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Aparthotel

Oakwood Residence Hanoi

Property class: 4

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Photo gallery for Oakwood Residence Hanoi

Infinity pool
Breakfast served
Breakfast served
Terrace/patio
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No.17, Lane 35, Dang Thai Mai Street, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Syrena Shopping Center
    ‪5 min walk‬
  • Place, Ho Tay Water Park
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 2 Bedrooms

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms (Deluxe)

Premium bedding, down duvets, free minibar items, in-room safe

Family Room, 2 Bedrooms (Deluxe)

  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Studio, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Studio, 2 Single Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Oakwood Residence Hanoi

A restaurant, a fitness centre and a sauna are available at this aparthotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, a business centre and free use of bicycles. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include an all-in-one washing machine and dryer and a fridge, and guests will appreciate thoughtful touches, such as free minibar items and bathrobes.
Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 43-inch Smart televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include a sauna, a fitness centre and complimentary bicycles.
During your stay at Oakwood Residence Hanoi, you're just a quick walk from West Lake. Free WiFi in public areas, free valet parking and a restaurant are available. This upmarket aparthotel has 262 apartments. This property offers pet-friendly amenities, such as food and water bowls. Each apartment offers free WiFi and a deep-soaking bath.
  • Each apartment offers a kitchen, an all-in-one washing machine and dryer and a balcony
  • Free WiFi
  • Free valet parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from West Lake and 7 minutes from Hoan Kiem Lake
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Oakwood Residence Hanoi offers its guests a sauna, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Residence Hanoi. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Treat – This restaurant only serves breakfast. Reservations are required.

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Family friendly

  • Free cot

Restaurants on site

  • Treat

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Chef service
  • Free minibar (limited items)

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: VND 900,000 per night

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV with digital channels

Outdoor areas

  • Balcony
  • Terrace
  • Vegetable garden

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business centre
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: VND 150,000 per pet per day
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In the city centre

Things to do

  • Bicycle parking
  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 262 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Composting
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Individual furnishings
  • No plastic coffee stirrers
  • Reception hall
  • Reusable tableware
  • Soundproofing
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: VND 150000 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 900000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 900000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Oakwood Residence Hanoi Hanoi
Oakwood Residence Hanoi Aparthotel
Oakwood Residence Hanoi Aparthotel Hanoi

Oakwood Residence Hanoi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 194 reviews
Rating 8 - Good. 35 out of 194 reviews
Rating 6 - Okay. 8 out of 194 reviews
Rating 4 - Poor. 3 out of 194 reviews
Rating 2 - Terrible. 6 out of 194 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Said

Stayed 4 nights in Dec 2025

8/10 Good

Michael

Stayed 3 nights in Dec 2025

2/10 Terrible

Leonardo Luis

Stayed 2 nights in Jan 2026

10/10 Excellent

Glenn

Stayed 11 nights in Dec 2025

10/10 Excellent

mong

Liked: Cleanliness, property conditions & facilities
Five star aparthotel
Stayed 2 nights in Nov 2025

8/10 Good

Alexia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall. Bed is comfortable, breakfast is good, nice gym and swimming pool
Stayed 1 night in Nov 2025

10/10 Excellent

Huong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff always very helpful room very clean
Stayed 8 nights in Nov 2025

10/10 Excellent

Mike Le

Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location staff couldn’t be more helpful, highly recommend
Stayed 3 nights in Nov 2025

2/10 Terrible

Koen

Stayed 1 night in Oct 2025

10/10 Excellent

Howard, san jose

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room is new and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 6 nights in Oct 2025

6/10 Okay

Pik Fai

Travelled with group
Liked: Cleanliness
Bed and pillow are comfortable but the blanket is a bit heavy. I think my 2 bedroom is designed for 1 king bed so the sockets and light switches on the headboard are blocked by the pillows. Sockets show 3 rectangular legs (UK type) but actually you can't plug in 3 legs. Washing machine door is not closing well. Need to try a few times to successfully close the door. And there is no place to hang washed clothes
Stayed 4 nights in Sep 2025

10/10 Excellent

Liban, Lebanon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a great property located a bit away from the city center but easily accessed with a taxi. Good breakfast spread, clean rooms, courteous staff and all the amenities you could need - highly recommended for solo or family travel. Would definitely be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing to deal with and it was a very relaxing space to be in after going through the chaos of in and around the old quarter during the day. Food was excellent and plenty of options, more than just your standard continental
Stayed 2 nights in Aug 2025

10/10 Excellent

Werner

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Werner

Business traveller
Liked: Cleanliness, room comfort

Best views, Westend lake Hanoi

Wonderful property, nice staff. Always very welcoming, doesn’t matter what time of the day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Taehee

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is good place to stay if you will be more than 3 days Equipped with everything you need except restaurants nearby.
Stayed 2 nights in May 2025

2/10 Terrible

BEN

Stayed 3 nights in Apr 2025

8/10 Good

Billy

Travelled with partner
Liked: Amenities
While the staff were indeed nice, the area located at the hotel is not close to the Old Quarter so if you are traveling with kids then it might not be that convenient. There are limited shops around the hotel. The hotel itself is overall clean but it's aging for sure.
Stayed 3 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
All the staff r very helpful , nice pool with view , gym and yoga room r very well , buffet breakfast is nice
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 3 nights in Apr 2025

10/10 Excellent

Lynda

Liked: Cleanliness, room comfort

Very pleasant stay at the Oakwood

A very well maintained hotel with extremely pleasant and efficient staff. We had 13 nights there during March and April as were back and forth to Hanoi. It's less hectic and quieter than the Old Quarter and never a problem to get a Grab. Breakfast is varied and suits all tastes. Lots of good restaurants also in the area. We'll definitely stay at the Oakwood on our next visit to Hanoi.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, room comfort

First class hotel

Fabulous hotel in a good location, rooms were spotless and beds very comfy, breakfast options were good and swimming pool was lovely
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outside the hustle and bustle of old town. Very nice property and great staff. The breakfast selection was excellent and varied. Would return to this properly!
Stayed 3 nights in Mar 2025