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Shangri-La Songbei, Harbin

5.0 star property

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Photo gallery for Shangri-La Songbei, Harbin

Indoor pool
Executive Suite, 1 King Bed, River View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Exterior
Lobby
Horizon Deluxe, Room, 2 Single Beds, River View | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1 Songbei Avenue, Songbei District, Harbin, Heilongjiang, 150028
  • Place, Harbin Ice and Snow World
    ‪3 min drive‬
  • Place, Siberian Tiger Park
    ‪4 min drive‬
  • Place, Heilongjiang Science and Technology Museum
    ‪5 min drive‬
  • Airport, Harbin (HRB-Taiping Intl.)
    ‪33 min drive‬

Room options

View all photos for Panoramic River View King

Panoramic River View King | Minibar, in-room safe, desk, laptop workspace

Panoramic River View King

  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic River View Twin

Panoramic River View Twin | Minibar, in-room safe, desk, laptop workspace

Panoramic River View Twin

  • River view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

Deluxe Room, 2 Single Beds, River View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Single Beds, River View

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe, Room, 1 King Bed, River View

Horizon Deluxe, Room, 1 King Bed, River View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Horizon Deluxe, Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds, River View

Horizon Deluxe, Room, 2 Single Beds, River View | Minibar, in-room safe, desk, laptop workspace

Horizon Deluxe, Room, 2 Single Beds, River View

  • River view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Panoramic River View King

Horizon Panoramic River View King | Minibar, in-room safe, desk, laptop workspace

Horizon Panoramic River View King

  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, River View

Executive Suite, 1 King Bed, River View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Executive Suite, 1 King Bed, River View

  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View (Horizon)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Horizon)

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Sofitel Harbin
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.2 out of 5, Very good, 126 reviews
The price is €56
includes taxes & fees
2 Apr - 3 Apr
Sofitel Harbin

About this property

Shangri-La Songbei, Harbin

2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli and a sauna are on-site.
Shangri-La Songbei, Harbin offers 344 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, bathrobes and hairdryers.

This Harbin hotel provides complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include facials and body treatments. The spa is open daily.
During your stay at Shangri-La Songbei, Harbin, you'll be close to Harbin Ice and Snow World. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at 香厨中餐厅 Shang Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, massages or body treatments at Chi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by car from Harbin Ice and Snow World and 11 minutes from Saint Sophia Church
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Shangri-La Songbei, Harbin offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A hot tub, a sauna, and spa services are also featured at the luxury Shangri-La Songbei, Harbin. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Harbin hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
香厨中餐厅 Shang Kitchen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
松咖啡全日制餐厅 Café Song – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
大堂酒廊 Lobby Lounge – This lobby lounge only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 185 for adults and CNY 92.50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 大堂酒廊 Lobby Lounge
  • 松咖啡全日制餐厅 Café Song
  • 香厨中餐厅 Shang Kitchen

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 28 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Songbei, Harbin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 185 for adults and from CNY 92.5 for children
  • Airport shuttle fee: CNY 430 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 350.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Songbei, Harbin offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Songbei Shangri-La Harbin Hotel
Songbei Shangri-La Hotel
Songbei Shangri-La
Songbei Shangri La Harbin
Songbei Shangri La Harbin
Shangri Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel
Shangri-La Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel Harbin

Shangri-La Songbei, Harbin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 54 reviews
Rating 8 - Good. 10 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very helpful in organising our activities. We needed to purchase additional suitcases and they even guided us through an online purchase which was in Mandarin. Breakfast selection was brilliant. Perfect location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Endi

Liked: Staff & service, property conditions & facilities
na
Stayed 3 nights in Jul 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled a little like smoke and was not the cleanest. However the staff is awesome and the property has multiple restaurants.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zhao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great experience to live here. Nice staff and quite.
Stayed 4 nights in Aug 2023

4/10 Poor

Damon Stanley

Liked: Room comfort
Disliked: Staff & service

Very disappointed!

Very disappointing, requested for non smoking room during booking, and re-emphasized for non smoking room at the front desk, but still being given a room with strong smoking smell. Very very bad experience and will not visit again.
Stayed 1 night in Jul 2021

8/10 Good

Stephanie, Shanghai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with floor to ceiling view of the river and ice sculpture park. It’s pretty doggone cold so when not out at an attraction, hanging at the hotel was the best option. Food was ok in both restaurants we tried. I’m leaving this review a few months after and only recall being comfortable and well accommodated. Would recommend.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel as I am at home

This was an amazing stay, very friendly staff, great service and food, fantastic view. Felt as I am at home.
Stayed 5 nights in Jan 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit out of town

Very nice hotel only it is a bit out of the main city and can be difficult to get a taxi to go there. It is reasonably close to Ice World Understanding English was a problem.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well and neat - helpful staff too The Shang Palace is awesome esp the Roast Duck
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Our stay was great, The staff was very helpful as we had some extra requests.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Not up to snuff, but I would stay here again

This hotel belongs to the Shangri-la chain, but it is not as Ritzy as the others I've visited. The staff by and large does not speak English, like most of China. Of the ones who do, it's not spoken or understood well. Nonetheless, they tried very hard to provide good service. It's just that you have to ask. When I arrived, I had to push a bit to get the concierge to put together a plan for me. I know the intention was good, but it really was not on part with a 5 star hotel. I was suggested to visit the famous St. Sophia cathedral, I hired a taxi and organized my agenda to take me 20 mins downtown only to find it was closed due to renovations when I arrived. On the other hand, they were right to suggest I visit Ice and Snow World at 4:30, I got to see all the lights come on and transform the place. And I didn't have to stay any longer than necessary (at -24 C, that's non-trivial). I also chose this hotel because another reviewer said that it was entirely non-smoking, nary a smoke molecule around. My room smelled great when I walked in, but soon enough I found a cigarette butt and plentiful cigarette ashes on the floor. When I contacted the hotel manager, he was very much embarrassed and tried to find me another room. Funny enough, that room actually smelled like smoke. All in all I basically lost the whole morning checking in, getting settled into my room and getting my schedule (pseudo-) sorted. The manager tried to compensate me with a fruit bowl and some sweets.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Dana

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went on a girls trip to Harbin Ice Festival and stayed at the Songbei Shangri la (we were a group of expats living in Shanghai). We were greeted by Jo, she was wonderful and very helpful. The beds were super comfortable and location was perfect for Ice Festival and tiger park. The bar staff were a bit slow on making cocktails. Overall I would recommend this hotel to my friends.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We stayed here (2 adults, 2 children) during the ice festival. You can see the festival area from the windows of the hotel, it is quite close. Hotel is new and very nice. Gym and pool area also good. Highly recommend it.
Stayed 1 night in Jan 2018

6/10 Okay

ah piew

Liked: Room comfort
Disliked: Staff & service

Disappointed from hotels.com booking.

An experienced i naver had, while booking from hotels.com free breakfast was included but the hotel still charge me while i checked out.
Stayed 3 nights in Jan 2018

6/10 Okay

Jun

The service is not on par with other Shang rila property. Front desk service is poor
Stayed 2 nights in Dec 2017

8/10 Good

Yu Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very typical Shangri la style but too far from downtown

10/10 Excellent

Shuk Ming Winky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025