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Aparthotel

Lotte The Residence

4.0 star property

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Photo gallery for Lotte The Residence

2 Bedroom Apartment | In-room safe, desk, blackout curtains, iron/ironing board
Restaurant
Exterior
Interior
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
54 Lieu Giai, Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪2 min walk‬
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Place, Australian Embassy
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

1 Bedroom Apartment

  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Apartment

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Reception
Lotte Hotel Hanoi
Ba Dinh
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.7 out of 5, Exceptional, 1,003 reviews
The price is €121
includes taxes & fees
11 Jul - 12 Jul
Lotte Hotel Hanoi

About this property

Lotte The Residence

This aparthotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include a washer/dryer and a rice cooker, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the overall property condition at Lotte The Residence. During your stay, you're just a quick walk from Embassy of the Republic of Korea. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa. This upmarket aparthotel has 258 apartments over 65 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 2-minute drive from West Lake and a few minutes from Ho Chi Minh Mausoleum
Lotte The Residence offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and a library are also featured at the business-friendly Lotte The Residence. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.
Lotte The Residence has a restaurant on site.
24-hour room service is available.

Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker

Dining

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: VND 450,000 per person
  • 24-hour room service
  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 258 units
  • 65 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 450000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Lotte Residence Aparthotel Hanoi
Lotte Residence Aparthotel
Lotte Residence Hanoi
Lotte Residence
Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Lotte The Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 126 out of 164 reviews
Rating 8 - Good. 32 out of 164 reviews
Rating 6 - Okay. 3 out of 164 reviews
Rating 4 - Poor. 2 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthonio Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room in exellent condition and all the staff member this hotel are so kind that I'm feel back to home every times.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Anthonio Min

Liked: Cleanliness, property conditions & facilities, communication
Best hotel in Hanoi
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, amenities, communication
Great service staff all round. Rooms are clean and the location is great. I love that there’s a Starbucks next door.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JIWEI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness and very spacious rooms. In room amenities are relatively new and well maintained.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Fasel

Liked: Room comfort, communication

Excellent rooms,

Great space, breakfast and service excellent
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Keun

Liked: Cleanliness, room comfort, communication
Good quality with reasonable prices
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, communication
Large spacious room and bathroom. Location was excellent next to Lotte mart and department store, and within walking distance to many areas. Amazing view of the city from room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ranson

Liked: Cleanliness, room comfort, communication

Great Urban View

Spacious rooms and great views. Hotel is very convenient for shopping and general sightseeing.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Hiu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

HARUSHIGE

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was nice stay in Hanoi. I enjoyed very much.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Hideo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent facility and good hospitality of the stuff. Beautiful view from the residence, and perfect location to stay. It was amazing experience.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Wee Keong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots to do around and within
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hyungsuk

Liked: Cleanliness, room comfort, communication
Good clean place to stay. Electric concents near bed were lacking. Other than that, everything was super.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities, communication
Excellent!
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Wee Keong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities, communication
With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

KEN

Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean and the property has a washer/dry. A plus for traveler with multi destination. grocery store locate inside the building.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
English Language is still limited but they got the job done. Room was good.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hard to fault!

Professional check in and check out, friendly smiles. Amazingly spacious 'room' mini apartment easy access from ground floor, lobby floor 38, shopping mall in complex you do not have to go out if you don't want too! Awesome gym and pool Great alternative to the hotel next door.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Peng Guan

Liked: Cleanliness, room comfort, communication

Will choose again if prices does not increase.

Very clean, good helpful staff, good location but due to the central location. The traffic is bad especially during peak periods.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Best accommodation in Hanoi

Every aspect of the accommodation was wonderful. By far the most clean place that I’ve ever stayed in Hanoi. Spacious area, staff’s professional service, and lot of things to check out near by. I will definitely stay here again next time I visit Hanoi. However, I felt bad for the staffs at the reception area. Currently, the residence is going through a renovation so they are temporarily using the first floor as the reception (originally the reception is on the 38th floor). But the first floor is also having constructions and I was afraid the noise will stress out the staffs.
Stayed 4 nights in Aug 2023