See all properties

Imperial Hotel & Spa

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Imperial Hotel & Spa

Breakfast served
Family Suite Room | Minibar, in-room safe, individually decorated, individually furnished
Front of property
Exterior
Breakfast buffet

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
44 Hang Hanh Street, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View | Minibar, in-room safe, individually decorated, individually furnished

Imperial Suite Room with Old Quarter View

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, individually decorated, individually furnished

Family Suite Room

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Minibar, in-room safe, individually decorated, individually furnished

Executive Room

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room with City view

Minibar, in-room safe, individually decorated, individually furnished

Premium Room with City view

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Room with City view

View from room

Junior Suite Room with City view

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite Balcony Room

Suite Balcony Room | Minibar, in-room safe, individually decorated, individually furnished

Suite Balcony Room

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Connecting Room City View

View from room

Connecting Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 667 reviews
The price is €49
includes taxes & fees
8 Jun - 9 Jun
Hanoi Splendid Premium Hotel

About this property

Imperial Hotel & Spa

A full-service spa, a restaurant and a nightclub are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Imperial Hotel & Spa. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Treat yourself to massages, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Hang Gai Street and 3 minutes on foot from Hoan Kiem Lake
  • Airport, railway station and shopping centre shuttle service available for a fee
Imperial Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A nightclub, a rooftop terrace, and spa services are also featured at the family-friendly Imperial Hotel & Spa. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

The hotel hosts a free manager's reception daily.
Imperial Hotel & Spa has a restaurant serving breakfast only.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 7 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a provincial park
  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Imperial Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 361 reviews
Rating 8 - Good. 62 out of 361 reviews
Rating 6 - Okay. 17 out of 361 reviews
Rating 4 - Poor. 4 out of 361 reviews
Rating 2 - Terrible. 4 out of 361 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Russell

We really enjoyed our stay here. The room was excellent.. great price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lucian

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were outstanding. From Reception, to Housekeeping, to the restaurant Staff, all are top notch. And the location is great. Easy walking to shops, food, and coffee
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Staffs
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 9 nights in Oct 2025
Verified

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot thing is boken
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, property conditions & facilities
The staff was outstanding. Friendly and accommodating.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JENNIFER-HANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and close to everything
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Thoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Situated in the back of a street so you can have a restful night, but still be close to all the attractions within walking distance. Staff are friendly. Free breakfast was a plus and good food. Hotel is a little dated but well-kept. Would stay here again
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuffs and great location.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Arminda

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant one night stay for my family of 4 and my elderly parents. This hotel is at the heart of everything. All the staff are very helpful. The hotel manager John was extremely helpful and knowledgeable right from the start, assisting with setting up the lamp in my parents’ room and also with a luggage zip issue they had. The rooms we had were very spacious and the bed that we had in our room was the biggest we had had for a hotel room in a long while! Thank you John and all your staff for making our stay so memorable!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great service Large clean nice room Good breakfast buffet
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and great location

Simple check in and staff were generally very friendly and helpful! Close proximity to Hoan Kiem Lake and 4P Pizza just outside the hotel!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

miwako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location , staff are friendly.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Udawattage Dinesh Chaminda

Liked: Cleanliness, staff & service
Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Kyung Hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay in Old Quarter

Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Situated in heart of old quarter and walkable to the lake and shopping streets.
Stayed 1 night in May 2024
Verified

10/10 Excellent

BichPhuong

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super attentive and amazing!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Soni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work there most the kind of people I ever met and breakfast was excellent.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff.
Stayed 2 nights in Jan 2024