NH Collection Heidelberg

4.5 star property

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Photo gallery for NH Collection Heidelberg

Lobby
1 bedroom, premium bedding, minibar, in-room safe
Front of property
Lobby
Daily buffet breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Bergheimer Str. 91, Heidelberg, BW, 69115
  • University of Heidelberg New Campus
    ‪18 min walk‬
  • Heidelberg Castle
    ‪4 min drive‬
  • Marktplatz
    ‪4 min drive‬
  • Mannheim (MHG)
    ‪12 min drive‬

Room options

Superior Room, Terrace

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Extra Bed 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Room

9.4 out of 10
Exceptional
(39 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Family Room

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room (3 Adults + 1 Child)

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Superior Room (Historical Wing)

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Room (2 adults + 2 children)

10.0 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed

Premium Room (Extra Bed 2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Extra Bed 3 Adults)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Premium Room (Extra Bed 3 Adults)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About this property

NH Collection Heidelberg

Luxury hotel with fitness centre and sauna
This smoke-free hotel features a fitness centre, a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
NH Collection Heidelberg offers 168 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NH Collection Heidelberg . During your stay, you're just a quick walk from Körperwelten Museum. Enjoy features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Heidelberg Castle and 6 minutes from Marktplatz
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
NH Collection Heidelberg offers its guests a sauna and a fitness centre. You can enjoy a drink at the bar/lounge. A business centre and 16 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 355 square feet (33 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection Heidelberg . An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Covered parking on site (EUR 26 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 19.90 to 24.90 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 16 meeting rooms
  • 355 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.90 to 24.90 per person
  • Airport shuttle fee: EUR 32 per person (one-way)
  • Airport shuttle fee per child: EUR 32 (one-way)
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel NH Heidelberg
Heidelberg Nh Hotel
NH Heidelberg
NH Collection Heidelberg
Nh Collection Heidelberg Hotel
NH Collection Heidelberg Hotel
NH Collection Heidelberg Heidelberg
NH Collection Heidelberg Hotel Heidelberg

NH Collection Heidelberg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 299 out of 398 reviews
Rating 8 - Good. 77 out of 398 reviews
Rating 6 - Okay. 14 out of 398 reviews
Rating 4 - Poor. 6 out of 398 reviews
Rating 2 - Terrible. 2 out of 398 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern, spacious :)

Loved it! Perfectly located near the train station but walkable to everything else. Clean, modern, spacious. Perfect 1st stop our trip from Alabama to Europe!
Stayed 2 nights in May 2025

8/10 Good

Melina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and very comfortable we had a wonderful stay. The only negative was that the free WiFi didn’t work in the hotel and they tried to upcharge you to pay for premium WiFi.
Stayed 2 nights in May 2025

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful modern hotel just 15 minute walk to the centre. Staff was very kind and helpful. Underground hotel parking was a bonus. The breakfast was delicious with many items to choose from the buffet and or from the menu which was included with the breakfast. The air conditioning in the room was very good. Highly recommend this hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great facilities and close to train station. Very pleasant and helpful staff and a fantastic breakfast! Really liked the option to not have room cleaned etc and receive a free drink!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

E B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the Main Shopping Street.
Stayed 3 nights in May 2025

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in all respects

Enjoyable visit to a lovely city. This is a great hotel, very comfortable and well located. Babou in the bar gave us great friendly service.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah, santa barbara

Travelled with partner
Liked: Amenities
The breakfast was amazing! Good location.
Stayed 4 nights in May 2025

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was the beds were a little stiff. Other than that, great place to stay :)
Stayed 1 night in Apr 2025

10/10 Excellent

Boon Tiong Sunny, Singapore

Travelled with partner
Liked: Amenities, property conditions & facilities
Friendly staff and nice and quiet location. Italian restaurant on the property is very popular!
Stayed 1 night in Apr 2025

10/10 Excellent

Jacquline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an awesome hotel! We loved everything about it. Your room was spacious and well appointed. The staff was polite and helpful. We would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, a little bit far from old town by foot
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Staff courteous and helpful, good environment, this is a real 4 star hotel. Would definitely recommend for staying.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing start to finish!
Stayed 2 nights in Mar 2025

8/10 Good

Abdo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Shiu Fung Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

ASHLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a handicap room with combo shower/restroom area which wasn't the best for two persons to share the space. TV remote worked inadvertently and room AC control didn't seem operable. We ended up sleeping with the window open for air flow. Main draw for this property was the on site parking.
Stayed 1 night in Feb 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15-20 min walk from downtown Heidelberg. Lovely property. Accomodations were comfortable, clean, and quiet. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Steffanie, ROCHESTER HLS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable stay, clean, quiet big room, modern bath, good service
Stayed 3 nights in Feb 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good experience. The only thing lacking was a restaurant in the hotel. The bar had a very limited menu. They are connected with the Italian restaurant next door which was average.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent, Utica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Christmas Markets on a road trip through Germany. It was a great modern location with easy parking and helpful staff. Would stay here again if ever in the area.
Stayed 3 nights in Dec 2024