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Hotel ITC Ciudad de Haro

2.0 star property

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Photo gallery for Hotel ITC Ciudad de Haro

Living area
Seasonal outdoor pool
Daily buffet breakfast (EUR 14 per person)
Exterior
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Carretera Nacional 124, Km 41, Haro, 26200
  • Bodegas Muga
    ‪2 min drive‬
  • Bodega La Rioja Alta
    ‪2 min drive‬
  • Bodegas Ramon Bilbao
    ‪3 min drive‬
  • Logrono (RJL-Agoncillo)
    ‪41 min drive‬

Room options

View all photos for Double or Twin Room

1 bedroom, desk, blackout curtains, free cots/infant beds

Double or Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

1 bedroom, desk, blackout curtains, free cots/infant beds

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, desk, blackout curtains, free cots/infant beds

Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

1 bedroom, desk, blackout curtains, free cots/infant beds

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, blackout curtains, free cots/infant beds

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel ITC Ciudad de Haro

Hotel in Haro with seasonal outdoor pool and 24-hour front desk
Along with a seasonal outdoor pool, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance and a reception hall.
Hotel ITC Ciudad de Haro offers 62 accommodations with a hairdryer and blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Hotel ITC Ciudad de Haro, you'll be within walking distance of Bodega Martínez Lacuesta. Free WiFi in public areas, breakfast (surcharge) and a seasonal outdoor pool are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • 12 minutes on foot from Bodega Martínez Lacuesta and a 2-minute drive from Bodega La Rioja Alta
  • Dogs welcome for a fee
As a guest of Hotel ITC Ciudad de Haro, you'll find a seasonal outdoor pool, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces.

This Haro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day, plus a one-time cleaning fee of EUR 25
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Pet fee: EUR 12 per pet, per day plus a one-off EUR 25 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 24 June and close on 30 September.

Property is also known as

Ciudad De Haro Hotel
Hotel ITC Ciudad de Haro Haro
Hotel ITC Ciudad de Haro Hotel
Hotel ITC Ciudad de Haro Hotel Haro

Hotel ITC Ciudad de Haro Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 4 out of 20 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

MIGUEL ANGEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para alojarte en Haro. No está en el centro pero tiene buenas instalaciones (limpias, aceptable en tema de calidad/limpieza y personal muy atento). La piscina compensa la distancia del hotel del centro aunque muy conveniente para moverse por la zona.
Stayed 2 nights in Jun 2025

2/10 Terrible

Stuart

Travelled with partner
Disliked: Property conditions & facilities
This hotel is not yet ready to receive guests. The people are very nice and did apologise for what happened. They were:, faulty lock on the bedroom door. Air conditioning did not initially work. No substantial food in the evening. No water the following morning, so no toilets except for one on ground floor. The room was clean but no fridge. We expect reimbursement to acknowledge terrible services. The hotel should remember it takes time to get a good reputation but one terrible visit to get a bad reputation.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
First, you must have a car if you plan to stay in Haro. Transportation, including taxis, are extremely limited and difficult to use. This fact is even more so if you stay at Hotel ITC Ciudad de Haro. This hotel is about a 25-minute walk uphill to the downtown area and you must cross a highway, which we were told multiple times is officially illegal. If you do have a car, this hotel is perfectly fine for a few nights, especially if you consider the cost. It is a great value. That said, don't expect a four star hotel. As others have noted, the hotel is old and has some deferred maintenance issues. Likewise, the WiFi is extremely slow so don't expect to stream anything or make WiFi calls. Finally, the staff at the hotel are wonderful. They were always helpful and attentive. Enjoy!
Stayed 4 nights in May 2025

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities

More like the Norman Bates Motel!

There were some positives about our stay here. The receptionist Alba was very friendly, professional and helpful. The bed was clean and comfortable and it was only an hour from Bilbao. However when we arrived we were greeted by a huge pile of dirty sheets outside our room; the room was looking very tired, the sofa was marked and unclean as was the shower curtain. The lights in the lounge area did not work. The breakfast room was a scene of neglect, with most tables left with people’s half eaten breakfast, the food selection was poor and quite unappetising. Worst was that there were no staff at all working in the room. All the dirty plates were left on tables, there were no bowls left for the cereal and the juice had run out.
Stayed 1 night in May 2025

8/10 Good

Ronald

Stayed 1 night in May 2025

10/10 Excellent

Adil

Stayed 1 night in Jul 2025

10/10 Excellent

Nines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour une halte !

Un très bon hôtel pour faire une halte. Propre, confortable avec tous les services nécessaires. L'atout indéniable : la piscine !
Stayed 1 night in Aug 2025

10/10 Excellent

cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel pratique d'accès et propre

Bon séjour, nuit tranquille, nous avions un duplex et il était très spacieux, les enfants étaient dans une chambre avec 2 lits simples et c'était bien correct. La connexion wifi est un peu juste pour des jeunes ado mais bien pour les parents. L'hôtel est propre et on peut y prendre les 3 repas. Le parking gratuit est un plus appréciable.
Stayed 1 night in Aug 2025

2/10 Terrible

Yassine

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Pas d’eau chaude,

Lors de notre arrivée, l’accueil nous informe qu’il n’y as pas d’eau chaude. Nous avons attendu le lendemain mais toujours pas d’eau chaude. C’est vraiment inadmissible, l’hôtel aurait dû prévenir avant notre arrivée afin qu’on trouve une alternative.
Stayed 1 night in Aug 2025

6/10 Okay

Claudine

Liked: Cleanliness, staff & service, room comfort

Convenable

Stayed 1 night in Jul 2025

6/10 Okay

Víctor

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

noelia

Liked: Cleanliness, room comfort

Se puede mejorar

La habitacion un poco antigua, hace falta actualizar el mobiliario y el suelo. Por lo demas habitacion y wc amplio, limpio y camas muy comodas. El personal va como loco pq solo hay 1 persona para atender en barra y en el buffet en los desayunos. Llegamos sabado y no tenian cervezas 🍺 (un fallo siendo Julio y estando en la piscina que es lo que apetece). Las instalaciones en general limpias. La piscina y zona de descanso tambien limpio, aunque hay que arreglar algunas piezas de pasarela que estan rotas y son peligrosas. Las chicas de recepcion muy simpaticas, al igual que las limpiadoras
Stayed 2 nights in Jul 2025

2/10 Terrible

Evaristo

Travelled with family

Mala gestión

Problema con la reserva no se sin con hoteles.como con el hotel de dos habitaciones reservadas solo aparecía una, me consiguen otra me contan las dos y sl día siguiente desoyde irme me cobrabota habitación y a todavía esperando a que me devuelvan el dinero.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jul 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

isabelle

Liked: Cleanliness
Très mécontente du prix pour mon chien
Stayed 1 night in May 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo

Hotel de ruta, hemos parado una noche. Justo para dormir.
Stayed 1 night in May 2025

6/10 Okay

Raquel

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025