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L’HÔTEL du LAC Hanoi

4.0 star property
VIP Access

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Photo gallery for L’HÔTEL du LAC Hanoi

Rooftop terrace
Junior Twin Suite Balcony Street View | Minibar, in-room safe, individually decorated, desk
Lobby sitting area
Food and drink
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Internal Window

Deluxe Double Internal Window | Minibar, in-room safe, individually decorated, desk

Deluxe Double Internal Window

8.6 out of 10
Excellent
(43 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Internal Window

Deluxe Twin Internal Window | Minibar, in-room safe, individually decorated, desk

Deluxe Twin Internal Window

9.0 out of 10
Wonderful
(12 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Neighbor View

Executive Double Neighbor View | Minibar, in-room safe, individually decorated, desk

Executive Double Neighbor View

9.2 out of 10
Wonderful
(31 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Neighbor View

Executive Twin Neighbor View | Minibar, in-room safe, individually decorated, desk

Executive Twin Neighbor View

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double Suite Balcony Street View

Junior Double Suite Balcony Street View | Minibar, in-room safe, individually decorated, desk

Junior Double Suite Balcony Street View

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite Balcony Street View

Junior Twin Suite Balcony Street View | Street view

Junior Twin Suite Balcony Street View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Suite Balcony City View

Premium Suite Balcony City View | Minibar, in-room safe, individually decorated, desk

Premium Suite Balcony City View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Du LAC Grand Luxury Suite

Du LAC Grand Luxury Suite | Living area | LCD TV

Du LAC Grand Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Du LAC Sunset Terrace Suite

Du LAC Sunset Terrace Suite | Terrace/patio

Du LAC Sunset Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

L’HÔTEL du LAC Hanoi

Hotel with a full-service spa, 3-minute walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking. Change of towels is available on request
L’HÔTEL du LAC Hanoi offers 66 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at L’HÔTEL du LAC Hanoi . During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Treat yourself to body wraps, Swedish massages or body treatments at the spa
  • Amenities include locker space, laundry facilities and a lift
  • Guests love the breakfast and restaurant
  • Just a 3-minute walk from Hoan Kiem Lake and 5 minutes on foot from St. Joseph's Cathedral of Hanoi
L’HÔTEL du LAC Hanoi offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

L’HÔTEL du LAC Hanoi also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
L’HÔTEL du LAC Hanoi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 300,000 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L’HÔTEL du LAC Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 300000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 02439346333

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

L'Hôtel du Lac Hanoi
L’HÔTEL du LAC Hanoi Hotel
L’HÔTEL du LAC Hanoi Hanoi
L’HÔTEL du LAC Hanoi Hotel Hanoi

L’HÔTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1115 out of 1252 reviews
Rating 8 - Good. 101 out of 1252 reviews
Rating 6 - Okay. 22 out of 1252 reviews
Rating 4 - Poor. 10 out of 1252 reviews
Rating 2 - Terrible. 4 out of 1252 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I booked two rooms for 5 days and chose it for the great location. The staff went above and beyond during our stay- starting from a late flight check in, to ensuring our rooms were right next to each other, booking amazing day trips to Ninh Binh & Halong Bay, to booking a shuttle to the airport and ensuring we had coffee for our departure. We were already blown away at how attentive the staff was but after our departure to our next city it was the cherry on top. My mother forgot an item in her room. We contacted the Hotel and not only were they able to find the item in a few hours, but they also shipped it to our next hotel! My mother was elated and we are so thankful for the patience and kindness that the staff has for each guest.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities
Enjoyed my stay at this hotel. From the moment my Grab car (think Uber) pulled up to the building the staff was incredibly hospitable. I received a message via WhatsApp asking my time of arrival the day, I landed in Hanoi, asking my arrival time. Check-in was seamless with a welcome drink awaiting me. My room wasn't quiet ready as I arrived at 9am, so I went exploring and upon my return a few hours later my room was ready with my bags were already in the room. I used the laundry service which was great. Upon check out, I received a really beautiful tote bag as a gift. Stay here, centrally located, quiet and clean. My one note is that I had a bit of an allergic reaction the day I just stayed in the room. I am highly sensitive to mold and dander -- it rained a bit, and Vietnam is very wet and humid, so those may be contributing factors. It went away as soon as I left so just a consideration.
Stayed 5 nights in Oct 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, speak English well and reached out before I arrived. Location is good, not too noisy (though Hanoi will always have some sounds of horns). Breakfast with nice variety. Room was as pictured and everything worked
Stayed 1 night in Oct 2025

