This smoke-free hotel features self parking and free Wi-Fi in public areas.
Zen Hotel offers 9 air-conditioned accommodations with complimentary slippers and free toiletries. 23-inch flat-screen televisions come with cable channels.
Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Zen Hotel, you'll be within walking distance of US Embassy. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and self-parking (surcharge).
Free WiFi
Self-parking available for a fee
Just a 4-minute drive from West Lake and 7 minutes from Hoan Kiem Lake
Airport shuttle service available for a fee
Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.
This Hanoi hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Parking on site (VND 200,000 per night)
Limited on-site self parking
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily) (for a fee)
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Slippers
Towels provided
Entertainment
23-inch flat-screen TV with cable channels
More
Air conditioning
Desk
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: VND 50000 for check-in between 7:00 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: VND 800000 per vehicle (return)
Self-parking fee: VND 200000 per night
Early check-in is available for a fee (subject to availability)
Late check-in fee: VND 50000 for check-in between 7:00 PM and midnight
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Zen Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - midnight. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.