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SCP Hilo Hotel

3.5 star property

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Photo gallery for SCP Hilo Hotel

Kayaking
Exterior
Lobby sitting area
Garden
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
126 Banyan Way, Hilo, HI, 96720
  • Port of Hilo
    ‪15 min walk‬
  • Coconut Island Park
    ‪17 min walk‬
  • University of Hawaii at Hilo
    ‪4 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Double Beds

8.4 out of 10
Very good
(75 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Poolside

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Poolside

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Poolside

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Bay View

Room, 2 Double Beds, Balcony, Bay View | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Balcony, Bay View

8.4 out of 10
Very good
(18 reviews)
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside

Room, 1 King Bed, Poolside | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Peaceful 2 Double Beds Room

1 bedroom, desk, laptop workspace, blackout curtains

Peaceful 2 Double Beds Room

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Peaceful King Room

Peaceful King Room | 1 bedroom, desk, laptop workspace, blackout curtains

Peaceful King Room

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Poolside

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Poolside

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SCP Hilo Hotel

Salt air and outdoor pool, near Liliuokalani Park and Gardens
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a picnic area.
SCP Hilo Hotel offers 135 accommodations with designer toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SCP Hilo Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Hawaiian cuisine while dining at Coconut Grill
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the pool
  • Within a 15-minute walk of Liliuokalani Park and Gardens and Coconut Island Park
  • Dogs welcome for a fee (restrictions apply)
SCP Hilo Hotel offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. Business amenities include a meeting room and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. The eco-certified SCP Hilo Hotel also features a library, a garden, and a picnic area. A complete renovation of SCP Hilo Hotel was completed in April 2021.

This 3.5-star Hilo hotel is smoke free.

Coconut Grill – This restaurant specialises in Hawaiian cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coconut Grill

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Renovated entire property - April 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access
  • Pool access
  • Self-parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-134-175-3344-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Seaside Hotel Hilo
SCP Hilo Hotel Hilo
SCP Hilo Hotel Hotel
SCP Hilo Hotel Hotel Hilo

SCP Hilo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer L.

Liked: Cleanliness, amenities, property conditions & facilities
Anyways amazing! Get a massage too. I get massages weekly and he is hands down the best!!!
Stayed 2 nights in May 2025

8/10 Good

Andre

Stayed 1 night in May 2025

8/10 Good

Brian

Stayed 7 nights in May 2025

10/10 Excellent

Nafis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot behind hotel, nice pool. Good hotel
Stayed 1 night in May 2025

8/10 Good

Scott, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is decent and location is good.
Stayed 1 night in May 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Beach and walking Gardens
Stayed 4 nights in May 2025

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel enjoys a privileged location, and the exceptional kindness and meticulous attention to detail shown by Chris and Philip greatly enhance the overall experience
Stayed 3 nights in May 2025

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Le

Stayed 3 nights in May 2025

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, easy parking
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Dipti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rude staff, dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort

Try somewhere else

The 70's called and they want their hotel back. The facility was well out of date with an A/C unit incapable of doing the job. Shower head was at about chest level and there were stains and poor repairs done to ceiling and walls.
Stayed 1 night in May 2025

6/10 Okay

Margaret

Liked: Cleanliness, amenities
Disliked: Staff & service
I was impressed by the remodeling done to the property from being owned by a different establishment in the past that wasnt known to be that great either. But SCP is definitely more than a step up from what it was in the past before being remodeled & rebranded. Lobby and front area looked clean, inviting, not too touristy but modern and down to earth at the same time. The room was right kn front of the koi pond and was very clean,quiet and relaxing. A good place to book if your looking for something laid back but not lacking professional hospitality uou look for in any hotel. M y only complaint is the staff. I didnt run jnto trouble with any of the staff untkl going back into my room after i had dinner out with a friend at about midnight and after 10pm the back and side entry ways are locked so the only way in is through the front lobby which is very open and lit. As I was entering with my guest,a woman behind the check in counter was someone i recognized as being an aquaintance of an old ex (yes Hilo is a small enougb town lol) but i had no odea she was employed at SCP. I wasnt worried, afraid or upset about who it was but as I walked in she glared at me and right there as she was on yhe clock, fully on a shift at the front desk at SCP, she makes a threat and calls me a degrading name while encouraging me to fight back. Althougn i somply ignored the public hostility and continued walking to my room, I was still shocked,disappointed and EMBARRASSED & that scared my frie
Stayed 1 night in Apr 2025

4/10 Poor

Michael, Schindellegi

Disliked: Cleanliness, staff & service, property conditions & facilities
The quality of a 60 year old motel, which has not seen any reservation and even kept the original bedding….☹️
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Stayed 2 nights in Apr 2025

8/10 Good

Aliikaika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated and rebranded. Would like to see further renovation to help minimize the surrounding noise. Staff is great and also quickly responded after calling in a noise complaint for a another guest near by arguing.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Aloha Spirit…

Centrally located across of Hilo Bay and less than 10 minutes from the airport so that was convenient. The property is older yet you can see the many upgrades and updates they have done however, there are a lot of stairs to climb with no elevator options. Hallways are also narrow and you can feel the floors are not leveled evenly. Overall the customer service was beyond excellent and you can feel the Aloha spirit of the staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan

Stayed 1 night in Apr 2025

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. Very helpful with questions and information.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best property ive been to in a long time. Staff was excellent. Property clean and minimal. Priced fairly. Close to all the restaurants. Get bay veiw.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay in the whole world. I love the location, the great people who work there, the SCP philosophy, and the whole vibe.
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert, colorado springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025