Shining Central Hotel & Spa

5.0 star property

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Photo gallery for Shining Central Hotel & Spa

Bar (on property)
Interior
Bar (on property)
Outdoor pool
Shining Queen Suite | Minibar, in-room safe, desk, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
20 Lo Su Street, Ly Thai To Ward, Hoan Kiem District, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Superior Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Family Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Shining Queen Suite

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Shining King Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Connecting Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Shining Central Hotel & Spa

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a steam room are on-site.
Shining Central Hotel & Spa offers 50 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.
Shining Spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is open daily.
With your stay at Shining Central Hotel & Spa, you're connected to the convention centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Motorbike parking only
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, body scrubs or facials at Shining Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Steps from Hoan Kiem Lake and 7 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Shining Central Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You'll find a business centre on site.

WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Shining Central Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shining Central Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 468000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 510000 per vehicle (one-way)
  • Rollaway bed fee: VND 468000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Shining Central Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Shining Central Hotel & Spa.

Property is also known as

Shining Boutique Hotel Hanoi
Shining Boutique Hotel
Shining Boutique Hanoi
Shining Boutique
Shining Boutique Hotel Spa
Shining Central Hotel Spa
Shining Boutique Hotel Spa
Shining Central & Spa Hanoi
Shining Central Hotel & Spa Hotel
Shining Central Hotel & Spa Hanoi
Shining Central Hotel & Spa Hotel Hanoi

Shining Central Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 113 out of 156 reviews
Rating 8 - Good. 39 out of 156 reviews
Rating 6 - Okay. 3 out of 156 reviews
Rating 4 - Poor. 1 out of 156 reviews
Rating 2 - Terrible. 0 out of 156 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Shining Central Hotel & Spa are all extremely kind. They are very helpful and attentive. The hotel itself was extremely clean and well looked after. We used the spa service as well which was great. They make it feel like a home away from home!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MICHIKO

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were excellent. Everyone was always smiling and made us feel very welcome. Our return flight was late at night on the last day, and they kindly let us use the shower, which we really appreciated.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive hotel with attentive, English-speaking staff, and clean rooms. Great location and good value overall.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Megumi

Liked: Cleanliness
Very nice hotel
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just for 1 night but was very comfortable and the staff were fabulous. Located near the lake and the water puppet theatre so many sights were easily walkable.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Great stuff

Very nice kind and welcoming stuff
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful, helpful and kind. Breakfast good. Room very large by Hanoi standards, and extremely comfortable. Enjoyed our stay!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and helpful when my partner and I needed to stay an extra night and went out of their way above and beyond to ensure we had everything we required. Thank you so much for a wonderful stay, highly recommended.
Verified

10/10 Excellent

Anna Liza

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. The most friendly and helpful staff. Our room was clean and comfortable. I had a hot stone massage at the spa; it was excellent and offered good value for the service.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your breakfast preparation, really appreciated
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sheldon

Liked: Staff & service, amenities, property conditions & facilities
The staff at Shining Boutique are so wonderful. They called us upon arrival to make sure we were on our way. They were happy to help with anything we needed. Would stay here again!
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Had a good nights sleep , bed was comfortable but small compared to other hotel rooms in Hanoi. Shower had good warm water pressure. Staff were excellent especially Leo. Very polite and a helpful young man. Convenient location, close to all tourist hotspots. Pictures on site are not same as bedroom
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shining Central was the perfect choice for our 3 days in Hanoi. It's location in the Old Quarter was perfect and very convenient. The rooms were comfortable and clean. The staff was just above and beyond - so friendly and helpful. I had items which I purchased in Hoi An earlier in my trip delivered and there was no problem receiving this package. They also booked taxis, shows and tours for us. And the massage I booked in the spa was fantastic. Great place all around.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Hayley

