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Centara Hotel Hat Yai

4.0 star property

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Photo gallery for Centara Hotel Hat Yai

Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains
Lobby sitting area
Terrace/patio
Couples treatment room(s), body treatments, aromatherapy, Thai massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3 Sanehanusorn Road, Hat Yai, Songkhla, 90110
  • Place, Lee Garden Plaza
    ‪5 min walk‬
  • Place, Central Department Store
    ‪5 min walk‬
  • Place, Kim Yong Market
    ‪9 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Premium Deluxe)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Premium Deluxe)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Premium Deluxe)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds (Premium Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Bedroom (Residence, King)

Minibar, in-room safe, desk, blackout curtains

Room, 1 Bedroom (Residence, King)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Studio, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Studio, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Studio, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Studio, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Centara Hotel Hat Yai

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Centara Hotel Hat Yai offers 246 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers and hairdryers.

This Hat Yai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Cense by Spa Cenvaree has 6 treatment rooms, including rooms for couples. Services include Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Centara Hotel Hat Yai. During your stay, you'll be connected to a shopping centre and just a quick walk from Lee Garden Plaza. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Ginger
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, body treatments or Thai massages at Cense by Spa Cenvaree
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 6 minutes by foot from Lee Garden Plaza and a 5-minute drive from Central Hatyai
Centara Hotel Hat Yai offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A hot tub, a sauna, and spa services are also featured at the business-friendly Centara Hotel Hat Yai. Limited free parking is available on a first-come, first-served basis.

This 4-star Hat Yai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Ginger – This restaurant specialises in Asian cuisine and serves lunch and dinner.
Saneha Cafe – This restaurant specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 350 for adults and THB 225 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cappuccino Corner
  • Ginger
  • Lobby Lounge
  • Saneha Cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1995
  • Local artist showcase
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Hotel Hat Yai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1177.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 225 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: THB 1177.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Centara Hat Yai
Centara Hat Yai Hotel
Centara Hotel Hat Yai
Hat Yai Centara
Hat Yai Centara Hotel
Hotel Centara
Hotel Centara Hat Yai
Hat Yai Novotel
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai

Centara Hotel Hat Yai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 460 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
Clean and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Siew Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean though dated. Breakfast has many choices, staffs are polite and helpful. Many shopping area around and night market is just downstairs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
The hotel is very convenient located close to restaurants and everything. Kimyong Market is short distance to walk. Breakfast has all types of local foods to consume.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Young Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Thai breakfast and cleanliness. One minor issue I has was that the power outlet was too far from the bed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Boo Huat

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026
Verified

8/10 Good

Prof Sureswaran

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy Aircon. But great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lay Choo,

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, including the breakfast spread
Stayed 3 nights in Sep 2025
Verified

8/10 Good

BEE LUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff are friendly & helpful. Very good location
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to be in when staying in Hat Yai.

Location was excellent. Plenty of shops and within the night market.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cher Leong

Liked: Cleanliness, amenities
Clean Room, given s Corner Room So i guess thats the reason that the Room is big enough.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Vivy

Great location Great breakfast
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Masnor

Liked: Cleanliness, staff & service, amenities
Spotless, super clean room, friendly and helpful staff. The bed and pillow were the most comfortable to rest. I’m a repeat guests at Centara hotel. Chosen accommodation whenever in Hatyai. Highly recommended place to stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chan

Liked: Amenities
I have a great stay. Staff is helpful and hard working.I use to stay there when Im in hadyai. 1 issue faced during this trip is the water. Very rusty smell when turn on the shower to bath. The basin water also have a lot of clorine. When I wash my face the water went into my eyes. Stinging sensation.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Poh Yean

Liked: Cleanliness, amenities
Hotel room little bit old
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chee Peng

Liked: Cleanliness, amenities, property conditions & facilities
convenient location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Lee Peng Cindy

Liked: Cleanliness, amenities, property conditions & facilities
The towels are dirty looking.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Is above average.staffs are friendly and helpful.cleanliness is above average.l like the location-easy access to shopping and market.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Fumin

Liked: Cleanliness, amenities, property conditions & facilities
Had a very nice experience during our stay at Centara. From the concierge to reception to housekeeping, the service was top notch. Will be back again. Once again Thank you.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Anand

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Superb location and helpful staff - rest oldish hotel and rooms
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Wei Chin Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Cher Leong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized very good location - best of all hotels.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

yan loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent, especially the doorman always ask if you need any help appreciated .
Stayed 2 nights in May 2025
Verified

6/10 Okay

Guanghui

Liked: Staff & service, amenities
Room was moldy, and outdated. AC was not temperature adjustable. Towels were very old.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

EDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family Easy to access for food and street shopping
Stayed 1 night in Feb 2025