10/10 Excellent

Kayun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet. Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care. The breakfast buffet was a nice surprise. Great assortment of food at the buffet as well as food and drinks available to order at no cost. The selection changed slightly each morning so I was excited to see what was available every day. The hotel also contacted me before arrival and offered a driver service from the airport to hotel for a reasonable fee. We also arranged the same service to the airport when departing and this was organised seamlessly. Upon leaving we were gifted cute tote bags!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating during my stay. The reception desk provided instructions on places to visit in Hanoi as well as assisting in travelling to Sapa. Due to the typhoon at the time, travel to other parts of northern Vietnam were limited however the reception desk were able to contact the bus agency to determine the conditions to Sapa. Would book again!
Stayed 6 nights in Sep 2025

10/10 Excellent

Aimee

Stayed 2 nights in Oct 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Lots of options. It is like a home away from home
Stayed 1 night in Oct 2025

10/10 Excellent

Jae Hwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay in this hotel.. will come for next trip in Hanoi. Staffs are very kind, especially Ms. Jolie, Chloe at reception, Mr. Marco, Enzo and Alberto at front door, and Ms. Bella and Alice at restaurant. They are super kind and helpful while We stayed.. Foods was delicious, hotel condition was good. Everyone has big smile all the time to make customer happy..
Stayed 6 nights in Sep 2025

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDEFUL Breakfast!! Terrific, friendly and helpful staff. I would never go to a different hotel in Hanoi. The location is central to old town; yet quiet and an easy walk to everywhere.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carley, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so accommodating and kind. It’s in a great area, but very quiet to sleep. The rooftop bar is very cool!
Stayed 4 nights in Sep 2025

10/10 Excellent

Elodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cute rooms, loved the rooftop bar, the staff was super friendly. For us, the highlight was the breakfast, better than all other places we stayed at. We still talk about it a week later! We enjoyed our stay very much. The one downside was that we could hear a little bit the noise from the hallway, but not too much. I would still say the place was quiet, we slept well.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dezhong, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice, clean and comfortable. The staff are very helpful, nice and friendly. The breakfast is great and beyond our expectations. We love everything during our five days staying at this hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi streets are noisy but it was quiet as a mouse inside. Staff very helpful. Excellent location
Stayed 3 nights in Sep 2025

10/10 Excellent

john, el paso

Stayed 3 nights in Sep 2025

10/10 Excellent

Jorde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Amazing people and nice room. Their sky bar is just too small.
Stayed 1 night in Sep 2025

4/10 Poor

jacquilene

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this lovely hotel just a short walk to the lake in the old quarter. The staff are all so very nice and helpful couldn't ask for more . Would highly recommend
Stayed 11 nights in Sep 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy travels

We had a wonderful stay with very attentive staff at the hotel. They were so hospitable and thoughtful in their customer service. We enjoyed the spa and the rooftop bar as well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and a big thank you to Chloe and the team. My wife and I really enjoyed our 3 night stay. The hotel is conveniently located for St Joseph’s Cathedral and all sights within the Old Quarter.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brianne

Stayed 5 nights in Sep 2025

10/10 Excellent

MARIA CRESSIDA, Saipan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!they go above and beyond to make sure our stay was worry free and enjoyable. Shoutout to Jolie for arranging all our transports, tours and even restaurant reservations!
Stayed 2 nights in Sep 2025

10/10 Excellent

Vaishnavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Very walkable and convenient location. Great rooftop bar and breakfast which is included. Most of all the staff were amazing! Very helpful and went out of their way to provide the best experience. We left to the airport at 11 pm after checking out in the morning, and they kindly offered us a shower and chance to freshen up after a long day of sightseeing. Highly recommend this hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and awesome location

We stayed only 1 night. The staff was very accommodating and attentive to our needs, and wanted to make sure that we were comfortable. We had a takeout on breakfast as we were being picked up early to start the tour to SaPa, and the staff ensured that we had everything we needed. Great location, would stay here again.
Stayed 1 night in Aug 2025