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Ngoc Mai Hotel

3.5 star property

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Photo gallery for Ngoc Mai Hotel

Free breakfast
Interior
Reception
Standard Twin Room | Minibar, in-room safe, desk, soundproofing
Combined shower/bathtub, jetted bath, free toiletries, hair dryer

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
7 Cua Dong Street, Hoan Kiem District, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • City view
  • 32 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

  • 27 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 32 sq m
  • Sleeps 6
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Twin Room

  • City view
  • 27 sq m
  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

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About this property

Ngoc Mai Hotel

Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
Ngoc Mai Hotel offers 45 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Ngoc Mai Hotel, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Hoan Kiem Lake and Train Street
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Ngoc Mai Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. An airport shuttle at scheduled times and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Guests are served a free breakfast.
On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting
  • In-room refrigerator
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ngoc Mai Hanoi

Ngoc Mai Hotel

Ngoc Mai Hotel Hanoi

Ngoc Mai Hotel Hotel

Ngoc Mai Hotel Hanoi

Ngoc Mai Hotel Hotel Hanoi

Ngoc Mai Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

AHN SOOBEOM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The WORST hotel in my life

This hotel never check any reservation. When I arrived at the hotel, they just said there is no available room. But I made my reservation. So I had to move to another hotel. What a terrible hotel!
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in the heart of the old quarter.

In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time. Value for money... excellent. Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort