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Aparthotel

Oakwood Residence Hanoi

4.0 star property

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Breakfast served
Indoor pool
Gym
Breakfast served
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Kitchen
  • Pool
  • Housekeeping

Explore the area

View in a map
No.17, Lane 35, Dang Thai Mai Street, Hanoi, 100000
  • West Lake
    ‪3 min walk‬
  • Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Hoan Kiem Lake
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

Deluxe Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms (Deluxe)

Fridge, microwave, oven, stovetop

Family Room, 2 Bedrooms (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Room, 2 Bedrooms

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Oakwood Residence Hanoi

Aparthotel with free valet parking, a short walk to West Lake
This aparthotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, a coffee shop/cafe and a business centre. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include an all-in-one washing machine and dryer and a fridge, and guests will appreciate thoughtful touches, such as free minibar items and bathrobes.
Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. This individually furnished accommodation includes desk chairs and dining tables. Beds feature down duvets and premium bedding. 43-inch Smart televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Oakwood Residence Hanoi, you're just a quick walk from West Lake. Free WiFi in public areas, free valet parking and an indoor pool are available. This upmarket aparthotel has 262 apartments. This property offers pet-friendly amenities, such as food and water bowls. Each apartment offers free WiFi and a deep-soaking bath.
  • Each apartment offers a kitchen, an all-in-one washing machine and dryer and a balcony
  • Free WiFi
  • Free valet parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from West Lake and 7 minutes from Hoan Kiem Lake
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Oakwood Residence Hanoi offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Residence Hanoi. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Treat – This restaurant only serves breakfast. Reservations are required.

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Family friendly

  • Children's pool
  • Free cot

Restaurants on site

  • Treat

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Chef service
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 43-inch Smart TV with digital channels

Outdoor areas

  • Balcony
  • Terrace
  • Vegetable garden

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business centre
  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: VND 150,000 per pet per day
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In the city centre

Things to do

  • Bicycle parking
  • Children's pool
  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 262 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Composting
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Individual furnishings
  • No plastic coffee stirrers
  • Reception hall
  • Reusable tableware
  • Soundproofing
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: VND 150000 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Oakwood Residence Hanoi Hanoi
Oakwood Residence Hanoi Aparthotel
Oakwood Residence Hanoi Aparthotel Hanoi

Oakwood Residence Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 151 reviews
Rating 8 - Good. 31 out of 151 reviews
Rating 6 - Okay. 3 out of 151 reviews
Rating 4 - Poor. 2 out of 151 reviews
Rating 2 - Terrible. 3 out of 151 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taehee

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is good place to stay if you will be more than 3 days Equipped with everything you need except restaurants nearby.
Stayed 2 nights in May 2025

2/10 Terrible

BEN

Stayed 3 nights in Apr 2025

8/10 Good

Billy

Travelled with partner
Liked: Amenities
While the staff were indeed nice, the area located at the hotel is not close to the Old Quarter so if you are traveling with kids then it might not be that convenient. There are limited shops around the hotel. The hotel itself is overall clean but it's aging for sure.
Stayed 3 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
All the staff r very helpful , nice pool with view , gym and yoga room r very well , buffet breakfast is nice
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 3 nights in Apr 2025

10/10 Excellent

Lynda

Liked: Cleanliness, room comfort

Very pleasant stay at the Oakwood

A very well maintained hotel with extremely pleasant and efficient staff. We had 13 nights there during March and April as were back and forth to Hanoi. It's less hectic and quieter than the Old Quarter and never a problem to get a Grab. Breakfast is varied and suits all tastes. Lots of good restaurants also in the area. We'll definitely stay at the Oakwood on our next visit to Hanoi.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, room comfort

First class hotel

Fabulous hotel in a good location, rooms were spotless and beds very comfy, breakfast options were good and swimming pool was lovely
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outside the hustle and bustle of old town. Very nice property and great staff. The breakfast selection was excellent and varied. Would return to this properly!
Stayed 3 nights in Mar 2025

10/10 Excellent

Thao

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cleanest place I’ve ever stayed in and a fine tuned highly accommodating staff. We would book this place again whenever we’re back in Hanoi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our second week plus visit to this property. What a gem! Clean, modern, the staff is awesome, lakeviews, wonderful food....can't say enough wonderful things about Oakwood Residence Hanoi!
Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin, Oxford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here 3 days 2 nights. Great experience. Hotel helped accommodate all our needs for tours and transportation to the must sees in Hanoi. Would stay again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly, service was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tara

Liked: Cleanliness, room comfort

Really gorgeous hotel - highly recommend!!!

Best hotel that I stayed in for the whole trip in Vietnam. Gorgeous facilities, clean, comfortable and with an amazing breakfast (the omelette was divine!)
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, room comfort

Top choice if you stay at West Lake Hanoi

Stay was fantastic, hotel is clean and food at their restaurant was surprisingly good. The Vietnamese food was really authentic, kudos to the chef. Nice indoor pool with a great view of the lake and quiet neighborhood away from the noisy traffic.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Couldn't Ask for More

Super place, modern and luxurious, tucked away in a quaint location. Wonderful staff. Superb pool and exercise room. Delicious breakfast. Couldn't ask for more
Stayed 1 night in Dec 2024

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, room comfort
Stayed 15 nights in Nov 2024

10/10 Excellent

Ee

Liked: Cleanliness, amenities, property conditions & facilities
Nam, Ha and Billy the F&B manager was very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely stay in Hanoi, it was a little far from activities and the old quarter but overall we loved our stay here! Great view, great hosts, highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Belva

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Joyce

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. So kind and helpful at any turn. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

anthea kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great city hotel! Right near shops, train & restaurants. Clean, big room perfectly suited for our family with four children. Pool area and restaurant were great! Buffet breakfast had lots of options and was a great way to start the day. Lovely hotel, staff were very helpful and accomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfio

Travelled with family
Liked: Cleanliness, room comfort

A Perfect Stay at Oakwood Residence, Hanoi

My family and I (2 adults 3 teens) recently stayed at Oakwood Residence in Hanoi, and it exceeded all my expectations. The location is fantastic, within close walking distance to charming lakeside restaurants and bars, convenience stores, and shopping areas. It's ideal for anyone looking to explore the vibrant city life of Hanoi. The building itself is run like a top-notch hotel, complete with a concierge and doorman who made every entrance and exit seamless. The facilities are outstanding, with a great on-site restaurant, a large indoor swimming pool, gym, sauna, and steam room located on the top level. The rooms are super modern and impeccably clean, providing all the comforts and amenities of home. The apartment was equipped with a washing machine and dryer, modern appliances, and a full kitchen, making longer stays incredibly convenient and comfortable. The staff were absolutely amazing – knowledgeable, professional, and incredibly friendly. Their attentiveness and willingness to help made my stay even more enjoyable. I highly recommend Oakwood Residence for anyone visiting Hanoi, whether for a holiday or a longer-term stay. If I were to live in Hanoi, this would undoubtedly be my choice of residence. I cannot recommend it more!
Stayed 4 nights in Jul 2024