Liked: Staff & service
Disliked: Property conditions & facilities
Location of the hotel is good. Very central, and just a short walk to the lake. The hotel itself would benefit from a deep clean. Some staff were friendly and helpful, others looked disinterested (bar staff and guys on the door) Reception area was smart, however was greeted on our floor by ripped carpet outside the lift. The hotel room itself was okay, the bathroom appeared to have been separated from the sleeping area as an afterthought. A bit of tender loving care could make this hotel a decent 3 star hotel.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Toru

Liked: Cleanliness, staff & service
The room was upgraded. Room was clean and staffs are kind. Air conditioner should be upgraded. It takes a very long time to adjust room temperature.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Wee Teck

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend the Shining Central. The hotel is well located in the Old Quarter, with nearby provision stores and restaurants. The room I stayed in was comfortable and clean. Breakfast was a good spread of local Vienamese and international buffet dishes. But the biggest recommendation has to go to the staff, who were very helpful and friendly. They helped us to buy last minute tickets to the water puppet show, and arranged a driver to the Perfume Pagoda complex. They also called me to tell me that I'd accidentally left behind a jacket in the room, and arranged to send it to me back home. Superb service!
Stayed 6 nights in Dec 2023
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile to be back here again

Hotel just reopened after 4 months after Covid situation in Vietnam, hence a very neat and nice hotel overall. Location is also walkable (10mins) to nearby Bia Hoi Junction. Hotel also offer a discounted for their massage/spa packages, which is a good deal too. A very welcoming sight upon entering the room as informed we are celebrating an occasion and they duly got the room prepared for it, thank you for the effort and dedication. It was a good view from the highest floor of your hotel, despite it is only 9 floors. However, would like to highlight that whenever we enter the room each time we came back, there is still foul smell after opening the door. Maybe it could be due to the air circulation when the aircon is off when we head out, but it is alright after 5mins. Other than that, the stay is wonderful ! Will be happy to be back here again.
Stayed 3 nights in Dec 2022
Verified

8/10 Good

YUICHI

Liked: Staff & service
Disliked: Room comfort

ほとんど窓がない

窓がないので、息苦しい 屋上バーに行くのがよいです。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La pasamos exelente, el hotel está bien ubicado, la atención de primera, Todos los que allí trabajan muy atentos y cordiales:
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

SEOYOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

적극 추천 할게요

하노이에 또 가게 된다면 여기에 다시 지낼 정도로 저는 만족도가 높았습니다. 모든 직원분들이 친절했지만 특히 안경 쓰신 여자 직원분 최고십니다. 한국말도 완벽하시고 모든 적극적으로 도와주셨습니다. 돈 찾으려고 ATM을 찾았는데 날도 덥고 길도 잘 몰라서 헤맸는데 직원분이 오토바이로 안내해 주셨어요. 고장 나거나 돈이 인출 안되는 곳도 많았는데 여기저기 계속 데려다주시고 너무 감사했습니다. 사파 가려고 아침 버스 타야 했는데 맛있는 샌드위치도 싸주시고 너무 감동받았어요
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Annalena

Liked: Cleanliness, staff & service, property conditions & facilities
Det var dåligt med språket personalen var dåliga på engelska.Pärmen som finns på receptionen var inte skriven på engelska
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好立地でスタッフの対応も◎、高コスパ

旧市街にも、大聖堂周辺にもアクセスしやすい場所で、探したところ、このホテルに決めました。 結果、とてもよかったです。近いだけでなく、細い通りがたくさんある中で、とても見つけやすい場所でした。 部屋はきれいで、バスタブ付きの部屋にアップグレードしてもらえ、町歩きで疲れた体を癒せました。 旧市街にありがちな、排水設備の悪さや、うるささもありませんでした。 スタッフの女性たちはとても魅力的で、親切で、いろいろな質問や要望にも快くこたえてくれました。 またハノイへ行くことがあれば、リピートします。
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t disappoint

Great service, and wonderful massage!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old quarter, Hanoi. Absolutely perfect for our needs.
Stayed 1 night in Feb 2020