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Comfort Hotel Hiroshima Otemachi

3.0 star property

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Lobby
Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi
A library with wooden bookshelves, reading tables, and chairs.
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Place, Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Place, Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪94 min drive‬

Room options

View all photos for Budget Twin Room With Breakfast

A hotel room with two beds, a TV, a desk with a phone, and a microwave.

Budget Twin Room With Breakfast

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Budget Queen Bedroom With Breakfast

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Budget Queen Bedroom With Breakfast

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room With Breakfast

A hotel room with two beds, a desk with a TV, a small table, and a chair.

Standard Twin Room With Breakfast

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout curtains, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

8.0 out of 10
Very good
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout curtains, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(51 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi

Standard Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Comfort Hotel Hiroshima Otemachi

This smoke-free hotel features self parking, dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station and express check-in are on-site.
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Comfort Hotel Hiroshima Otemachi. During your stay, you're just a quick walk from Kyu Japan Bank. Free WiFi in public areas, dry cleaning service and self-parking (surcharge) are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a computer
  • Guests have great things to say about the helpful staff and the breakfast
  • 15 minutes by foot from Hiroshima Museum of Art and a 3-minute drive from Hiroshima Green Arena
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Comfort Hotel Hiroshima Otemachi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Hiroshima hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,300 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 932 reviews
Rating 8 - Good. 348 out of 932 reviews
Rating 6 - Okay. 127 out of 932 reviews
Rating 4 - Poor. 24 out of 932 reviews
Rating 2 - Terrible. 8 out of 932 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are helpful, the breakfast is tasty and reasonably priced and the location is fantastic. A great place to stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the main attractions are within 20-30 minutes by foot.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

HL

Liked: Cleanliness, staff & service, amenities
Good breakfast, clean room and good location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Long Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast buffet. It had a good variety of Japanese and western food to choose from.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were brilliant hotel was spotless, breakfast was fine but at the time we used it, it was overly busy
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient location!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, breakfast was filling with a variety of choice. Staff were really helpful and very professional.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walkable to all the major attractions and solid value
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy walking to the peace park and 3 convenient stores within a block
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness
The position of the hotel was fabulous, small rooms but clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Located right down town within a 15 minute walking distance of a-bomb dome. Nice clean rooms and breakfast buffet in the morning.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean friendly staff 10 min walk to peace museum at end with gates of peace. Close to train stops as well. Easy to get around.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and complimentary breakfast. Bed and pillows were very uncomfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, friendly helpful staff and near to the Peace Park.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, friendly staff. Central location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jenesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place to stay. Breakfast was great very convenient to transportation
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent, clean room, staff are friendly and close to all attractions. I would stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria Iuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note that this is a budget stay. Considering that the rooms are small but clean having all the needed basics. Breakfast was good and enough variety.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

NIVEDITA

Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located within a great area with multiple convenience stores to grab food and snacks. There is laundry onsite and a great chill space/library that also serves as the dining area where a free breakfast is served. The hotel is a 2min walk from the street car that leaves from Hiroshima station
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ken

The morning breakfast was a nice start to the morning and the hotel was close to the memorial site.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always helpful; building well maintained; location is walkable to tourist spots and shopping; breakfast always had healthy options with varieties.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JAIHO

Liked: Cleanliness, staff & service
Good location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. Great hotel with a decent and delicious breakfast. The staff was very friendly and helpful.
Stayed 2 nights in Nov 2025