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Centara Hotel Hat Yai

Property class: 4

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Photo gallery for Centara Hotel Hat Yai

Outdoor pool, pool loungers
Lobby sitting area
Couples treatment room(s), body treatments, aromatherapy, Thai massages
Lobby
Building design

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3 Sanehanusorn Road, Hat Yai, Songkhla, 90110
  • Place, Lee Garden Plaza
    ‪5 min walk‬
  • Place, Central Department Store
    ‪5 min walk‬
  • Place, Kim Yong Market
    ‪9 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Premium Deluxe)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Premium Deluxe)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Premium Deluxe)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds (Premium Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Bedroom (Residence, King)

Minibar, in-room safe, desk, blackout curtains

Room, 1 Bedroom (Residence, King)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Studio, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Studio, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Studio, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Studio, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

View from property
Lee Gardens Plaza Hotel Hat Yai
Downtown Hat Yai
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 489 reviews
The price is €44
includes taxes & fees
3 May - 4 May
Lee Gardens Plaza Hotel Hat Yai

About this property

Centara Hotel Hat Yai

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Centara Hotel Hat Yai offers 246 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers and hairdryers.

This Hat Yai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Cense by Spa Cenvaree has 6 treatment rooms, including rooms for couples. Services include Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Centara Hotel Hat Yai. During your stay, you'll be connected to a shopping centre and just a quick walk from Lee Garden Plaza. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Ginger
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, aromatherapy or body treatments at Cense by Spa Cenvaree
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute walk from Odean Shopping Mall and 6 minutes on foot from Lee Garden Plaza
Centara Hotel Hat Yai offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A hot tub, a sauna, and spa services are also featured at the business-friendly Centara Hotel Hat Yai. Limited free parking is available on a first-come, first-served basis.

This 4-star Hat Yai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Ginger – This restaurant specialises in Asian cuisine and serves lunch and dinner.
Saneha Cafe – This restaurant specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 350 for adults and THB 225 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cappuccino Corner
  • Ginger
  • Lobby Lounge
  • Saneha Cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1995
  • Local artist showcase
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Hotel Hat Yai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1177.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 225 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: THB 1177.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Centara Hat Yai
Centara Hat Yai Hotel
Centara Hotel Hat Yai
Hat Yai Centara
Hat Yai Centara Hotel
Hotel Centara
Hotel Centara Hat Yai
Hat Yai Novotel
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai

Centara Hotel Hat Yai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 1000 reviews
Rating 8 - Good. 461 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very convenient located close to restaurants and everything. Kimyong Market is short distance to walk. Breakfast has all types of local foods to consume.
Stayed 2 nights in Jan 2026

10/10 Excellent

Boo Huat, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is tired. Average three star. Stank of damp, water smelt rusty. Breakfast had only instant coffee. Juice was squash. Limited choice. Not worth the money. Hotel felt like what that hotel in North Korea would be like. The one that was built and is empty and weird
Stayed 1 night in Jan 2026

10/10 Excellent

Lee Peng Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The towels are dirty looking.
Stayed 4 nights in Dec 2025

8/10 Good

Seth

Stayed 2 nights in Dec 2025

2/10 Terrible

abdulrahman

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
AVOID! This is by far one of the worst “4 star” hotels I’ve ever stayed at. For starters the hotel is EXTREMELY run down. The hallways give horror movie vibes. The rooms aren’t any better - they don’t look like they have been maintained at all. Old and dated is manageable if clean … the absolute worst part was how disgusting our room was. The washroom was filled with mold in multiple areas. We were laying over here for one night before our trip to Koh Lipe so we thought we could manage until my husband found a bed bug crawling on the pillow. We had to throw out several articles of clothing out of risk of bringing any bed bugs with us. We checked out immediately and ended up staying at the Urban Li down the street (so much cleaner and newer!). While we did not request a refund as we were so thrown off and disgusted, we were not offered one. Instead we were asked if we wanted a different room, which was an absolute no given our experience. Overall the photos of this hotel are extremely misleading and it is unclean. This is nowhere near a 4 star hotel.
Stayed 1 night in Dec 2025

8/10 Good

Poh Yean

Liked: Cleanliness, amenities
Hotel room little bit old
Stayed 2 nights in Nov 2025

10/10 Excellent

Lay Choo,

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, including the breakfast spread
Stayed 3 nights in Sep 2025

10/10 Excellent

Fumin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a very nice experience during our stay at Centara. From the concierge to reception to housekeeping, the service was top notch. Will be back again. Once again Thank you.
Stayed 3 nights in Nov 2025

8/10 Good

Wonjak

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very old and should have been renovated. Other than that, the room and everything were perfect and the location is convenient for many dining options.
Stayed 6 nights in Oct 2025

8/10 Good

JENSMORI

Stayed 1 night in Oct 2025

10/10 Excellent

Ooi

Stayed 2 nights in Oct 2025

10/10 Excellent

Masnor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless, super clean room, friendly and helpful staff. The bed and pillow were the most comfortable to rest. I’m a repeat guests at Centara hotel. Chosen accommodation whenever in Hatyai. Highly recommended place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Savvas

Stayed 1 night in Oct 2025

8/10 Good

BEE LUAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff are friendly & helpful. Very good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to be in when staying in Hat Yai.

Location was excellent. Plenty of shops and within the night market.
Stayed 1 night in Sep 2025

8/10 Good

Sherly

Stayed 6 nights in Jul 2025

10/10 Excellent

Wan Ahmad Zaheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the halal option food offered to muslim guest
Stayed 1 night in Aug 2025

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Is above average.staffs are friendly and helpful.cleanliness is above average.l like the location-easy access to shopping and market.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christain T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is simply the best. Nan, Chumpunuch, Suchada, Preeda were especially the best. But the luggage and elevator staff were excellent as well. As long as the staff is this good, I will always come here.
Stayed 3 nights in Jul 2025

6/10 Okay

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
In my opinion the lack of blockout curtains and the bathroom were below my expectations having believed the star rating and brand. The pool was closed for maintenance during my stay which didn't help with my acessment . Breakfast was ok. Great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

AMIN NUR HAJJAR, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except it was located in the busy district but what we like about this hotel is location and the factor that is accessible to everywhere and most of the drivers know where the hotel is located.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chee Peng, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient location.
Stayed 3 nights in Jul 2025

10/10 Excellent

WAI LEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, nice lobby
Stayed 3 nights in Jun 2025