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Tru by Hilton Hanoi Station

3.5 star property

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Photo gallery for Tru by Hilton Hanoi Station

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Laundry room
Gym
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
115 Tran Hung Dao Street, Hoan Kiem District, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪11 min walk‬
  • Place, Hoan Kiem Lake
    ‪15 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Living area | 43-inch LCD TV with cable channels

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner (High Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Room

Premium bedding, in-room safe, desk, laptop workspace

King Bed Room

  • Sleeps 2

View all photos for King Room With Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

King Room With Sofa Bed

  • Sleeps 3

View all photos for 2 Twin Bed Room

Premium bedding, in-room safe, desk, laptop workspace

2 Twin Bed Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, desk, laptop workspace

Corner King Room

  • Sleeps 2

View all photos for Corner King Room-High Floor

Interior

Corner King Room-High Floor

  • Sleeps 2

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About this property

Tru by Hilton Hanoi Station

Hotel with free breakfast, near Hoan Kiem Lake
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Tru by Hilton Hanoi Station offers 129 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Hanoi Station. During your stay, you're just a quick walk from Train Street. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Fusion cuisine while dining at JO247 Lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hoan Kiem Lake and a few minutes from Hanoi Opera House
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Tru by Hilton Hanoi Station. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Guests are served a free buffet breakfast daily.
JO247 Lounge – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JO247 Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tru by Hilton Hanoi Station

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 500000 (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Tru by Hilton Hanoi Station offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SOJO Hotel Ga Hanoi
Tru By Hilton Hanoi Hanoi
Tru by Hilton Hanoi Station Hotel
Tru by Hilton Hanoi Station Hanoi
Tru by Hilton Hanoi Station Hotel Hanoi

Tru by Hilton Hanoi Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 128 reviews
Rating 8 - Good. 31 out of 128 reviews
Rating 6 - Okay. 13 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jerome

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Chandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water in room It took more than an hour for the staff to work
Stayed 1 night in Jul 2025

2/10 Terrible

Tianyu

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is extremely upscale and worked for us really well. Rooms were comfortable and amenities were great. Breakfast included so that was a major extra plus. AC didn’t work in our room initially but they gave us a new room so it was okay. Overall good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Ashish, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a one night stay coming from SaPa on the train. Location is excellent, across the Hanoi railway station. Staff were fantastic and let me store my luggage for a few days while I visited SaPa. Few food options short walk from the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Madeleine M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel right across from the train station
Stayed 1 night in Jan 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly staff. Trendy hotel but some things impractical. Near train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tan

Stayed 1 night in Mar 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, clean, great view, brilliant service. A great hotel. Lovely food. Only issue was that the room was for 4 people, however the sofa bed which becomes a bed for two people is very small and uncomfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple place for a simple night right across the train station not too far from old quarter
Stayed 2 nights in Feb 2025

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you need to be near the Railway station. We booked a room just to rest between flying into Hanoi and taking a night train to Sapa but I would definitely find it comfortable to stay a night or two. Room is small but very efficient use of space and comfortable. Staff are lovely.
Stayed 1 night in Jan 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Key card to our room stopped working the 2nd day we were there and had to wait for the mechanic to fix it. There are only 2 elevators and one kept breaking down; being on the 18th floor meant that was a hassle. Other than that, it was clean. Its right accross the street from the train station and there is a lot of construction right next to the hotel so it can be a bit loud. Adequate accommodation for the price and is walkable to various historic sites.
Stayed 6 nights in Dec 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

Check room location

Lovely hotel but to noisy from the train station announcements going past 10 pm and starting at 4:15am, floor 5 opposite train station avoid. Thought we would have a better room for staying 4 nights. Couldn’t be bothered to complain as was to late in day when realised and everything unpacked. Everything else spot on
Stayed 4 nights in Dec 2024

8/10 Good

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Modern design hotel and rooms. Electric shades on the panoramic windows and spacious room Staff. There is active construction site next to the building. My request to change a room to a one on higher floor was granted with understanding and without any objections. Con: Location.
Stayed 1 night in Dec 2024

10/10 Excellent

cameron

Stayed 1 night in Nov 2024

10/10 Excellent

hiu fai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One minute walk to train station!
Stayed 1 night in Dec 2024

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfort at its best

The room is comfortable,, clean and functional. The Hotel itself is just a 10 steps walking distance to the train station. The food is truly amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is is modern, quick check and opposite the railway station, convenient. The staff appears to be all young people, all extremely helpful, i would certainly stay here again my next visit to Hanoi Train street 5- 10 minutes walk and the old quarter depending on you're speed. Only one thing the rail and the hangers wear sticky, which didn't meet the rest of the excellent standard
Stayed 4 nights in Dec 2024

2/10 Terrible

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Avoid till the constructiom is over

The adjacent building is beeing constructed. They work at night in hanoi so dont expect to sleep excepted if you have earplug. You should definitly avoid that hotel till 2026 or when the construction is finished. Neverless, the staff is amazing. The location is great and the breakfast ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The universal plugs for everu kind of socket as a dream
Stayed 1 night in Oct 2024

10/10 Excellent

Peter, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because it was just across the street from the train station. The room was on th 18th floor and I was WOWED by the view. A very busy and nice place overall.
Stayed 4 nights in Oct 2024

10/10 Excellent

Haviel

Stayed 6 nights in Sep 2024