8/10 Hyvä
Ann, Manchester-by-the-Sea
19.8.2025
Hyvää: Siisteys ja henkilökunta ja palvelu
Liked general character of staff, kind and friendly. However, I felt it was generally fairly green. Your concierge Jeff was superlative, however, there was no one manning that post for the abundance of my stay. I had some recommendations, but there should have been some lists of preferred restaurants, how to get around, bike/car rentals, galleries, etc, not just commercial guidebooks which are paid advertising.
I’d rate the food options mediocre, and substandard presentation. I could go into depth but suffice it to say “institutional.”
Activities were definitely geared to family not singles guests, Kathy was charming and engaging. A good ambassador as was Charlie and Helene.
I was surprised and disappointed in your shops- lacking essentials or exciting personal or gift items. Not robust in the least.
I got locked out of my room because the inside lock bar accidentally threw itself. Gabriel was friendly, and helpful as was the security person.
My room was clean, comfortable and adequately furnished. The first room was overlooking the roof which because the property wasn’t full, I was not happy being assigned such an awful view. I suggest you put some sort of planting - real or fake to ameliorate the ugliness of that side of building.
All in all it was pleasant, safe and clean.
Ann
Yöpyi 4 yötä elokuussa 2025
