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Hanoi Tokyo Hotel

3.5 star property

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Photo gallery for Hanoi Tokyo Hotel

Indoor pool
Superior Twin Room | Minibar, in-room safe, desk, laptop workspace
Front of property
Breakfast buffet
Grand Suite with Balcony (King) | Living area | LCD TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
84 Tho Nhuom street, phuong Tran Hung Dao, quan Hoan Kiem, Hanoi
  • Place, Hoa Lo Prison Museum
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Hanoi Suite (King)

Hanoi Suite (King) | Minibar, in-room safe, desk, laptop workspace

Hanoi Suite (King)

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite with Balcony (King)

Grand Suite with Balcony (King) | Minibar, in-room safe, desk, laptop workspace

Grand Suite with Balcony (King)

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite (1 King + 2 Singles)

Family Suite (1 King + 2 Singles) | View from room

Family Suite (1 King + 2 Singles)

  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hanoi Tokyo Hotel

This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site.
Hanoi Tokyo Hotel offers 145 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they enjoy the overall property condition at Hanoi Tokyo Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Motorbike parking only
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Hoa Lo Prison Museum and 9 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An indoor pool, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hanoi Tokyo Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hanoi Tokyo Hotel was completed in 2022.

This 3.5-star Hanoi hotel is smoke free.

Hanoi Tokyo Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Built in 2022
  • Renovated entire property - 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Tokyo Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 500000 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 500000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kuretakeso Tho Nhuom 84 Hanoi
Kuretakeso Tho Nhuom 84 Hanoi
Kuretakeso Tho Nhuom 84
Hanoi Tokyo Hotel Hotel
Hanoi Tokyo Hotel Hanoi
Hanoi Tokyo Hotel Hotel Hanoi
Hotel Kuretakeso Tho Nhuom 84

Hanoi Tokyo Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 79 reviews
Rating 8 - Good. 38 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for our trip with quality service. Easy check-in and lots of selection for the breakfast.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
This was the BEST stay on our trip!!!!! For backpackers or families, or anyone wanting to stop in a comfortable, welcoming, clean and perfect hotel, this is it!!! The staff went above and beyond to ensure our stay was seamless (Son and Ahn - 2 of the staff at the front desk). If I could rate this place more than 5 stars I would!
Verified

10/10 Excellent

Sahlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first in Hanoi...

It was an absolute good stay in hotel kuretakaso. .. the service is great...the room ... the beddings... all great... the staff are approachable and accommodating...give you smile...
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

jagath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay , Thank you Hanoi Tokyo

It’s a great stay, The whole staff is dedicated to keep us comfortable. Very attentive and supportive, coordinated our travel even including reasonable taxis as and when required. Should mention the leader behind the scene was Mr Son. The breakfast also a very good one We will come back again.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Bo Ram

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! They were always willing to help me with everything! Thank you
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

quoc huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great. There’s only one minor complaint which is the cleaning ladies were quite loud in the morning. I could hear them talk while in the room.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service
good
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Hsing Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是一間很安靜衛生得飯店!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

清潔でスタッフはよい

プール、ジャグジー、サウナは、行く人がいるときだけ、前もって動かすシステムのようです。突然行ってもサウナなどは電源が入っていません。 スタッフはみな親切で、清潔さも問題ありませんでした。朝食もおいしかった。 欲を言えば、浴室のシャンプーのほかにコンディショナーが欲しかった。あと、バスタブのデザインの問題だと思いますが、普通にシャワーを浴びていても、外に水が漏れる仕様になっていました。
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Takashi

Liked: Cleanliness, staff & service
清潔感も有り、朝食も美味しかったです。 スタッフの方々も概ね親切でした。
Verified

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応最高、朝食メニュー豊富、エレベーター乗り換えて浴場とサウナが有ります。ホテルから空港アクセスバス停まで4～5分の近さ。
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一通りの施設が揃っており、いつもとても気持ちよく利用させて頂いています。次回以降のベトナム訪問でも利用したいと思います。
Stayed 4 nights in Feb 2020
Verified

8/10 Good

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は、洋式で統一していてもいいと思った。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパが良いビジネスホテル

ホテルは空港からミニバスで終点で降りて徒歩5分の ところにあります。日本人経営のホテルなので、トイレはウォシュレットです。地下3階に風呂があります。 ベッドは大きいので、角に当たらないよう注意が必要ですが、ホテル側でシーツを外側まで移動させる配慮が必要かと思います。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全体的にまぁまぁだけど改善の余地あり

大浴場が地下にあり、女性のお風呂に鍵もなくセキュリティーにはちょっと不安でした。
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this place twice for every time I travel to Hanoi. Location is good, close to the city central yet situated on a quiet block. Check in was very quick, I got to my room in less than 5 mins upon arrival both time. The room was clean and tidy. I like the minimal and elegant interior with a hint of Japanese style in it. Amenities were all in standard of what I expect in a good hotel at this rate. Did not use any service but the receptionists were all friendly and efficient in service. This place is casually being my go-to place for a room whenever I come to Hanoi.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

フロントでは，日本語対応が可能な場合もありました。英語は常時問題ありません。 ビュッフェスタイルの朝食も，メニューが充実しており，美味しかったです。卵メニューは，その場で調理してくれました。 部屋はゆったりとしており，寛げました。 地下の大浴場もゆったりと寛げました。 ホテル周辺は旧市街付近ということもあり雑然としてましたが，治安の問題は無いように感じました。
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

