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The Five Residences Hanoi

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Photo gallery for The Five Residences Hanoi

An indoor swimming pool with lounge areas, large windows, and a modern design.
A modern living room with a large flat-screen TV, comfortable seating, a coffee table, and a view of a cityscape through large windows.
A modern indoor swimming pool with lounge areas and large windows.
A modern lobby with a reception desk, seating area, and large windows offering views of greenery.
A modern kitchen with a dining area, a living room with a sofa and coffee table, and a view of the city skyline.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
343 345 DOI CAN STREET, Hanoi, 10000
  • Place, Embassy of Japan
    ‪5 min walk‬
  • Place, Lotte Center Hanoi
    ‪10 min walk‬
  • Place, West Lake
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

A modern living room with a flat-screen TV, a coffee table with a vase of flowers, and a seating area with sofas.

Deluxe Room

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Executive

A modern living room with a large flat-screen TV, comfortable seating, a coffee table, and a view of a cityscape through large windows.

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Three Bedroom Executive

A modern kitchen with a dining area, a living room with a sofa and coffee table, and a view of the city skyline.

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Premier Room

A modern living room with a sofa, armchair, coffee table, TV, and built-in shelving.

Grand Premier Room

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

Fridge, microwave, oven, stovetop

Premier Room

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Premier

A modern hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a view of the city through the window.

Two Bedroom Premier

  • 131 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Superior

A modern hotel room with a large bed, a desk with a laptop, and a view of a cityscape through large windows.

Two Bedroom Superior

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Deluxe

A hotel room with a large bed, a desk, a chair, a potted plant, and a city view through large windows.

Two Bedroom Deluxe

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Three Bedroom Premier

A hotel room with a large bed, a television on the wall, and a city view through the window.

Three Bedroom Premier

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Deluxe

Premium bedding, pillow-top beds, in-room safe, desk

Two Bedroom Deluxe

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Three Bedroom Executive

Premium bedding, pillow-top beds, in-room safe, desk

Three Bedroom Executive

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

The Five Residences Hanoi

This hotel features 2 indoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
The Five Residences Hanoi offers 116 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 57-inch Smart televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
With your stay at The Five Residences Hanoi, you're connected to a shopping centre and just a quick walk from Embassy of Japan. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 indoor pools
  • Indulge with body scrubs, body treatments or body wraps at LEDA Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from West Lake and a few minutes from Ho Chi Minh Mausoleum
  • Airport shuttle service available for a fee
As a guest of The Five Residences Hanoi, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 2174 square feet (202 square metres) and includes a conference centre. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury The Five Residences Hanoi. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
The Five Residences Hanoi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's pool
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,174 square foot of space)
  • Coworking space

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Hospital bed
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Electric bike charging

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 1000000.00 (one-way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Five Residences Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

The Five Residences Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 66 reviews
Rating 8 - Good. 10 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yiting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Joshua

Great stay!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is clean and staff is nice
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is cleaned and staff is nice
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Great affluent property - good for big groups
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good option for families
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Great services and very attentive!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Louvedor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was wonderful
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and friendly helpful staff
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ngan Thi Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent, big room and clean . I will be back when I go to Hanoi .
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms and great hotel with good amenities. We had a group of 12 and often required support from the front desk staff who were always helpful. Mai Anh Nguyen, especially stood out and provided excellent service. Thank you!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with family. Will visit again.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Kiyofumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Residence is the most confortable Hotel in Hanoi!
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

kim anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

David Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place but too bad we only stayed one night.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Julie

The staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Ka ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Stayed 3 nights in Jan 2025
Verified review

4/10 Poor

Vikash

Breakfast was not good and checkout time is 12pm and my keys stop working from 11am
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Stayed 1 night in Jul 2024