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The Ritz-Carlton, Harbin

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Photo gallery for The Ritz-Carlton, Harbin

Indoor pool
Restaurant
Premium bedding, in-room safe, blackout curtains, soundproofing
Restaurant
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
TOWER 1, NO.660, WEST YOUYI ROAD, DAOLI DISTRICT,, Harbin, 150018
  • Place, Harbin Ice and Snow World
    ‪4 min drive‬
  • Place, Siberian Tiger Park
    ‪5 min drive‬
  • Place, Harbin Polarland
    ‪6 min drive‬
  • Airport, Harbin (HRB-Taiping Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, City View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 1 King Bed, River View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 2 Single Beds, River View

  • 48 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View | Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, 2 Single Beds, City View

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Club Suite, 1 Bedroom, City View

  • 110 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom, River View

Club Suite, 1 Bedroom, River View | Premium bedding, in-room safe, blackout curtains, soundproofing

Club Suite, 1 Bedroom, River View

  • 110 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 1 King Bed, River View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds, River View

Premier Room, 2 Single Beds, River View | Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 2 Single Beds, River View

  • 48 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Ritz-Carlton, Harbin

This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and concierge services. Housekeeping is available on request.
The Ritz-Carlton, Harbin offers 368 air-conditioned accommodations with indoor private hot tubs and a safe. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Harbin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. The spa is open daily.
During your stay at The Ritz-Carlton, Harbin, you'll be close to Harbin Ice and Snow World. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from Harbin Ice and Snow World and 8 minutes from Greenland Northeast Asia International Convention and Exhibition Center
The Ritz-Carlton, Harbin offers its guests a full-service spa and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Ritz-Carlton, Harbin also features concierge services, dry cleaning/laundry services, and a lift. Limited free parking is available on a first-come, first-served basis.

This Art Deco Harbin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Ritz-Carlton, Harbin has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • 57 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to June 30 2026 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Harbin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ritz Carlton Harbin
The Ritz Carlton Harbin
The Ritz-Carlton, Harbin Hotel
The Ritz-Carlton, Harbin HARBIN
The Ritz-Carlton, Harbin Hotel HARBIN

The Ritz-Carlton, Harbin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 1 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yanchao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very top quality hotel and friendly staff, my family’s first choice when traveling in Harbin. The manager and staff did a great job.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff and excellent service, I had a good stay memories with my families here, my top choice in Harbin. My daughter likes here very much!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great hote and services. Definitely stays again and highly recommend.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kim G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve had such a wonderful stay — the staff were warm and helpful throughout, with a couple of them were especially kind and made our time in Harbin even more memorable. The room was clean and the breakfast were so well prepared.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

ZIYU

Liked: Cleanliness, amenities, property conditions & facilities
Room is very big and has everything we need. Hotel staffs are very kind and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
views were spectacular. Tallest building in Harbin with view of Ice and Snow Park, and Sun Island. Concierge had a long down top coat that he loaned me. All the staff was attntive and anxious to help.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jim Hwee Kiat

Liked: Cleanliness, staff & service, amenities
Check in was fast and smooth. Staff was very professional and efficient . Everything was explained clearly and were very proactive in providing all necessary information . Room was fantastic but one flaw was when in the room if you are not on the hotel’s wifi, the phone signal is rather poor so that’s the only thing I would say that needs improvement .
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms and breakfast buffet at the Harbin Ritz are spectacular. A very comfortable place to stay in Harbin and be indulged by attentive, but not cloying, staff. Pricey, but worth it.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

JASPER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Ying

It was amazing stay at The Ritz-Carlton, their service was top level. they clean the room and fill the bottle water couple times per day.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

John Kenrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 5 stars
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Shih-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

American guests best experience in Harbin.

I never thought that Harbin would have this high standard hotel considering people in this area tend to be very casual. Front desk, housekeeping team, even breakfast are all just amazing. They have fresh juice, really fresh ones, and they're healthy and delicious!!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

RUBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best renovated Ritz, price is low compared globally, view of the River is great, not walkable,need taxi all the time.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
good clean
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Guanghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks to The Ritz-Carlton, Harbin Staff

Our family enjoyed 7-day stay at The Ritz-Carlton, Harbin. Front desk manager Andy was super nice, helpful and informative, recommended lots of good restaurants and site-seeing places. Head Chief Emily and Restaurant manager Sunny were very caring, and looked after all our needs; restaurant intern Mary and Javis were working very hard and always with smiles. House keeping Yuanyuan Liang did great job in cleaning our rooms. We appreciate all their care and attention. We would return to The Ritz-Carlton Harbin for our next Harbin visit.
Stayed 7 nights in Jul 2024
Verified

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue and not convenient.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Chenguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and service was excellent, I enjoyed it. Before my departure, I received gifts (one for me and a different one for my daughter) from hotel, my daughter was very happy after opened it. I am considering to bring my family members to stay here again to visit Harbin Ice and Snow World 2024. Thanks again for the great team of The Ritz-Carlton, Harbin.
Verified

6/10 Okay

Meng

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful establishment. But the service just very diffident from other countries ritz Carlton. No eye contact, no say hello. I guess because of the hotel customers are very rude to the employees, so it lowers the employee’s standards. Very rude customers, no one respect waiting lines, no excuse me, no thank you. Smoking at hall way right outside of my room. I actually feel sorry for hotel staff who dealing with those rude customers daily. Terrible.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

JOSE A

Liked: Cleanliness, staff & service, amenities
Gran hotel, habitaciones muy confortables, hablan muy poco inglés como en toda China
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SHINBEE

맛있었어요 친절한 룸서비스 넘 좋습니다
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario todo
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Tabor Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Chermaine

Stayed 1 night in Dec 2025