ささ

Disliked: Staff & service, amenities, property conditions & facilities
忙しくて洗濯してる暇がないからランドリーサービスを利用したのに36時間たってもできておらず、結局必要な時に使えなかったのに費用はきっちり請求されました。 それと日本のビジネスホテルなのに朝食に日本食がないし、使うことはもう無いです。
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

RENYOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese style room. it's comfort
Stayed 1 night in Aug 2019
Verified

8/10 Good

Kiyo

Liked: Cleanliness, staff & service, amenities
8/10～8/12(エクスペディア以外の手配)と8/16(エクスペディア手配)の２回泊まったが、設備、清潔度は問題ないが、両方ともバスタブの排水がとても悪かった。シャワーを浴びているだけで、どんどん水が溜まってしまい。何度も湯を止めて、排水されるのを待たなければならなかった。 洗面台の排水は問題なし。 ホアンキエム湖から徒歩７～８分の便利な場所であり、各国の大使館や、国の役所なども近くにあり、治安も良いと思う。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は、前回と比べて、大浴場が整備されていて良かったと思いました。ロッカーが新しくなっていたこと。浴場内が滑りやすかったのが、網目状のマットが敷かれていたことなどの改善がされていました。快適に入浴できました。 しかし、少し気になったことを書いておきます。 1、ロッカーが新しくなったのですが、真ん中の段の4番の鍵が閉まりませんでした。理由は、内側の金具のL字型に曲がった部分が、繰り返し扉に押されて内側にほんの少し曲がってしまったからです。そのせいで鍵が閉まらなかったのです。力は要りますが、少し外側に戻してやると、鍵がかかるようになりました。4番のロッカーはそうして直しました。定期的に、ペンチなどの工具で調整してやれば、快適に使い続けられると思います。もう一点ロッカーで気になったのは、風呂場のロッカーは、毎回濡れた鍵を差し込むことになります。ですから、その部分が少し腐食して差し込みにくくなってしまいます。5番のロッカーは、鍵がかかった状態で、鍵も差し込まれた状態でしたが、鍵を回せなくなってしまっていました。腐食によって、鍵がそれ以上押し込めなくなった状態で鍵を回せなくなってしまっていたのです。タオルで手を保護しながら、鍵を奥まで押し込むと、鍵を回せて、中からパンツとシャツが出てきました。きっと、前の客は、パンツとシャツを取り出せないまま、諦めてズボンだけを履いて部屋に戻ったのだと思います。気の毒なことです。腐食して抜き差しならなくなる鍵の問題も解決しなければならない課題です。これも、定期的に鍵を、布か目の細かい紙やすりでこすって腐食を取り除き、オイルはベタベタするので、シリコンスプレーなどで潤滑性を補ってやれば、問題なく使い続けられるようになると思います。 日々の、ほんのわずかな気配りの積み重ねがあれば、快適に使い続けられるものです。 以前のスチールのロッカーも、鍵が壊れていった原因は、内側のナットが、鍵を回すたびに緩んでいって、外れていったことにあります。元々の作りがいい加減だったためですが、緩みにくいワッシャー一体型のナットに取り替えていれば、あるいは、せめて、定期的に内側のナットを締めていれば、問題なく長期間使い続けられたと思います。 2、浴室の問題でもう一点付け加えると、男子浴室のマットが、T字型に敷いてありますが、一箇所、二枚のマットが重なっているところがあります。そのために、浮いた部分ができ、その結果、一枚のマットに大きな亀裂ができてしまっています。めんどくさがらずに、重なった部分を切って、敷いていればきれつはできなかったでしょう。敷く時に少し考えれば予想できた結果ですね。 それから、T字のつなぎ目に全く隙間がないために、サウナの出入り口に、水が溜まった状態になってしまいます。石鹸水が溜まってしまうと、サウナからの出入りが大変危険になります。至急改善された方がいいでしょう。 呉竹荘は、日本人が使うには本当に快適で良いホテルだと思います。これからも日本的な気配りが大切にされるホテルだと嬉しいです。(あさかん より)
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お風呂の時間が長くなるともっと快適！

お風呂の時間をもう少し長くなると、早朝出発や夜遅くに戻った際に助かると思います。居酒屋のラーメンは美味しいかったです。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

H.KAITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel - KURETAKESO at 84 THO NHUOM - is much better than the room rates it charges! Everything is excellent, from room conditions to services! I asked the front staff to print some business documents for me just by sending the documents to them by email and they did it immediately and in color! And I enjoyed the morning buffet so much! So many delicious world-popular dishes! There are many other facilities that I did not have the time to enjoy, therefore I will come again! Right in the heart of Hanoi, the capital of Vietnam!
Stayed 1 night in May 2019
Verified

10/10 Excellent

じゃん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフは日本語話せるし テレビは日本の現在の放送が見れるしトイレはウォシュレット付きで大浴場まであるのでまるで日本のホテルにいるみたいだった。アメニティ類も一通りありドライヤーとかバスローブまであった。 立地は旧市街まで多少歩くけど許容範囲。 今回このホテルを選んで良かったと思う。
Stayed 3 nights in May 2019