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Serenity Villa Hotel

3.0 star property

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Photo gallery for Serenity Villa Hotel

Exterior detail
Serenity Villa Suite | Minibar, in-room safe, desk, soundproofing
Reception
Dining
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
28A Ngo Huyen St, Hoan Kiem Dist, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    โ€ช2 min walkโ€ฌ
  • Place, Hoan Kiem Lake
    โ€ช5 min walkโ€ฌ
  • Place, Hanoi Old Town Night Market
    โ€ช8 min walkโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช37 min driveโ€ฌ

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Serenity Villa Suite

Serenity Villa Suite | Minibar, in-room safe, desk, soundproofing

Serenity Villa Suite

  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, soundproofing

Family Suite

  • City view
  • 28 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, City View

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sleeps 2

Executive King Suite

  • Sleeps 2

Deluxe Double Or Twin Room

  • Sleeps 2

Double Or Twin Room With City View

  • Sleeps 2

Family Suite

  • Sleeps 3

Similar properties

Lobby
Hanoi Inner Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,000 reviews
The price is โ‚ฌ23
includes taxes & fees
3 Mar - 4 Mar
Hanoi Inner Hotel

About this property

Serenity Villa Hotel

Hotel with free breakfast, steps from St. Joseph's Cathedral of Hanoi
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Serenity Villa Hotel offers 30 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Serenity Villa Hotel, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from St. Joseph's Cathedral of Hanoi and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Serenity Villa Hotel.

This 3-star Hanoi hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serenity Villa Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17.00 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Serenity Villa Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Serenity Villa Hotel Hanoi
Serenity Villa Hotel
Serenity Villa Hanoi
Serenity Villa
Serenity Villa Hotel Hotel
Serenity Villa Hotel Hanoi
Serenity Villa Hotel Hotel Hanoi

Serenity Villa Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 43 reviews
Rating 8 - Good. 22 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Nice location, needs a revamp!

Rooms need redecoration and the bathrooms need some TLC - everything is a bit tired and faded. The breakfast was excellent and the staff were very helpful!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel clean in great location

I spent 3 nights in the hotel and it has been great. Perfectly located, the staff is very helpful and friendly. The room was large, clean and with a comfortable bed. I would go back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good peaceful hotel in great location

I stayed for three nights, the hotel is perfectly located in the old town. The staff is very helpful and friendly. Rooms are clean and the one I had on the 8th floor big. I would go back next time I visit.

10/10 Excellent

Belle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the old quarters.

We arrived in the evening and was informed about a guest who has not checked out of the room which we were supposed to stay and they were out of rooms for that night. However, they have arranged us to stay in their sister hotel for the night (which is more expensive) at their own expense and ferried us there & back the next day. They have also upgraded our room (free of charge) for the next 2 nights. Staffs are polite and helpful. Room is spacious, comfortable and clean.

4/10 Poor

Van, Sugar Land, Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what expected.

The location of the hotel was down a long alley. I booked 2 family rooms and 1 double. We were moved to another hotel because they overbooked and did not have all 3 rooms. We were moved back the next day. The rooms were not as seen on the website. One of the room had a horrible sewage smell that came from the bathroom. They could not move us because there were no more rooms available.

8/10 Good

kim, australia

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with central locatiin

The staff were very helpful and polite. Their English was good and they helped us booked tours, taxis etc. One of the girls was lovely(sorry I can't remember her name) even walked us our onto the Main Street and waited with us to make sure we got in the taxi that doesn't over charge. The only downfall, there was only one chair in our room which wasn't very comfortable.

6/10 Okay

Patrick, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect place for the budget traveling couple

Room was in good condition and the bed was really comfortable. The staff were helpful as well with any questions. The breakfast was the best hotel breakfast I've had in Asia when the rooms are less than 100USD.

8/10 Good

ashleigh, Boronia

Liked: Staff & service, property conditions & facilities, room comfort

Serenity villa

Very polite and helpful staff, walking distance to everything.

10/10 Excellent

Patricia, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in excellent location

Stayed in March 20166 - loved the location, room and staff;

10/10 Excellent

Pierre, Quรฉbec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vivement recommandรฉ!

Accueil chaleureux et l'รฉquipe de la rรฉception veulent nous aider. Je recommande cet hรดtel. Excellent rapport qualitรฉ-prix.

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - staff are friendly and went out of their way to make us comfortable. Great location right on the outskirts of the old city. Highly recommended.

10/10 Excellent

Beverly, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

The staff were superb and so helpful. We arrived at 5am and they found is a room to use and offered us breakfast until we could check in to our booked room. And no extra costs. So welcome after 12 hours on a train. We felt rested to face the day

10/10 Excellent

Jens, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value high quality hotel

We loved the service of the friendly staff. Room was clean and quiet. Perfect location near restaurants and Hanoi main sights. Fair price for high quality hotel.

10/10 Excellent

gavriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SOSO, SEINE ET MARNE

Situรฉ pas loin de l'รฉglise.

