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Hanoi La Palm Boutique Hotel

3.0 star property

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Photo gallery for Hanoi La Palm Boutique Hotel

Reception
View from room
Executive Quadruple Room | Minibar, in-room safe, desk, soundproofing
Junior Suite | View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
18 Dao Duy Tu, Hoan Kiem District, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Quadruple Room

Executive Quadruple Room | View from room

Executive Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Double Room

View from room

Honeymoon Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hanoi La Palm Boutique Hotel

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, spa services, 24-hour room service and a business centre are on-site.
Hanoi La Palm Boutique Hotel offers 20 air-conditioned accommodations with fireplaces and minibars. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hanoi La Palm Boutique Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi La Palm Boutique Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Hanoi hotel is smoke free.

Hanoi La Palm Boutique Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (USD 15 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 9
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 9
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 500000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 18 (up to 18 years old)
  • Self-parking fee: USD 15 per day
  • Early check-in fee: USD 9 (subject to availability)
  • Late check-out fee: USD 9 (subject to availability)
  • Rollaway bed fee: USD 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi La Palm Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Time Hotel Hanoi
Time Hotel
Hanoi La Charm hotel Spa
Hanoi La Palm Hotel Hanoi
Cristina Center Hotel Spa
Hanoi La Palm Boutique Hotel Hotel
Hanoi La Palm Boutique Hotel Hanoi
Hanoi La Palm Boutique Hotel Hotel Hanoi

Hanoi La Palm Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 14 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Staff are very friendly and helpful. Enjoyed my stay
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

An

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location for an unforgettable and immersive experience in Hanoi.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Property was well located and very accommodating to our needs. A lil bit dated but very clean and comfortable and a very affordable price for myself and my kids & grandson. Would certainly recommend and will stay there again when in Hanoi.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Zoël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased.

Very welcoming staff and ready to make sure we had all we needed to make are stay a pleasant experience.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

all very good.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Angelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivian, the receptionist was an awesomely helpful host and very accomodating. My friends and I enjoyed and felt at home during our stay. We will surely recommend it to our friends and family.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the heart of the Hanoi "old Quarter". It wa super close to dozens of small, street food type restaurants. And the Dong Xuan Market place was only a couple of blocks away. The hotel staff was very helpful and friendly.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location. Great staff. Good housekeeping. TV didn’t work. Bed was comfortable. Breakfast was good. definitely would stay here again, although there are a lot of hotels in the vicinity.
Stayed 6 nights in Mar 2025
Verified

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t stay here. Rooms were outdated and one bedroom the sheets weren’t clean. Stayed at the hotel across the room. Can we get a refund?
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Very good
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Drew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was extremely tight. The building itself was a little run down.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Miodrag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As frequent traveller, I am quitely surprised with nice approach, prossionalism and kindness of staff in the hotel. Human approach, understanding of all needs, friendly attitude, is just slight description of these people. Not so many times in my life I meet such great collective. Always on disposal, big smiles, friendly attitude. We were feeling like home and among close family. Thank you for everything!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Ville Akseli

Liked: Cleanliness, staff & service
Great location next to some more authentic parts of the old town, and not in the tourist center which doesnt anymore look like Hanoi. This is close to the market areas etc where you can see proper old town, not the tourist streets with western hotels and restaurants. Still close to those too, so you can walk to those quickly anyway. Only issue with the hotel is, that the sounds from the corridor sound too much into the rooms, and I had to wear earplugs some mornings when the cleaning ladies were shouting to each other so loud that I couldnt sleep and it was somewhat annoying in jetlag condition.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Erika

Liked: Staff & service, amenities, property conditions & facilities
I received excellent customer service. The only cons I had were the hallway of my room definitely needed to be refurbished. Looked run down. Also, the hot water didn’t last more than 10 minutes. Aside from that I enjoyed my stay. There are a lot of dining options within walking distance. I felt safe as a solo traveler. The pictures on Expedia are a bit deceptive.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Suhail

Liked: Cleanliness, room comfort

Decent for the price good location

The receptionist was very helpful and the breakfast was a nice touch too. The room was small so not much space to open my luggage. The air conditioning didnt work and there was problems with the front door opening mechanism. Room cleaners came into my room by mistake while i was in the room and then never returned for the next days to replace towels. Overall okay
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Centrica
Stayed 1 night in Mar 2025
Verified

8/10 Good

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Rapport qualité/prix : très bien
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Nous avons fais un séjour de 6 nuits : la première chambre n’avait pas de climatisation, il faisait très froid. La 2ieme chambre n’avait pas de fenêtre/ le drain de la douche était bouché. Le lit était sale.. malgré nos demandes rien n’a été changé. Dans les 2 chambres il y avait de la moissisure dans les douches. L’emplacement est super pour se déplacer dans le vieux quartier. Nous avons remarqué par la suite que l’hôtel a changé de noms 3 fois.. probablement pour éliminer les mauvais commentaires. 🙄 Les petits-déjeuners étaient diversifiés et bons!
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswert

Preis-Leistung stimmt, Lage sehr gut.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge!

Perfekt läge mitt i myllret av gamla stad. Trevlig och serviceminded personal. Frukosten var OK men kanske lite tråkig. Rummen rena, ok sängar, bra täcken och kuddar. Lite äldre stuk på standard med det var överlag fräscht och bra!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Kevin

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roy

Stayed 3 nights in Mar 2025
Verified

4/10 Poor

sole

Stayed 5 nights in Feb 2025
Verified

8/10 Good

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025