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JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

A modern indoor pool with clear glass walls, wooden paneling on one side, and a seating area with chairs.
A modern hotel with a prominent signage, multiple floors, and a well-lit entrance.
A hotel room with two beds, a sofa, a desk, and a TV.
A spacious lobby with a modern design, featuring a curved wooden ceiling, a seating area with sofas, and a reception desk.
An indoor swimming pool with a wooden wall and a tiled floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-6, Matsubara-cho, Minami-ku, Hiroshima, Hiroshima, 732-0822
  • Place, Shukkeien
    ‪12 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪15 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪4 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪94 min drive‬

Room options

View all photos for Standard Double Room For 1 Guest Non-smoking

A hotel room with a bed, a wooden desk, a TV, and a window with curtains.

Standard Double Room For 1 Guest Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for King Bedroom For Single Use Non-smoking

A hotel room with a bed, a desk, a chair, a nightstand, and a wall with a textured pattern.

King Bedroom For Single Use Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room B Non-smoking

A hotel room with a bed, a wooden desk, a small shelf, and a control panel.

Single Room B Non-smoking

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room B, 1 Double Bed, Non Smoking (Single Use)

A hotel room with a large bed, a wooden desk, a built-in safe, and a window with curtains.

Single Room B, 1 Double Bed, Non Smoking (Single Use)

9.4 out of 10
Exceptional
(36 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, wooden headboard, a small table, and a TV.

Double Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk, and a TV.

Deluxe Twin Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room A, 1 Double Bed, Non Smoking (Single Use)

A hotel room with a bed, a desk, a chair, and a window with curtains.

Single Room A, 1 Double Bed, Non Smoking (Single Use)

8.8 out of 10
Excellent
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room A, 1 Double Bed, Non Smoking (For 2 People)

A hotel room with a bed, a desk, a chair, and a window with curtains.

Single Room A, 1 Double Bed, Non Smoking (For 2 People)

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room B, 1 Double Bed, Non Smoking (For 2 People)

A hotel room with a large bed, a wooden desk, a built-in safe, and a window with curtains.

Single Room B, 1 Double Bed, Non Smoking (For 2 People)

8.8 out of 10
Excellent
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (For 3 People)

A hotel room with two beds, a sofa, a desk, and a TV.

Deluxe Twin Room, Non Smoking (For 3 People)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Room, Non Smoking (For 2 People)

A hotel room with a large bed, a desk, and a chair.

King Room, Non Smoking (For 2 People)

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

This hotel features a microwave in a common area, dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine.
JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI offers 246 accommodations with a safe and complimentary slippers. Beds feature down duvets. LCD televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Hiroshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI. During your stay, you're just a quick walk from Hiroshima Toshogu. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include locker space, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Mazda Zoom-Zoom Stadium and a few minutes from Hiroshima Green Arena
As a guest of JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI also features express check-out, a lift, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Hiroshima hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: JPY 990 for adults and JPY 990 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 990 for adults and from JPY 990 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Viainn Hiroshima Shinkansenguchi

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 847 reviews
Rating 8 - Good. 252 out of 847 reviews
Rating 6 - Okay. 54 out of 847 reviews
Rating 4 - Poor. 18 out of 847 reviews
Rating 2 - Terrible. 11 out of 847 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a great location. Everything was clean, attentive staff, comfortable bed.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Nice clean rooms, friendly staff and perfect location to the JR station
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 1 night in Apr 2026
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and had basic needs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

NORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff , next to the shin station .very convenient for our trip since coming from Osaka early morning we just drop off our luggage to be able to do the Hiroshima tour for the day that start at 940am.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were very small, but that was fine. Breakfast situation was limited, but the upstairs onsens were nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

June Yoke Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near train station. Free amenities in the lobby, including drip coffee satchels, facial mask, satchels of cleanser, face wash, toner and moisturizer. Public bath is accessible by room card key and has lockers.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, amenities
Staff was exceptional, clean facility, excellent location!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under 5 min walk from the train station, with no need to cross any major highway. Staff was very accomodating. Able to leave our luggage at the facility and go to Miyajima as we were there around 11 am. Friendly helpful staff. Clean room. Momoji no Yu was a good experience.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosario

Everything was perfect ! Nice bed , excellent hot shower . Excellent attention. A+
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and quiet. The staff was professional and patient. I appreciated being able to leave my bags before checking in/ after checking out.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bette

Liked: Cleanliness
Location is very convenient
Stayed 1 night in Nov 2025
Verified

8/10 Good

M Y

Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cuong Van

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay in Hiroshima. VIAINN is only 5 minutes from Hiroshima station. The rooms are clean & the staff very courteous & helpful. Hiroshima is a major station so all the shop’s & restaurants are there for travellers convenience.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and check was a breeze. Great location…5 minute walk from north end of Hiroshima station.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yasuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean and comfortable guest room, the relaxing large public bath, the convenient location, and the cozy in-house wear were all excellent.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for those who arrive by train.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

tamaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath was amazing!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hiroshima station and convenient
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Fathul Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location from the main train station.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Check-in was a breeze.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Nice environment, room, spa and restaurant
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Blanker

good choice for hiroshima travel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located next to station. Liked the public hot bath. The room has a smart tv. The room we booked was very spacious.
Stayed 2 nights in Jan 2026