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Novotel Suites Hanoi

4.0 star property

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Photo gallery for Novotel Suites Hanoi

Exterior
Exterior
Hypo-allergenic bedding, free minibar items, in-room safe, desk
Miscellaneous
Daily buffet breakfast (VND 520000 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5 Duy Tan Street, Cau Giay, Hanoi
  • Place, Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Place, Vietnam National University
    ‪8 min walk‬
  • Place, My Dinh National Stadium
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom, Terrace

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom, Terrace

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Penthouse, 2 Bedrooms

  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

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About this property

Novotel Suites Hanoi

An outdoor pool, a restaurant and 3 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Novotel Suites Hanoi offers 151 air-conditioned accommodations with minibars (stocked with some free items) and minibars. LCD televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Suites Hanoi, you'll be within walking distance of Indochina Plaza Ha Noi. You'll find features such as free WiFi in public areas and free self-parking, plus 3 bars.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy local and international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a playground
  • 11 minutes by foot from Indochina Plaza Ha Noi and a 4-minute drive from Embassy of Japan
  • Airport shuttle service available for a fee
Novotel Suites Hanoi offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Suites Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Food Exchange – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Rooftop Bar – On-site rooftop bar. Open daily.
Gourmet Bar – This lobby lounge only serves light fare. Open daily.
Craft B&R – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Craft B&R
  • Food Exchange
  • Gourmet Bar
  • Rooftop Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,938 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 520000 for adults and from VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Suites Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 276 reviews
Rating 8 - Good. 90 out of 276 reviews
Rating 6 - Okay. 13 out of 276 reviews
Rating 4 - Poor. 4 out of 276 reviews
Rating 2 - Terrible. 5 out of 276 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

siddhant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, Breakfast and rooms were good.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kam Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious comfortable rooms
Stayed 6 nights in Dec 2025

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Clean room, helpful and friendly staff, good amenities and great location.
Stayed 10 nights in Dec 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities
We booked the delux 2 bedroom apartment. The room was spacious, clean, and well equiped. It made our stay very comfortable. The staff was courteous and very helpful. The breakfast buffet was delicious and expansive. We will definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sudipta Dutta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Nov 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big rooms, nice breakfast.
Stayed 6 nights in Oct 2025

10/10 Excellent

Caleb

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a great time in Hanoi! And it was especially great knowing we would have a great place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Char Ming

Stayed 4 nights in Aug 2025

10/10 Excellent

Fahmi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice okace
Stayed 10 nights in Aug 2025

10/10 Excellent

Jaehee

Stayed 6 nights in Apr 2025

6/10 Okay

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Yumi

Stayed 4 nights in Jul 2025

10/10 Excellent

Tuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic base for Hanoi. While it is a 30min taxi from the old quarter, it has resort style accom for a family of five. Very good two bedroom suite for family of five. The king bed is spacious and can sleep comfortably 2adults and seven year old. Laundry and kitchenette available. Poolside and gym are a great way to relax unwind from the hectic tourist trail. Staff are very obliging - helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Do-Wan

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Arrived early and was able to check in. Process is fast and service is good. Front desk staff is very helpful. Room is clean and housekeeping does a good job maintaining that level of cleanliness every day. Good breakfast spread and service is once again good. Lunch at the cafe and dinner at the rooftop bar is so-so. There are better options away from the hotel that is cheaper and of better quality.
Stayed 4 nights in Jun 2025

10/10 Excellent

Norreen Joyce

Stayed 3 nights in May 2025

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Venice

Stayed 2 nights in Apr 2025

10/10 Excellent

David Ka Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Obada, Amman

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a business area. Good food there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eunkyung Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

HeeJun, Lyndhurst

Stayed 2 nights in Jan 2025

8/10 Good

AIK KONG

Travelled with family
Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Oct 2024

8/10 Good

Vardhini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024