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Empress Hotel HoChiMinh City

3.5 star property

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Photo gallery for Empress Hotel HoChiMinh City

Lobby
Breakfast served
Standard Room | Minibar, in-room safe, desk, free WiFi
A multi-story hotel with a prominent entrance, a flag, and a sign reading 'EMPRESS HOTEL SAIGON.'
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
136 Bui Thi Xuan Street, District 1, Ho Chi Minh City
  • Place, Pham Ngu Lao Street
    ‪3 min walk‬
  • Place, Bui Vien Walking Street
    ‪8 min walk‬
  • Place, Ben Thanh Market
    ‪15 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room

A hotel room with a bed, a nightstand, a bedside table, a wardrobe, and a window.

Luxury Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a desk, a television, and a minibar.

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Queen Suite

Minibar, in-room safe, desk, free WiFi

Junior Queen Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, bedside tables, a desk, and a wardrobe.

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Room Non smoking

A hotel room with a large bed, bedside tables, a wardrobe, and a glass door leading to a bathroom.

Club Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Bathroom | Free toiletries, hair dryer, slippers, towels

Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Room

Premier Room | Minibar, in-room safe, desk, free WiFi

Premier Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Empress Hotel HoChiMinh City

Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Empress Hotel HoChiMinh City offers 60 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Empress Hotel HoChiMinh City, you're just a quick walk from Bui Vien Walking Street. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Bui Vien Walking Street and Pham Ngu Lao Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Empress Hotel HoChiMinh City also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Ho Chi Minh City hotel is smoke free.

Empress Hotel HoChiMinh City has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empress Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Empress Hotel HoChiMinh City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Empress HoChiMinh City
Empress Hotel HoChiMinh City
Empress Hotel Ho Chi Minh City
Empress Hotel HoChiMinh City Ho Chi Minh City
Empress HoChiMinh City Ho Chi Minh City
Empress Hochiminh City
Empress Hotel HoChiMinh City Hotel
Empress Hotel HoChiMinh City Ho Chi Minh City
Empress Hotel HoChiMinh City Hotel Ho Chi Minh City

Empress Hotel HoChiMinh City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 141 reviews
Rating 8 - Good. 57 out of 141 reviews
Rating 6 - Okay. 27 out of 141 reviews
Rating 4 - Poor. 11 out of 141 reviews
Rating 2 - Terrible. 13 out of 141 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and professional, the hotel is very nice and clean
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible cleanliness. I checked into my first room which had 3 cockroaches on the floor and the AC wasn’t working. I was moved to the room next door, and this room also had dead cockroaches, but the AC worked. I checked out early due to this and the staff refused a refund.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
From Daisy the receptionist 2 the hotel manager and all staff at the Empress were kind. helpful and very accommodating. We will go back again
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage. Viele Sehenswürdigkeiten fußläufig in 15 bis 30 min zu erreichen. Zentral aber in einer ruhigeren Seitenstraße gelegen.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for buissness and vacation alike.

room is a bit small as mentioned but well arranged. Shower is great. Good service from the desk staff with helping to reccomand places, providing a city map helping book a taxi and etc...
Stayed 1 night in Mar 2019
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, good location

Nice and quiet but still within walking distance to all the night life. Staff are all lovely - we liked the hotel so much we extended our stay twice. Only one complaint - the WiFi is slow and unreliable.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Kinlong

Liked: Staff & service, property conditions & facilities
床單枕頭比較舊
Stayed 3 nights in Dec 2018
Verified

2/10 Terrible

bruce

Liked: Cleanliness
Disliked: Property conditions & facilities
got lied to about changing dates and was forced to pay after I paid Expedia. Expedia told me every thing was taken care of and after I arrived I found I was lied to by Expedia..
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

ＪＭＸ

Liked: Staff & service

２４時間空港送迎の記載があるが、実際はなかった。

ホテルの紹介欄に「２４時間空港送迎」記載されていたので、それを見て予約しましたが、出発前にメールで予約すると「一杯で席がない。」との事でタクシーを使いました。帰路の送迎についてはフロントでお願いしたが「送迎はないのでタクシーで行ってください。」と言われてタクシーで空港へ行きました。スタッフの対応などは良かったのです。
Stayed 2 nights in May 2018
Verified

8/10 Good

Steiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel in optimaler Lage

Wir übernachten immer im Empress Hotel. Man kann die meisten Sehenswürdigkeiten zu Fuß erreichen.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel

