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DoubleTree by Hilton Hartford Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Hartford Downtown

In-room safe, desk, laptop workspace, blackout curtains
Lobby
Breakfast, lunch and dinner served
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
315 Trumbull St, Hartford, CT, 06103
  • Place, PeoplesBank Arena
    ‪3 min walk‬
  • Place, Bushnell Park
    ‪6 min walk‬
  • Place, Connecticut Convention Center
    ‪11 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

55-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

55-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Parlor)

Suite (Parlor) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite (Parlor)

  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Hartford Downtown

Pet-friendly hotel connected to the convention centre in Hartford with a restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
DoubleTree by Hilton Hartford Downtown offers 170 accommodations with laptop-compatible safes and a safe. 55-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton Hartford Downtown's walkable location. During your stay, you'll be connected to the convention centre and just a quick walk from PeoplesBank Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from PeoplesBank Arena and Hartford Stage
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hartford Downtown. Parking is available for a fee.

This 4-star Hartford hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to noon.
M and M Bistro – This restaurant serves breakfast, lunch and dinner.
ELEMENT 315 – This lobby lounge only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 12 to 23 for adults and USD 12 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ELEMENT 315
  • M and M Bistro

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Grab bar in shower (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Roll-in shower (155 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12 to 23 for adults and USD 12 to 23 for children
  • Covered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hartford Hilton
Hilton Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hilton Hartford Hotel Hartford
Hilton Hartford Hotel
Hilton Hartford
Doubletree By Hilton Hartford
DoubleTree by Hilton Hartford Downtown Hotel
DoubleTree by Hilton Hartford Downtown Hartford
DoubleTree by Hilton Hartford Downtown Hotel Hartford

DoubleTree by Hilton Hartford Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 408 out of 1004 reviews
Rating 8 - Good. 242 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 105 out of 1004 reviews
Rating 2 - Terrible. 101 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Stayed 1 night in Aug 2025

10/10 Excellent

Ana Catarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2025

4/10 Poor

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The parking garage was a hassle. I requested adjoining rooms with my guest which did not happen. I also requested we all be on the same floor which also was not accommodated.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

2/10 Terrible

Jiaqi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff and hospitality service in this location are horrible. The front desk staff was unwelcoming at all times as if we owed them something. The first room we got assigned to had broken AC. Temperature went from 78 at when we entered to 80 at when we came back from dinner, even though cooling was set to 68. I called to request a technician to look at it. 30min after the front desk said he would send someone, no one showed up. We had to go downstairs ourselves to beg for service. Eventually he swicthed our room, to a king bed room, which was what I paid and reserved for. Remind you initially they gave me a double queen beds room and lied to me that there was not a king available to me. So how come when we had to switch the room, a king room was magically available, huh? 0 star to the hotel and their staff. 1 star is dedicated to their cookies.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Karissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, easy parking down the street
Stayed 1 night in Aug 2025

10/10 Excellent

Sherri

Liked: Cleanliness, property conditions & facilities
It was walking distance to the concert we where going to. Along with I think that all hotels should have parking for their guest. Why should we have to pay for parking when we are already paying to stay at hotel just greedy for money.
Stayed 1 night in Aug 2025

8/10 Good

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was newly updated and very clean. The only issue was the sound. The rooms are not soundproof and you could hear everything going on in hallway. We were woken by room service tapping all the way down the hall. Also, the daily parking seemed a bit high at $20. Street park if you can
Stayed 1 night in Aug 2025

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are quite good. Downstairs food area is limited as things are premade and then heated up. Area is convenient to many other restaurants and the baseball field and hockey arena. Car park is being renovated so bit dusty- but noisy and hard to work out the exits and which way to drive in and out of building. Little strange having apartments using one side of elevators and hotel using the other side. Indoor pool doors were locked so couldn’t access that- not sure why?
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was wonderful, easy quick check in. Clean and very nice, but may not be in the safest of neighborhoods. The parking deck was terrible and veryuch under constructio ln and there seemed to be some sort of girl fight in the park deck as well.
Stayed 1 night in Jul 2025

6/10 Okay

Moses

Disliked: Cleanliness, property conditions & facilities
Pool was closed and I was not informed. The restaurant was not an actual restaurant; the food was premade. Some of the staff was rude. I had 3 rooms, and each one smelled like bug spray or old, wet carpets.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynn

Stayed 1 night in Jul 2025

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its was good experience
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the hotel itself was very nice and enjoyed my stay there. However, the area that it is in felt unsafe with a lot of shady characters walking around. Not the hotel's fault, obviously.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Winfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Parking garage undergoing renovation looked like a war zone. Excessive parking fees.
Very nice room. Comfortable beds
Yikes!
Stayed 1 night in Jul 2025

8/10 Good

Nelson

Stayed 2 nights in Apr 2025

8/10 Good

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Went for a festival and it was perfect walking distance to the park and the cleaning staff was amazing
Stayed 2 nights in Jun 2025