁寧で親切なホテルでした。(責任者のMr.David,受付のMs.Lan,ポーターのMr.Cong)、彼らはいつも笑顔で親切に声をかけてくれました。 12泊しましたが、特に問題はなく。すぐ近くに沢山のレストランや焼肉、コンビニがあり快適な滞在を過ごせました。海外旅行者も西欧やアジアから沢山来ており、夜も明るい地域です。 注意点としては、女性はコンディショナーをどこかで購入する必要があること。また旧市街のため朝と夕方に近くが渋滞することでしょうか。 オススメはバルコニーの付いた部屋です。
Stayed 12 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Check in was irritating, we just arrived from a 6 hrs Sapa Bus to Hanoi. They asked us for our Passport, gave it to the clerk. She then tells us to go have a welcome drink and wait in the lobby. We did. Then after 15 mins, we were told our room was ready. She kept our Passports and told us she would give it back when we came back downstairs, ok we left to get settled and came back to go out and eat, Passports given back. 4 hrs later, front desk calls our room (while we were dead asleep) requesting for our Passports again. We went down with our Passports only to find they did not need it. What the world?!?! Frustrating to say the very least
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Great location in the heart of the Old Quarter. Staff were super friendly & extremely helpful. Our room was basic but clean & comfortable. Excellent & personal service was what made our stay at Hanoi Guesthouse a very good experience.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, room comfort

Get the balcony!

A cute guesthouse that's just easy and simple. We went for the balcony room and we loved it. For breakfast, we kept the doors open and ordered in so that we could sit around to eat while the city was waking up. It's smack dab in old quarters.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice place and the street wasn’t as loud as most in the area. Daisy at the front desk help me and answered all my questions. Quick elevator and good full breakfast. Great place and would stay again when in Hanoi.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

하노이 마 마이 가의 hanoi guesthouse

리셉션에서 영어도 비교적 잘 통하고 친절했어요. 정확한 스케쥴이 가능하면 숙박비는 가급적 서울에서 많은 포션을 지불하는 편이 좋겠지만 스케쥴을 플렉스블하게 운영하는데 좀 제약이 되겠지요. 서울에서 호텔 커피 한잔 값에 훌륭한 조식과 숙박이 가능해서 상당히 만족스럽습니다. 아직 며칠 더 묵기 때문에 결론을 내기는 어렵지만 여행이 끝난 후에도 이 만족감이 지속될 것 같아요.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旧市街地の中にあり、歩いて回るのに便利。夜は11時位まで前の道路が騒がしい日もあったが、その後は静か。ハノイは信号機が希にある程度で道路を渡れるか心配だったが、何とか旧市街地中心に2kmの範囲を歩いて回った。このホテルは従業員の笑顔が良く親切なところが最高。
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Was able to book on short notice and became a satisfied customer! Stayed for 2 nights in early January 2019 and was provided with excellent service by Mai, Hien, Thao, Law, Dinh, Cong and Sang. Located in the heart of the Old Quarter within walking distance to everything--including the Night Market. Although it is easy to become a little overwhelmed when first bombarded with all of the things to see, hear, smell, taste, etc. of the Old Quarter, Manager Mai, in particular, helped us to navigate through the city and offered 3 good recommendations for dinner which were all excellent and helped to arrange a day trip to Ninh Binh that was just right for our limited stay. The two breakfasts that we had were really good, as the chef makes a mean omelette and tasty French toast! As our return flight left at midnight, we were even allowed to grab a quick shower before heading out at about 9 pm after having had checked-out that morning and left our luggage at the front desk all day. This was just one example of how the staff really went out of their way to assist us throughout our short stay. Would definitely return!
Stayed 2 nights in Jan 2019