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OYO 268 Pavilion Hotel Hanoi

2.5 star property

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Exterior detail
Minibar, in-room safe, desk, free WiFi
Dining
Lobby
Staircase

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
21-23 Ma May, Hoan Kiem, Hanoi
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

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About this property

OYO 268 Pavilion Hotel Hanoi

This smoke-free hotel features concierge services, a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
OYO 268 Pavilion Hotel Hanoi offers 22 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

During your stay at OYO 268 Pavilion Hotel Hanoi, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and free self-parking, plus a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
As a guest of OYO 268 Pavilion Hotel Hanoi, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. OYO 268 Pavilion Hotel Hanoi also features express check-out and a front desk safe. Self parking is free. A complete renovation of OYO 268 Pavilion Hotel Hanoi was completed in June 2017.

This Hanoi hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Built in 2012
  • Renovated entire property - June 2017
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO 268 Pavilion Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 700000 per vehicle (return)
  • Airport shuttle fee per child: VND 700000 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
OYO 268 Pavilion Hotel Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pavilion Hanoi
Oyo 268 Pavilion Hanoi Hanoi
OYO 268 Pavilion Hotel Hanoi Hotel
OYO 268 Pavilion Hotel Hanoi Hanoi
OYO 268 Pavilion Hotel Hanoi Hotel Hanoi

OYO 268 Pavilion Hotel Hanoi Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 33 reviews
Rating 8 - Good. 14 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 5 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

7.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, I like it and would like to come back again ,
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Obwohl wir zu früh da waren konnten wir unser Gepäck schon an der Rezeption lassen. Das Zimmer war sehr großzügig und sauber.
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Phuc

Bedbug infestation in room 201. I got bite by hundred of them. Staff is friendly. But avoid this hotel or atleast room 201.
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not satified

Worst hotel. No lift and their service was not good at all.
Stayed 3 nights in Aug 2018
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

접근성만 좋아요

만원 더 보태서 다른곳에서 주무세요 여기는 여관보다 못합니다. 힘줘서 열면 열릴것같은 현관문과 냄새나는 방.. 비추입니다.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Lillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

A bad experience。。for the awful stink in the room

when we step into the hotel, a bad smell rushed out. Our room is in the 3rd floor. It didn't have a elevator, if i am an old traveller, i think it's hard for me to go to the room. Anyway, the location is good, near to the BAR street.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 3 nights in Jun 2018
Verified

6/10 Okay

AQT

Liked: Staff & service, room comfort

Good hotel in old French quarter

Check in was a breeze even though the lift was out of order. Room had cockroaches and ants, bathroom was smelly. Ha long bay trip was 40% more than some guys down the street.
Stayed 3 nights in Apr 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Hotel does not live up to its level

Good thing is that the hotel is well-situated at the center of the old town, close to restaurants and shops. However, the hotel's condition is just a simple one, room-making was not good enough, facilities were poor, the heater did not even function during our last night of stay.
Stayed 5 nights in Apr 2018
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel, great location

Great hotel with really friendly, helpful staff :) it was right in the middle of the old quarter so lots to do at just a walk away!
Verified

6/10 Okay

Tan

Liked: Cleanliness, staff & service

Service and location

Good service and location.
Verified

2/10 Terrible

Morten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se dig om efter et andet hotel

Larm fra gaden til langt ud på natten. Meget lidt morgenmad. Værelset virkede urent.
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort

Good location

Pavilion staff was very helpful during my stay, and arranged a ride to the airport, and a wonderful massage at their spa. Negatives: no elevator in operation and no parking at all. The basic room was clean and comfortable and close to the old section of Hanoi with good shopping and restaurants.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One stop tourist spot

The people that work there where awesome,, very friendly and knew all the hot spots to see
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location, good price

It's easy to move and the price is good. Staff is friendly. But the facility is old and no windows. There was a little dust in the room. I had a noisy night. If you are a traveler for a while, you'll be fine.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

