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Mermaid Beach Hotel

3.5 star property

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Photo gallery for Mermaid Beach Hotel

View from property
View from property
Front of property
Shower, rainfall showerhead, free toiletries, hair dryer
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Main Street, Hillsborough, Carriacou and Petite Martinique, 12345
  • Place, Carriacou Museum
    ‪10 min walk‬
  • Place, Tyrell Bay Beach
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, City View

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Beach View

Superior Room, 1 Queen Bed, Beach View | View from room

Superior Room, 1 Queen Bed, Beach View

  • Beach view
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mermaid Beach Hotel

This smoke-free hotel features a restaurant, a bar/lounge and concierge services. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, tour/ticket assistance and a garden are on-site.
Mermaid Beach Hotel offers 22 air-conditioned accommodations with a safe and free toiletries. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Hillsborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mermaid Beach Hotel, you're just a quick walk from Carriacou Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine and a beachfront location while dining at Callaloo at the Mermaid
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes on foot from Carriacou Museum and a 3-minute drive from Sandy Island
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mermaid Beach Hotel. You'll have access to the health club at a partner property. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3.5-star Hillsborough hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Callaloo at the Mermaid – This beachfront restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaloo at the Mermaid

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - 3:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mermaid Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 27.5 per night.
  • Cots (infant beds) are available for USD 20.6 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.6 per night
  • Rollaway bed fee: USD 27.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mermaid Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mermaid Beach Hotel Hillsborough
Mermaid Beach Hillsborough
Mermaid Beach Hotel Hotel
Mermaid Beach Hotel Hillsborough
Mermaid Beach Hotel Hotel Hillsborough

Mermaid Beach Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 44 out of 102 reviews
Rating 8 - Good. 44 out of 102 reviews
Rating 6 - Okay. 7 out of 102 reviews
Rating 4 - Poor. 4 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

oceanside hotel, easy walk

Great location easy to walk, small island , hotel renovated recently very neat, scrubbed clean. We found the town is quiet at night, inexpensive easy bus system, island is worth staying to snorkel, watch boats, fish, dive, good beach or enjoy quiet Caribbean lifestyle. Enjoyed the ferry ride over the volcanic vent (Kicking Jenny) and beautiful bird life. I would recommend a day excursion to see island and get historical perspective.
Verified

4/10 Poor

Rebekah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed at the Mermaid Beach Hotel over the Christmas period. Jude our host was wonderful and I cannot speak more highly of her. However, we were very disappointed with the property itself. We booked this hotel as it was advertised that it included a beachside restaurant and bar. However, this was not the case and the hotel restaurant and bar was shut the entirety of our stay (except for when they opened for a private corporate Christmas party that went until 2am). Carriacou completely shuts down over Christmas for 4 days so we had limited access to food. It would have been nice for the owners to contact us so that we could have made alternate arrangements over the holiday period. We also advised the hotel through Expedia that we would be arriving for a late check in, however we never heard back from the hotel and then found out the property had been taken off expedia for future bookings. When we arrived late at night the hotel was completly shut up, and we had to make alternate accomodation arrangements which was an additional out of pocket expense. Jude was amazing and has been with the hotel for years, however the owners need to take more care when booking guests into their property.
Stayed 9 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to stay in Hillsborough, the oceanfront room was large and comfortable and the gorgeous beach below was a delight. The staff were friendly and helpful. I definitely recommend the Carriacou breakfast!
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Locksley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome weekend

Great
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and assistant manager were excellent! They were willing to help with anything and everything! I loved everything about that place: staff, services, location, and breakfast!
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First floor wss great with views over the beach and sea. Staff were first class especially Michelle
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Richard

Liked: Cleanliness, check-in, communication, location, listing accuracy

Carnival

Overall a pleasant stay, good breakfast which was included in the price, staff were pleasant, particularly when they became familiar with u. A bit noisy at night /early hours of the morning g, but it was carnival weekend. This was very interesting.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Cate F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice beach location

Our ocean front room was very comfortable and the very thoughtful housekeeping staff found our wet clothes on the line and secured them with pins to keep in place. Location was great right on the beautiful beach and within town for easy walking to shops and restaurants. Found a fun rum shop just down the beach and had a great pizza.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz tolle Lage direkt am Sandstrand, nur wenige Gehminuten ins Ortszentrum. Sehr schönes, großes und gepflegtes Zimmer.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Diane

Liked: Staff & service, amenities, property conditions & facilities
Location, clean, friendly and efficient staff. Great breakfast choices
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Der stand vor der Unterkunft sollte von Zeit zu Zeit gereinigt werden
Stayed 6 nights in Jan 2020
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean and comfortable place right on the beach. Staff are helpful and friendly.
Stayed 4 nights in Jan 2020
Verified

4/10 Poor

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Birthday Dream Blues.

On yr advice i contacted hotel direct to ask for a special request. It was my birthday and my dream was a 1st floor room overlooking the beach. I wanted to sleep with open curtains to see stars and sea on my birthday. Despite agreeing request by email 30 December when i arrived over 2 weeks later i found my promised room had been given to someone else days earlier. Hotel tried to blame hotels.com till i showed them their email. We asked for Manager. No response. No explanation. Why werent we warned before? No note. No card. Not so much as a biscuit. Nothing. My longed for Birthday dream? They did not care. Expensive hotel but dont believe them. Cowards, liars or both?
Stayed 1 night in Jan 2020
Verified

8/10 Good

MaryAnne

Liked: Staff & service, property conditions & facilities
Very nice staff. Beautiful beach front location. Restaurant food ok
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view. Complimentary breakfast was delicious.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

HowardC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean, modern, great AC, had the lamb is curry which was excellent. Would stay here again next time
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and service would come back again good breakfast
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel. Properly located next to the port and main street. The friendliest staff. Always ready to help you. Modern rooms. All amenities. Beach view. I highly recomend this place to anyone visiting Carriacou.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Tidy up the beach and add some music in the callaloo and it’ll be perfect. We loved the hotel and Carriacou.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that the beach is literally at the steps of the back entrance! This is the ultimate convenience. Let me also add that the beach is quite beautiful and the shoreline is clean.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room, comfy bed and wonderful views of the ocean. All staff were very friendly and it felt like home. Meals in the restaurant were very tasty, but depending on how busy they were, sometimes there was a bit of a wait. WiFi was good in most areas but unfortunately not in our room.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay, staff are extremely accommodating and helpful and lovely friendly people. Would recommend and stay again without a dount
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Maria

When we booked the property at Grenada we did not realize that it is 40 minutes away from the airport and we had to ride a boat to get there. that is why everyone in Grenada does not know the beach, We paid for it but never went and can not cancel it. We lost all the money and booked another hotel. I searched Grenada and that was one of the first ones that showed up. I learned my lesson thought Grenada was only 1 big island. There should be something in the blurb that would say so so other people do not make the same mistake.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to beach was important.The staff was very helpful not only in assisting with transport but also locating tourism sites.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views very clean. Mr baptiste the bartender was very kind,helpful and ensure we knew the way around,he smiled at every encounter.
Stayed 3 nights in Jul 2019