MAY DE VILLE Crown Hotel

5.0 star property

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Photo gallery for MAY DE VILLE Crown Hotel

Outdoor pool, pool loungers
Bar (on property)
Bar (on property)
Bar (on property)
Deluxe Double Internal Window | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
21 Luong Ngoc Quyen, Hoan Kiem, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

Deluxe Double Internal Window

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Studio

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Senior Suite with Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Terrace Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Internal Window

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Grand Executive

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Room, Connecting Rooms

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Crown Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Studio

  • Sleeps 2

Deluxe Double Internal Window

  • Sleeps 2

Executive City View

  • Sleeps 2

Premier City View

  • Sleeps 2

Terace Suite

  • Sleeps 2

Senior Suites With Balcony

  • Sleeps 2

Deluxe Twin Internal Window

  • Sleeps 2

Connecting Room

  • Sleeps 4

Grand Executive

  • Sleeps 2

Crown Suite

  • Sleeps 2

Junior Twin Room

  • Sleeps 2

Junior Double Room

  • Sleeps 2

Presidential Suite

  • Sleeps 2

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About this property

MAY DE VILLE Crown Hotel

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
MAY DE VILLE Crown Hotel offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-cm LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at MAY DE VILLE Crown Hotel gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, hot stone massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Quan Chuong Gate and 5 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
MAY DE VILLE Crown Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the luxury MAY DE VILLE Crown Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
MAY DE VILLE Crown Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • High chair
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MAY DE VILLE Crown Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
MAY DE VILLE Crown Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0101420522
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

MAY DE VILLE Crown Hotel Hotel
MAY DE VILLE Crown Hotel Hanoi
May De Ville Premier Hotel Spa
HÔTEL De SOURIANT Premium Hanoi
MAY DE VILLE Crown Hotel Hotel Hanoi

MAY DE VILLE Crown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 214 out of 272 reviews
Rating 8 - Good. 41 out of 272 reviews
Rating 6 - Okay. 11 out of 272 reviews
Rating 4 - Poor. 1 out of 272 reviews
Rating 2 - Terrible. 5 out of 272 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and despite being located on a busy street it was quiet. Only thing to be aware of his the 5% charge for using a card. We stayed a many similar rates hotels in Vietnam and didn’t incur this, appreciate it’s related to the bank but something to be aware of.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great area
Stayed 3 nights in Oct 2025

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast offered a variety of food, that were both fresh, delicious, and accomodated different personal tastes.
 Covered porch from the lobby of the May De Ville
Beautiful welcoming flowers at the reception desk
Dining room where breakfast was held
Street in front of hotel, where food, shopping and a huge number of personal services are offered.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jay Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location, the ammenities and accomodations are top notch! The staff here are all amazing, and I recommend this hotel to everyone visiting this area!
Stayed 11 nights in Oct 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, room comfort
Perfect location for exploring Hanoi, especially the Old Town and easy walking to Hoàn Kiêm lake and French Quarter and train street. The staff are exceptionally helpful and friendly. Breakfast was great quality and a wide choice. Big comfy bed. Room was quite small and city View was just a back yard but that is to be expected when staying in the heart of Old Town. Hotel isn't European 5 star but it is still fantastic and really good value. Roof top bar was also good. Pool looked nice but didn't have time to try it.
Stayed 6 nights in Oct 2025

10/10 Excellent

Patrick

Stayed 2 nights in Oct 2025

10/10 Excellent

Keza

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for (2) nights, as I was waiting for some friends to arrive in Vietnam. So as a single, Black female, I felt pretty safe. The staff was very sweet to me, & even booked me transportation from the airport to the hotel. The front desk concierge (Hannah) also helped calling a cab to take me to my second destination early in the morning. The hotel is in a very convient & lively spot, I was able to walk to get pho, ramen, etc. at night with no problem because they were about a 5 min walk from the hotel. I’d certainly recommend this spot if you’re staying in Hanoi.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast absolutely lovely... the gym for a boutique hotel is also quite good actually.
Stayed 2 nights in Aug 2025

8/10 Good

jordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fix the bathroom the door is in a silly position otherwise everything was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 3 nights in Aug 2025

10/10 Excellent

Rozlyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying. Will definitely stay again xx
Stayed 3 nights in Aug 2025

10/10 Excellent

Janine and Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the old quarter. Clean, comfortable with great service from the cleaners, reception desk and doormen. Breakfast was excellent with lots of variety. Great rooftop pool and spa (massage) was excellent and very well priced. Highly recommend this Hotel.
Stayed 13 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort

NZ Family

Ideal location in the heart of Hanoi. Street access closes on a Friday, Saturday and Sunday nights so if arriving in the evening you have a bit of a walk with suitcase through the crowds. Recently great location to see the nightlife. Loved the place and staff just super excellent.
Stayed 3 nights in Jul 2025

8/10 Good

Suhaa, Kigali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Wanted to try something different in a central location and May De Ville delivered. It’s not for you if you like quiet places. This place is full of life and action and delicious street food. Perfect for beer lovers. Lots of spas, shopping and eating around.
Stayed 7 nights in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice little hotel with extremely nice and helpful staff. Room wasn’t the biggest but had plenty of storage. Very comfortable bed. Breakfast was good with a big selection. It is located right in the centre of all the bars and nightlife in the old quarter but we didn’t hear any of it from our room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean and comfortable. Helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a pool, and was a short walk to the lake and the night markets. Plenty of noce places to eat in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Great serivce! They upgraded us and addressed all of our requests.
Stayed 3 nights in May 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

Very friendly staff! The spa offers many services and despite a small miscommunication about my reservation my massage was very nice. The location is in a busy section of the city and nightlife can be noisy, but it is also very convenient for shopping, restaurants & coffee shops in the area. The rooftop bar has both an air-conditioned room and outdoor seating with a nice view of the city.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great team

The amazing friendliness of the staff helped provide a homely feel. Nikki was so knowlegable about trips and where to go. Sophia ran a efficient ship in terms if managing the team. I must say, the breakfsast was one of the best having traveleled and stayed in 6 different hotels thisbtrip. Well done
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hotel and would highly recommend to anyone. Staff were super friendly and helpful. Room was very clean and the pool and rooftop bar was amazing. In a great location in the old quarter, walking distance from lots of shops, restaurants and bars. Would definitely return if had the chance.
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Apr 2025

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay, the staff ate excellent and the breakfast was delicious. In particular the staff gave us an excellent dinner recommendation. We will stay here again
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, Great for food. Plenty of Shopping close by, fantastic roof top bar, staff were excellent. All hotel staff were helpful & friendly. Big shoutout to Erin who helped us with info, directions & who spoke & understood English which made things so much easier. I would recommend this hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

James, White Rock

Stayed 6 nights in Apr 2025