ヤス

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

ベトナムだから仕方ない？…のか、コストパフォーマンスも良くない

部屋は外に面してなく、窓がないので息苦しい印象を受けました。 エアコンや換気扇があるので、空気の流れはありますが、閉じ込められている感じです。写真の撮り方なのか、随分明るく見えるので、だまされたように感じました。それでも毎日ルームキープをしてくれていたみたいで、きれいでした。 また毎日ミネラルウォーターが一本だけ付きます。 朝食付きで、トマトソースたっぷりのポーチドエッグとフランスパン、フランスパンのサンドイッチ(ベーコン、チーズ、キュウリ、トマト等と各一つがスクランブルエッグと挟まれただけのものでバインミーとはとても言えない)、パンケーキの中からひとつだけを選ぶ感じです。コーヒーと紅茶、そして日本ではなかなか見かけなくなった粉解きジュースが飲み物としてあり、それにフルーツが二種類置かれ、ご自由に食べ放題といった感じです。 また欧米人が主に宿泊しているらしく、英語は不自由なく通じます。流暢な受け答えに嫉妬しました。また利用しませんでしたが、ツアーデスクがあって、ハロン湾ツアーや空港の送り迎えもやってるとのことです。 全体的な印象といたしましては、東南アジアでは割ときれい…かなという感じですが、もう一度泊まりたいかと聞かれたら、いいえと答えます。 この値段なら、旧市街にもっといいホテルもあるでしょうし、結局は外国人と割り切って考えるしかないのかもしれません。
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lots of food and shopping options without being over crowded. Staff were very friendly. Beds were a little uncomfortable but overall the stay was good. Breakfast menu was a little disappointing, ordered an omlette that was just a fried egg flipped but that wasn’t a big deal. Really liked this hotel
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

値段を考えるとお得

トランジットでの宿泊であり寝るためと考えると、周辺には沢山の飲食店もあり、ロケーションと値段を考えると満足。
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort

Sufficient and reasonable

The hotel was ok for the price. There were little things wrong, like the door of the bathroom wouldn’t close all of the way. And it is a cheap hotel. So a person can’t expect the same as they would a more expensive hotel. I have no emotions about the place, no bad and no good. But the staff had acceptable English and were helpful.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

mima

Disliked: Property conditions & facilities

Basic hotel close to eateries

If all you need is a place to sleep this hotel is ok . Bidet need to be installed if we are advise to put used toilet paper at the garbage bin. Clothes hanger can be more than two pieces . The size of the towel is way too small .
Stayed 1 night in Dec 2017
Verified

8/10 Good

Song

Liked: Staff & service
Staff are helpful n friendly
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Duy Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phong sach se vi trí tuyet voi tuy nhien phuc vụ bữa sáng ít lựa chọn
Stayed 4 nights in Nov 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Correct pour le prix

Hôtel situé dans le vieux quartier, ultra touristique, très bruyant. Chambre sans fenêtre, pas très bien insonorisée, qui aurait besoin d'être rafraîchie. Literie correcte. Petit déjeuner basique servi dans le hall d’entrée. Personnel de l'hôtel très serviable. Adresse à recommander seulement pour les routards à budget serré.
Stayed 4 nights in Nov 2017
Verified

10/10 Excellent

WING YUEN

Liked: Staff & service, property conditions & facilities

Friendly staff, good location, delicious breakfast

The hotel staffs who are very nice and friendly can speak English very well. We have a nice gathering night in the entrance of the hotel. The location is in Old quarter where is convenience for shopping, eating and visiting. The facility of the hotel is not good. The air-conditioner is poor, not cool enough but the hotel staff put a fan to my room. They would try to solve the problem. It is highly recommended to have the breakfast. The four type of vietnam style breakfast is really delicious. I really enjoy the seven days to stay in this hotel.
Stayed 6 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

friendly!

前台非常友善，帮助我们买了电话卡，热情地应答我们。浴室小了点，WIFI不太好，住的时间太短，离开的早，早餐没吃到可惜
Stayed 1 night in Oct 2017