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The Landmark Hanoi

3.5 star property

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Photo gallery for The Landmark Hanoi

Deluxe Room | View from room
Suite | 1 bedroom, minibar, in-room safe, desk
Shower, free toiletries, hair dryer
Staircase
Porch

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
19 Nguyen Van To, Hoan Kiem Dist, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Landmark Hanoi

A restaurant, 24-hour room service and a business centre are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
The Landmark Hanoi offers 23 accommodations with fireplaces and DVD players. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers, coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

During your stay at The Landmark Hanoi, you're just a quick walk from Train Street. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Services include free babysitting, supervised childcare and dry cleaning/laundry
  • Steps from Train Street and 11 minutes on foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and limo/town car service. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Landmark Hanoi.
The Landmark Hanoi has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • Cot (surcharge)
  • DVD player
  • Free babysitting
  • In-room full-sized refrigerator/freezer
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Art Deco architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Landmark Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.00 per night.
  • Cots (infant beds) are available for VND 100000.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one way)
  • Crib (infant bed) fee: VND 100000.00 per night
  • Rollaway bed fee: VND 250000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The Landmark Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Landmark
Landmark Hanoi
Landmark Hotel Hanoi
The Landmark Hanoi Hotel
The Landmark Hanoi Hanoi
The Landmark Hanoi Hotel Hanoi

The Landmark Hanoi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 219 reviews
Rating 8 - Good. 101 out of 219 reviews
Rating 6 - Okay. 26 out of 219 reviews
Rating 4 - Poor. 25 out of 219 reviews
Rating 2 - Terrible. 8 out of 219 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Close to old quarter and easy walking to tourist attractions. Good value hotel helpful staff.
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with balcony

Stayed deluxe double 504 with balcony that has chairs and a table at front of hotel. Good size and facilities. Some noise from passing trains starting 4.20 am but not a problem. Lift (elevator) to all levels. Breakfast was choice of eggs, bacon, sausage or bland pho. Fruit and bread or baguettes . Would stay there next time in Hanoi.
Verified

8/10 Good

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Fint og billigt

Vi havde en fint ophold hos The Landmark - det ligger centralt, de er rimelige i deres uddlugtspriser mm. Vi havde booket et 'basic' værelse, og her skal man være klar på en (virkelig) hård seng! Udover sengen var værelset rigtig fint.
Verified

2/10 Terrible

D. Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot water, the room was dirty and the water dropped all night
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel midden in de stad.

Over het hotel kan ik alleen zeggen dat het ontbijt goed was. Want ofschoon ik een reservering had diende ik in een ander hotel te overnachten omdat er geen kamer beschikbaar was voor mij.
Verified

6/10 Okay

Darren

Disliked: Room comfort

Pleasant staff...

Hotel staff were very helpful ..good location the city is a bit repetitive... It's the north so expect plenty of rain and not sun at this time of year...hotel breakfast a big let down very poor ... I guess the price of the hotel reflects this ...
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was really nice but we felt that we were placed in the basement which had limited WiFi and was next door to the staff's room so became somewhat noisy. On the whole the staff were nice and the room was tidy.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff who spoke good English and were very helpful. Room was nice and clean and serviced daily. Good place to stay. I would definitely return.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Staff were ready to help and very informative. The breakfast was great and our room was good as well. We had a great a stay.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Nicht das Beste aber OK

Hotel war in Ordnung aber nicht das Beste. Frühstück nicht atemberaubend jedoch das nötigste vorhanden. Klo Spülung durchgehend gelaufen war eher unangenehm
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Les personnels meme disent pas bonjour

C'est 1 etoile Non Pas 3 étoiles . La douche ne fonctionne pas correctement quand j'ai parle au personnel il tout simplement dit que Ça manque d'eau ! Et rien ne change ! Je suis très déçu de mon séjour dans cet Hôtel
Verified

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Hanoï

Personnel sympa et très accueillant. Disponible à l'écoute du client
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Noisy and small room

Very noisy and small room
Verified

8/10 Good

jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très sympathique et accueillant ! Chambre très propre et agréable
Verified

2/10 Terrible

Vanessa

Disliked: Cleanliness, property conditions & facilities, room comfort

No se parece en nada a las fotos

Hotel en malas condiciones, sucio, viejo, las camas horribles, el baño tiraba agua el wc y el lavabo tapado, olía a humedad el cuarto, se supone qué hay wifi pero en toda la noche no me pude conectar, el staff es amable pero no hablan bien inglés. La ubicación ruidosa y mal barrio
Verified

