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Ockenden Manor Hotel & Spa

4.0 star property

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Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Lobby
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD
  • Place, Ockenden Manor Spa
    ‪2 min walk‬
  • Place, All England Jumping Course at Hickstead
    ‪9 min drive‬
  • Place, Brighton Beach
    ‪28 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪25 min drive‬

Room options

View all photos for Cosy Room

Cosy Room | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Cosy Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Cuckfield)

Room (Cuckfield) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Cuckfield)

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Sussex)

Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Sussex)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Junior Suite (Spa)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Tudor)

Room (Tudor) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Tudor)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Victoria

Victoria | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Victoria

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Merrick)

Suite (Merrick) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Suite (Merrick)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Ockenden Manor Hotel & Spa

Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
Ockenden Manor Hotel & Spa offers 28 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.
Our customers tell us that they can't get enough of the helpful staff at Ockenden Manor Hotel & Spa. During your stay, you're just a quick walk from Ockenden Manor Spa. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with facials, manicures and pedicures or body scrubs at the spa
  • Amenities include meeting rooms, laundry facilities and a terrace
  • On-site recreation includes a gym and a steam room
  • 7 minutes by car from Nymans and 7 minutes from Bolney Estate Winery
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ockenden Manor Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a steam room, and spa services are also featured at the business-friendly Ockenden Manor Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Haywards Heath hotel.

Guests are served a free full breakfast daily from 7:30 AM to 10 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 27 December.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Ockenden Manor Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 201 reviews
Rating 8 - Good. 46 out of 201 reviews
Rating 6 - Okay. 19 out of 201 reviews
Rating 4 - Poor. 5 out of 201 reviews
Rating 2 - Terrible. 1 out of 201 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

tamara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very comfortable room. Enjoyed the spa. Relaxing break.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and good restaurant. Bathroom had basic amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
The friendly staff were a credit to the hotel. The spa was amazing and the food in the restaurant was the best of fine dining
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and in keeping with the calmness of the settings. Great amenities, delicious food, and attentive staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

sarah

Liked: Cleanliness, staff & service, amenities
The staff were so friendly seem to have been there for a very long time of them. It’s always good to see. The food was just incredible… Inspired with good fresh ingredients and absolutely delicious. The waiter was amazingly helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel in a wonderful location. Will definitely visit again soon.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful little spa hotel in a cute village. We loved our room overlooking the garden, and the dinner and breakfast was great. We really enjoyed a 2 hour walk through the countryside one afternoon. The spa facility was also lovely and very peaceful.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room in spa building. Great spa facilities and grounds.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ockendon Manor

Beautiful, cozy hotel tucked away in a little village. Charming country decor, tastefully designed and oozes history. Beautiful grounds with a modern spa, offering treatments, a pool and relaxation.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed a fair few times and always have a lovely time, the hotel is very quaint but well finished, the service is great and the spa is well specced.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Malcolm Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location and the staff are absolutely fantastic
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel with fantastic spa.

Fabulous hotel with fantastic spa. We go when we are flying from Gatwick as 20 minutes from airport
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa at Ockenden Manor is absolutely superb – quiet, friendly, and extremely welcoming. The staff create a wonderfully relaxing atmosphere, making it an ideal place to unwind. The hotel rooms, while a little dated in style, are comfortable and well stocked with all the amenities you could need for a pleasant stay. Overall, a lovely experience with the spa as the true highlight.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel and spa
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Ockenden Manor very relaxing clean friendly relaxed atmosphere.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and friendly atmosphere at the hotel and spa. Delicious food in the restaurant too Thank you Ockenden
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, excellent spa and fantastic food and wine! Couldn’t fault the 2 night trip my wife and I enjoyed and the massage was superb too! The spa facilities are great, very modern and lots to do!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Debra

Food choices limited.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was so good
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome one night stay! Very relaxing !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies in the dining staff were remarkable. Efficient, kind and just lovely. The dining areas were so charming, and our room was absolutely lovely (we stayed in the spa). Highly recommend - as well as the delightful pub just a short walk away!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff & Service,great food.Spa is brilliant.
Stayed 1 night in Jul 2022