My stay at the Empress Hotel was really good. The staff were so kind, friendly and helpful. They were informative of where to find places and made my stay very relaxing. My bedroom and ensuite were lovely and had everything I could possibly need. The breakfast room was bright and welcoming and the meal was perfect. On my last day there was a huge downpour and I got extremely wet on my way back for my luggage, Although I had checked out at noon, the staff let me use a small cloakroom to change out of my very wet clothes before leaving for the airport and my flight home to New Zealand. I can thoroughly recommend the Empress Hotel and will certainly be staying there again when I return to Vietnam in the New Year.
Stayed 5 nights in Sep 2017
Verified

2/10 Terrible

Kim

Disliked: Staff & service, property conditions & facilities, room comfort

Never stay at this hotel again

This place is way overpriced for their services and room type. U can get much better place for your money. The staff seems never happy. Why would u be this industry when u can never smile in front of your guest. We r paying them money not like asking for a free stay. And they absolutely not helpful. The breakfast choices are limited. And if u ever give them any negatives comments, they will not happy. I was giving my honest opinion about my check in experience and I got questions by the front desk the next morning as I was walking out. Not with the possitive attitude, more like questioning why I gave them a bad review. Absolute horrible. I will not recommend this place for my family and friends . I should of read other ppl reviews before I booked, no wonder this place looks dead all the time.
Stayed 4 nights in Jun 2017
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깔끔하고 좋은 호텔

직원은 친절하고, 영어도 잘 통하고 급한 환전도 되고 여행자거리랑 1km정도 떨어져서 밤에 시끄럽지도 않고, 주변에 마트도 있어요. 단점은 객실 내 물이 비쌈..
Verified

8/10 Good

ash

Liked: Staff & service
Disliked: Cleanliness, room comfort
Staffs are all very friendly , try to help in any means to provide comfort stay .
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old bad hotel

Poor customer services, poor room services, lift not functioning properly. Got to pay 1 million vnd as deposit. I book a room for 2 persons but was told it was meant for 1 person; thus I had to pay extra 150,000 vnd for 2nd person per day; 3 days stay cost me extra 450,000 vnd....absurd ! Will not book this hotel again.
Verified

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of the hotel room was good.
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay at this hotel.

The hotel rips people off. When you bring a guest to stay with you, they insist on charging more money.
Verified

4/10 Poor

WAL

Disliked: Staff & service, property conditions & facilities

Gone down hill

Used to be a cheap and cheerful place close to town in District 1. Now it is neither. Dining is pitiful. Room comfortable. Always used to provide free breakfast, but not any more.
Verified

6/10 Okay

khanh n.

Liked: Cleanliness, staff & service, room comfort

Visite my family

Good location, every year when i go to vietnam i always book this hotel, good services and nice
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice room!

We stayed only one night but we really enjoyed it. The room is clean & nice. The staff was good & helpful. However, the breakfast was so so.
Verified

6/10 Okay

CSENG BOSS

저렴한 가격

저렴한 가격이지만 아침식사는 조금 더 관리가 필요합니다
Verified

6/10 Okay

一人旅

ニャチャンへ移動前に一泊

中心地では無いので、周辺にこれと言ったものは無いが、客室は値段なりで、寝るだけなら充分。チェックイン時に朝食の案内やWIFIパスワードなどの説明は無かった。
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

다시는 가고싶지않은 호텔

직원이 너무 불친절하네요 직원을 바꾸지 않으면 빨리 문닫아야할거 같네요 위치도 시내와 너무 멀어서 불편하고 택시가 요금을 올리기위해 빙빙돌기 좋아요 조심하세요 아침식사는 빵두조각에 햄과 소세지뿐 여기가무슨 별3개인지 이해가 안됨
Verified

2/10 Terrible

Eva Endel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

spørgsmål

Jeg nåede aldrig at tjekke ind på dette hotel, da de i receptionen bad om en kopi af mit visa kort. Da jeg bad om en forklaring hvorfor, forstod jeg ikke på receptionistens engelsk hvad årsagen var. Under alle omstændigheder nægtede jeg at lade dem kopiere mit kort og kunne således ikke tjekke ind på hotellet.Jeg har ikke oplevet det på nogle andre hoteller jeg har boet på.