4/10 Poor

Bartosz

Disliked: Property conditions & facilities, room comfort

Avoid

First room was bad, big hole in the doors, bathroom had bad smell. We asked for different room, was nicer but taking a shower caused flooding in the bathroom.
Verified

4/10 Poor

SAU FONG

Disliked: Cleanliness
不愉快，因酒店入住時要加房租
Verified

4/10 Poor

SAU FONG

Disliked: Room comfort
酒店訂房資料混亂，明明訂了兩晚，攪來攪去先可確認。訂房時是訂可3人入住及已付款，到達時又說兩人房不可3人入住，要加錢轉家庭房。之後要多次聯絡hotel.com才可不用加錢。若是只住一晚根本沒時間跟酒店理論，必然要多付額外費用。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prisvärt hotell i Hanois gamla kvarter .

Bra, hotell rummet var litet men själv valt. Frukost var över förväntan man kunde få olika små rätter tillagade på beställning, det ingick i priset.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リーズナブルなホテルだと思う（アップグレードされたのでコストパフォーマンスを評価できない）

旧市街のリーズナブルなホテルです。 すぐ近くにローカルなレストランと外国人も入るレストランもあります。 旧市街の観光スポットには徒歩圏内です。 レセプションの男性がそっけなく you have good room みたいなことを言ってて部屋がアップグレードされてました。細かいところは若干雑ですがいいホテルです。 ベッドは厚めでシャワーのお湯の出はまったくもんだいありませんでした。 次に機会があればまた泊まりたいと思います。
Verified

8/10 Good

Leo & Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the train station and the old town.

We were able to check in sooner than expected. Able to do a room upgrade for a small fee. City view was good. Breakfast was very good made to order with some buffet style options.
Verified

2/10 Terrible

François

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overbooking, clients courte durée, changé d'hotel!

Après avoir passé 5 nuits excellentes dans cet hôtel, j'avais pris une nuit supplémentaire entre mon retour de Cat Ba et mon départ pour Da Nang. Il semble que cet Hôtel pratique de l'overbooking et ne garde que les clients les plus rentables. En effet, après 10 heures de moto, l'hôtel m'annonce qu'il y a un problème, mais que heureusement ils ont pu trouver un autre hôtel avec un chambre "bien ,mieux". Je dois donc me rendre à ce nouvel hôtel par mes moyens ou personne ne parle anglais. La chambre est en travaux, il n'y a pas de frigo/minibar, la minuscule fenêtre donne sur la gaine technique, les prises électriques ne sont pas alimentées, les lampes sont inexistantes : seul les fils électriques pendouillent! La climatisation est bloquée à fond et impossible de l'éteindre, du coup ils ont mis un gros duvet! Le petit déjeuner compris, ben personne ne viens dans la salle lorsque je m'y suis rendu a 9h et attendu plus de 30 minutes. C'est juste mal honête. je ne crois pas à l'erreur de réservation!
Verified

8/10 Good

Terttu Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi

Hotellihuone oli tilava ja viihtyisä. Mukavat sängyt missä kelpasi katsella iltapuhteella taulu-TV-tä. Suihku oli hankala kun hanan kiinnike repsotti irti ja vesi pääsi kastelemaan koko lattian. Mutta toimeen tuli jotenkin senkin kanssa. Lähistön vanha kaupunki on täynnä elämää ja lähistön Hoan Kiem-järvi on mukava keidas, myös paikallisille ihmisille. Hyvin viihdyimme ja hyvää ruokaa nautimme.
Verified

8/10 Good

Verified traveller

朝食付きのホテル

朝食付きでお手頃な価格のホテルです。メニューから1品選べます。私は毎朝フォーを作ってもらいました。ツアー会社でハロン湾ツアーを申し込みした際は、ホテルまでバスが迎えに来てくれます。simフリーの携帯があれば空港でプリペイドsimを購入できて何かと便利です。空港からホテルまでuberを利用して265K VNDでした。 ホテルからイオンモールまでは約50Kでした。静かな場所ではないですが、日常の暮らしを感じられる場所だと思います。夜には付近でナイトマーケットが始まります。Google mapを片手に女１人で歩き回りましたが、何事もトラブルはなかったです。
Verified

10/10 Excellent

Chun

Disliked: Property conditions & facilities

Good location but the hotel is old, room is small.

Not so good