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Tsuruya Kisshotei

3.0 star property

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Photo gallery for Tsuruya Kisshotei

Room type not specified Guest room with open-air bath, Smoking | View from room
Hot springs
Minibar, in-room safe, desk, free WiFi
Japanese Style Room (Annex), Smoking | Living area | Flat-screen TV
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1125-4 Naramoto, Kamo-gun, Higashiizu, Sizuoka, 413-0302
  • Place, Hokkawa Hot Spring
    ‪2 min walk‬
  • Place, Izu Mountain Dogrun
    ‪17 min walk‬
  • Place, Atagawa Onsen
    ‪3 min drive‬

Room options

View all photos for Standard Japanese Style Room with Private Bathroom, Smoking

Minibar, in-room safe, desk, free WiFi

Standard Japanese Style Room with Private Bathroom, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Standard Japanese Style Room with Shared Bathroom, Smoking

Minibar, in-room safe, desk, free WiFi

Standard Japanese Style Room with Shared Bathroom, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Japanese Style Room, Smoking

Deluxe Japanese Style Room, Smoking | Minibar, in-room safe, desk, free WiFi

Deluxe Japanese Style Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room, Smoking

Minibar, in-room safe, desk, free WiFi

Japanese Western Style Room, Smoking

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room (Annex), Smoking

Japanese Style Room (Annex), Smoking | Minibar, in-room safe, desk, free WiFi

Japanese Style Room (Annex), Smoking

  • Partial ocean view
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Room with Open-air Bath, Smoking

Room with Open-air Bath, Smoking | Minibar, in-room safe, desk, free WiFi

Room with Open-air Bath, Smoking

  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Room type not specified Guest room with open-air bath, Smoking

Room type not specified Guest room with open-air bath, Smoking | Minibar, in-room safe, desk, free WiFi

Room type not specified Guest room with open-air bath, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

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About this property

Tsuruya Kisshotei

This ryokan features a restaurant, a 24-hour front desk and free newspapers. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a garden and a front desk safe.
Tsuruya Kisshotei offers 49 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Higashiizu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
Our customers tell us that they enjoy the helpful staff at Tsuruya Kisshotei. During your stay, you're just a quick walk from Hokkawa Hot Spring. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and a terrace
  • 9 minutes on foot from Hokkawa Hot Spring and a 2-minute drive from Atagawa Onsen
  • Free local-area shuttle service
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Tsuruya Kisshotei also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Higashiizu ryokan.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:30 AM.
Tsuruya Kisshotei has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Kaiseki meal

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1953
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees of up to JPY 6600 may apply to children ages 0-2 for set breakfast and dinner per day when sharing existing bedding with an adult. Meals must be requested prior to 10 AM.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Tsuruya Kisshotei Inn Higashiizu
Tsuruya Kisshotei Inn
Tsuruya Kisshotei Higashiizu
Tsuruya Kisshotei Ryokan
Tsuruya Kisshotei Higashiizu
Tsuruya Kisshotei Ryokan Higashiizu

Tsuruya Kisshotei Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 117 reviews
Rating 8 - Good. 31 out of 117 reviews
Rating 6 - Okay. 5 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very great place to stay! Very nice view from the room window, love the food they offer, very enjoyed
Verified

10/10 Excellent

Kwong chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the charm of this hotel

Everything was great at this hotel.. amazing staff that is friendly and makes customers feel welcome.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

HOI MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ONE OF THE BEST ONSEN HOTEL I HAVE EVER STAYED IN!
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

I-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is remarkable and excellent. We have a room with private onsen and the room can view the ocean from window. It includes one dinner and one breakfast and the food is awesome and fresh. We will recommend this place.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

spencer

Nice
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Den Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s Gd
Stayed 2 nights in May 2024
Verified

10/10 Excellent

seiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Tsuruya Kisshotei. Our main interests were onsen (hot spring) and dinner; they were both wonderful, actually much better than we expected. The hotel is located in a quiet seaside community slightly tucked away from the main road. We could see and hear the ocean from our spacious room! The building is not new but maintained very well and clean. All the staff were so polite and helpful. We would highly recommend this place.
Verified

10/10 Excellent

Shasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very thoughtful throughout our stay shown through all the little things and additions that the hotel offered. Highly recommend the room wirh private onsen overlooking the ocean!! Meals are delicious and the staff at the restaurant deserves special praise for their warm service. Only thing is dinner time was a bit too late for our usual schedule. But the staffs made the whole experience beautiful. Most likely will come back next year :)
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族風呂（ジャグジー）のお湯の出が非常に悪かった。
Stayed 1 night in Apr 2024
Verified

8/10 Good

uno

スタッフのかた、ご丁寧な対応でした。 料理も美味しかったです
Stayed 1 night in Apr 2024
Verified

8/10 Good

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタオルがお風呂に備え付けされているのが良かったです
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Chia Ming

下出還會入住有露天風呂設備的房間。
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
食事もスタッフの対応もとても良かったです
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

kishita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
つるやさんには今回4回目で初めて金曜日土曜日と連泊させて頂きました…連泊特典が色々あってビックリしました。冷蔵庫に水とお茶モルツビールまでサービスでした…翌日もまたビールとか補充されてました。後ランチボックスまで土曜とチェックアウトした日にもランチボックス頂きました…母と弟と3人でしたが大変気に入ってます…また母は吉祥スパにも行きましたが大変素晴らしいサービスを受けてきたと言ってます…また次回熱川行くならつるや吉祥亭に泊まりたいです…ランチボックス持って追いかけてきてくださったフロントスタッフさんありがとうございました。
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service
Environment and hot spring is beautiful and execellent, staff is nice and helpful. Just there is nothing around the hotel for site seeing or visit. But overall it was a very good experience
Stayed 1 night in Sep 2023
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
建物は古いですが、きちんと掃除されています。宿の人はみな親切で心地よく過ごすことができました。またサービスも良いです。
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エレベーターが無い点以外悪いところは何もなくて素晴らしかった。おもてなしは最高で大満足でした。また行きたいです。
Stayed 1 night in Aug 2023
Verified

8/10 Good

kazuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海辺の素敵な旅館でした。お風呂がとにかく熱くて、びっくりしました
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Pui Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果食物上豐富一點會好啲
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

露天風呂付きの部屋

部屋の露天風呂から挑む、蒼い海、宵の漆黒と波の音、そして真っ赤な日ノ出、最高です。堪能しました。お値段通りでサービスも全て良く、お夕飯がもう少し贅沢であれば、百点満点だったのですが。鮑の踊り焼を期待していただけに。少し残念でした。
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Jihong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々の対応が良かった。
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

海目の前で良い旅館です

いかにもの立地の旅館でとても良かった。接客も大変良く気持ちの良い対応でした。部屋は離れでしたが広く風情があります。駐車場は敷地内ですが、車を詰め込む感じでちょっと窮屈でしたが、ところてんや白玉の無料サービスも良かったです。
Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今回の部屋は一階で、水圧が弱くて残念でした。浴場も同じく水圧が弱かった。
早起きして、日の出を見ました。
Stayed 1 night in Apr 2022