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JM Marvel Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for JM Marvel Hotel & Spa

Bar (on property)
View from property
Exterior
Front of property
Marvel Balcony | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
16 Hàng Da Street, Hoan Kiem, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Minibar, in-room safe, desk, free WiFi

Junior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, free WiFi

Family Cozy Room

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, free WiFi

Suite

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, free WiFi

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, free WiFi

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

JM Marvel Hotel & Spa

This hotel features a full-service spa, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, spa services and dry cleaning.
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
The free breakfast at JM Marvel Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a free manager's reception and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Treat yourself to facials, body treatments or massages at the spa
  • Services include free babysitting, dry cleaning/laundry and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
JM Marvel Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at JM Marvel Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
JM Marvel Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
JM Marvel Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 722 out of 839 reviews
Rating 8 - Good. 85 out of 839 reviews
Rating 6 - Okay. 23 out of 839 reviews
Rating 4 - Poor. 4 out of 839 reviews
Rating 2 - Terrible. 5 out of 839 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cynthia, North York

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were wonderful! The accommodations excellent!
Stayed 4 nights in Nov 2025

10/10 Excellent

FIONA, Rosemead

Travelled with family
Liked: Cleanliness
What stand out at JM Marvel is the staff. Staff provided excellent service. They were very helpful and detail oriented.
Stayed 2 nights in Nov 2025

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very eager to please. Restaurant food excellent. However, both restaurant and rooftop bar only take cash. Rooftop bar will not let you charge back to the room. Because of the location, it is extremely noisy. Room clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yen

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and fast check in
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Hanoi for a short stay, but the hotel’s convenient location made it incredibly easy to see everything on our list. The staff were so friendly and welcoming, always eager to help with anything we needed. One of the highlights of our trip was an early tour morning when we came down to find a prepared breakfast waiting for us—complete with sweet, personalized notes. It was such a thoughtful touch and really made our stay memorable. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Derrith

Liked: Cleanliness, staff & service, amenities
Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍
Stayed 3 nights in Nov 2025

8/10 Good

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful decor clean room
Stayed 1 night in Nov 2025

10/10 Excellent

rodrigo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great experience. The staff 10 out of 10. The best.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
JM Marvel was such a good find and I would recommend anybody coming to Hanoi to stay here. For starters the location is perfect- the most we walked was 16minutes from the hotel and we were able to try various restaurants, shop, and visit some of the notorious tourist must-do’s, such as train street. The property has gorgeous modern decor and felt like any 5 star hotel you would find in America. The bed was so comfortable, I slept like a rock every night. The shampoo, conditioner and body wash smelled so incredible that I took the leftovers with me. The breakfast was a perfect start to the day, including fresh juice, lattes, and a variety of local and foreign breakfast options. The roof top bar had immaculate vibes, a great view and fun creative cocktails that would cost $18+ USD for only 239,000vnd ($9), as well as other, just as good, cheaper, classic cocktails. During my stay, I indulged in the best spa treatment I have gotten in my life. The lady that provided my treatment was committed to making my experience relaxing and rejuvenating. Last but CERTAINLY not least, the staff. From the time we stepped on the property, to the time we boarded the bus on our way to our next destination, all of our needs were anticipated and exceptionally cared for. From the concierge, to the restaurants, and the housekeeping staff, there was always a person ready to help you while maintaining the perfect balance of not bothering you. I usually don't write reviews but this was spectacular
Stayed 5 nights in Nov 2025

10/10 Excellent

Fabrice, Trois-Rivieres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bien situé. Très bon déjeuner. Personnel attentif et courtois
Stayed 3 nights in Oct 2025

10/10 Excellent

Siew Huey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1night stay for my work trip. Convince location, various restaurant & shops around. Staff is friendly and good service
Stayed 1 night in Oct 2025

10/10 Excellent

Kat

Stayed 4 nights in Oct 2025

10/10 Excellent

Tye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 6th time staying here. Perfect location, beautiful property and the staff is AMAZING. Huge thanks to Jayce, who always treats us like family and makes every stay here special with personalized, meaningful gestures.
Stayed 1 night in Oct 2025

10/10 Excellent

Laavaniya

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and friendly staff. Well appointed hotel with nice design. Rooftop bar provides a good viewing point. Just a ten minute walk to Hoan Kiem Lake.
Stayed 4 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and helpful! Hien is the best!
Stayed 1 night in Oct 2025

10/10 Excellent

Raju

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Stayed 2 nights in Sep 2025

10/10 Excellent

Bao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice!
Stayed 2 nights in Sep 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy to walk to all the main attractions.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Jm in Hanoi

The staff was extremely helpful, kind and always attentive. Our room was comfortable, but the bed could have been more comfortable. The hotel is situated in a great location.
Stayed 6 nights in Sep 2025

10/10 Excellent

Joe

Stayed 3 nights in Sep 2025