Bien situรฉ dans une impasse calme, pas d'accรจs de voiture. Il faut marcher un petit bout de chemin avec les valises. Nous avions une chambre sur la hauteur calme avec une belle vue sur HANOI. Mais la finition n'รฉtait pas terrible, beaucoup de lacunes pas prรฉsentables comme sur les photos... Mais bon, c'est passable !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ideal um die Altstadt Hanoi's zu erkunden

-ideal um die Altstadt zu FuรŸ zu erkunden -sehr freundliches und hilfsbereites Personal -Tourbuchung ohne Probleme mรถglich -die Abholung vom Flughafen Bahnhof hat super geklappt

4/10 Poor

sungil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

๊ฐ€๊ฒฉ๋Œ€๋น„ ์ถ”์ฒœํ•˜๊ณ  ์‹ถ์ง€ ์•Š์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.

๊ฐ€๊ฒฉ๋Œ€๋น„ ์ ˆ๋Œ€ ์ถ”์ฒœํ•˜๊ณ  ์‹ถ์ง€ ์•Š์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค. ์ฒซ๋‚  ์˜ค๋ฒ„๋ถ€ํ‚น์œผ๋กœ ๋™๊ธ‰์˜ ๋‹ค๋ฅธ๊ณณ์—์„œ 1๋ฐ•์„ ํ•˜๊ฒŒ ๋˜์—ˆ๊ณ  ๋‹ค์Œ๋‚  ์ฒดํฌ์ธํ•˜๋Š” ๋ถˆํŽธํ•จ์ด ์žˆ์—ˆ์œผ๋ฉฐ ์ฒดํฌ์ธํ•ด๋ณด๋‹ˆ ์˜คํžˆ๋ ค 1๋ฐ• ํ–ˆ๋˜๊ณณ ์‹œ์„ค์ด ๋” ์ข‹์•˜์œผ๋ฉฐ, ์œ„์น˜๋Š” ์ฃผ๋ณ€ ์„ฑ์š”์…‰์„ฑ๋‹น๊ณผ ์ธ์ ‘ํ•˜์—ฌ ํŽธ๋ฆฌ, ์‹์‚ฌ๋Š” ์ƒ๊ณผ์ผ ์ฅฌ์Šค์™€ ๋ณ„๋„ ์ถ”๊ฐ€ ๋ฉ”๋‰ด๋งŒ ๊ทธ๋Ÿญ์ €๋Ÿญ์ด์—ˆ์Œ. ์ง์›๋“ค์€ ๋Œ€์ฒด๋กœ ์นœ์ ˆํ•˜๋‚˜ ๋งŒ์กฑํ•  ์ •๋„๋Š” ์•„๋‹ˆ๋ฉฐ, ์ฒญ์†Œ๋Š” ๋งค์šฐ ๊นจ๋—ํ•˜๊ฒŒ ํ•˜๋‚˜ ์‹œ์„ค์ด ๋„ˆ๋ฌด ๋…ธํ›„ํ•˜๊ณ  ๊ฒฐ์ •์ ์œผ๋กœ ์ˆ˜์••์ด ๋„ˆ๋ฌด ๋‚ฎ์•„ ๋ถˆํŽธํ–ˆ์Œ. ์ฃผ๋ณ€ ์‹œ๋‹น๋“ค์€ ํ‰๋ฒ”ํ•˜๋‚˜ ์™ธ๊ตญ์ธ ์ƒ๋Œ€ ๊ฐ€๊ฒŒ์—ฌ์„œ ์ธ์ง€ ๊ฐ€๊ฒฉ๋Œ€๋น„ ๋น„์‹ผํŽธ์ž„. ์ ˆ๋Œ€ ์ถ”์ฒœํ•˜๊ณ  ์‹ถ์ง€ ์•Š์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

easy to go to the main attractions nice staff spacious rooms

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅฟซ้ฉใชใƒ›ใƒ†ใƒซใงใ™

ใƒ›ใ‚ขใƒณใ‚ญใ‚จใƒ ใ€ๆ—งๅธ‚่ก—ใ‚จใƒชใ‚ขใซใฏใ€ใŸใใ•ใ‚“ใฎใƒ›ใƒ†ใƒซใŒใ‚ใ‚Šใพใ™ใŒใ€้ƒจๅฑ‹ใฎๅบƒใ•ใ€ๆธ…ๆฝ”ใ•ใชใฉใ€ๅŒไพกๆ ผๅธฏใฎใƒ›ใƒ†ใƒซใจๆฏ”ในใฆใ€ใ‚ˆใ‚Šๅฟซ้ฉใช้ƒจๅฑ‹ใงใ—ใŸใ€‚ wifiใฎๆŽฅ็ถšใ‚‚ๅ•้กŒใชใใ€ใ‚ทใƒฃใƒฏใƒผใฎใŠๆนฏใ‚‚้€”ไธญใงๅˆ‡ใ‚Œใ‚‹ใ“ใจใ‚‚ใชใใ€ๆœ€ๅพŒใพใงไฝฟใˆใพใ—ใŸใ€‚

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

8/10 Good

SF, MZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kurzer Stopover in Hanoi vor der Weiterreise nach Ha Long

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ruhig gelegen, sehr sauber, Zimmer noch recht neu (aber etwas billig) ausgestattet, Personal freundlich und hilfsbereit.

10/10 Excellent

DONG KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Location, Nice Staff

The hotel was Perfect, Great Location with Large Room and Very Kind staff. I strongly recommend this hotel.