Norfolk Mansion Luxury Serviced Apartment

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Balcony
Lobby
Penthouse | Living room | 32-inch LCD TV with satellite channels, TV
Front of property – evening/night
Outdoor pool, pool loungers
Luxury
5.0 star property
9.4

Exceptional

Luxury family-friendly hotel near Dong Khoi Street

Located close to Vincom Center Shopping Mall and Ho Chi Minh City Opera House, Norfolk Mansion Luxury Serviced Apartment provides a corner/local shop, a playground and a hair salon. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
17-19-21 Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000
  • Place, Dong Khoi Street
    ‪5 min walk‬
  • Place, Vincom Center Shopping Mall
    ‪5 min walk‬
  • Place, Saigon Central Post Office
    ‪7 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪13 min drive‬

Room options

Studio, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Premier Apartment, 2 Bedrooms

9.8 out of 10
Exceptional
(13 reviews)
  • 109 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Executive Room, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 130 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Bed

Penthouse

  • 250 sq m
  • 4 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Bed

Signature Room, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Norfolk Mansion Luxury Serviced Apartment

This hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre.
Norfolk Mansion Luxury Serviced Apartment offers 126 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Norfolk Mansion Luxury Serviced Apartment. During your stay, you're just a quick walk from Vincom Center Shopping Mall. You'll find features such as free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Terrazzo Cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from Vincom Center Shopping Mall and 15 minutes on foot from Ben Thanh Market
  • Airport shuttle service available for a fee
Norfolk Mansion Luxury Serviced Apartment offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. A business centre and a meeting room are available.

WiFi is free in public spaces. A library, an arcade/games room, and concierge services are also featured at the luxury Norfolk Mansion Luxury Serviced Apartment. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Terrazzo Cafe – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (VND 280,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 300,300 for adults and VND 150,150 for children
  • 2 restaurants

Restaurants on site

  • Shang Palace
  • Terrazzo Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 15 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1250000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300300 for adults and from VND 150150 for children
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self-parking fee: VND 280000.00 per day
  • Rollaway bed fee: VND 1250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Norfolk Mansion Luxury Serviced Apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0300629889
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Norfolk Mansion Luxury Serviced Apartment Aparthotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Serviced Ho C
Norfolk Mansion Serviced
Norfolk Mansion Luxury Serviced Apartment Hotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Luxury Serviced Apartment Hotel Ho Chi Minh City

Norfolk Mansion Luxury Serviced Apartment Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 323 out of 437 reviews
Rating 8 - Good. 86 out of 437 reviews
Rating 6 - Okay. 11 out of 437 reviews
Rating 4 - Poor. 9 out of 437 reviews
Rating 2 - Terrible. 8 out of 437 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Stayed 3 nights in Jan 2026

10/10 Excellent

Mariafe, Markham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huy and Ttrong were very good. Amazing staff amazing property. Very clean and spacious. Love the balcony. Very comfortable. Kitchen is fully equipped. The temperature of the property and the rooms are bang on. We really appreciate it
Stayed 3 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 5 nights in Jan 2026

10/10 Excellent

Cuong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and location
Stayed 5 nights in Dec 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pros - super clean, phenomenal service, great breakfast buffet, next to shopping mall Cons - area outside is not so pretty, decor in the room needs some pizzaz
Stayed 4 nights in Dec 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Room is clean, staff attentive and friendly. Very welcoming.
Stayed 5 nights in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Loved the apartment. Location was good too. Disappointed that the pool was too cold to swim in and my 14 yo son was not allowed to use the gym, even with my accompaniment.
Stayed 4 nights in Dec 2025

10/10 Excellent

david, Farnborough

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around the city. facilities were good, staff were super friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
The staff and room was fantastic and made our stay in HCMC very enjoyable. The location was central to everything and extremely convenient.
Stayed 9 nights in Dec 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very spacious! Check in and room service cleaning was excellent! Had a washer in the apartment and the dryer is down the hallway less than 10 feet, balcony was nice. Kitchen was great if you have a family and you want to heat up extra food. If you’re from the US and you’re used to big hotel rooms, I would highly recommend Norfork. It’s close to all the attractions within walking distance. No need to take a grab. If you do need a ride to the airport or anywhere else, I would highly recommend the Grab app. I strongly recommend Norfolk! It’s a bit pricey for Vietnam. but for the room size, laundry ability and location it’s worth the money! Location is extremely safe.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kevin, Seattle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and clean. Air conditioning worked well and the staff were extremely helpful. We would highly recommend staying here in HCMC!
Stayed 4 nights in Dec 2025

10/10 Excellent

Akihiko

Stayed 4 nights in Dec 2025

10/10 Excellent

Uyen Jenny Pham-San

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the hotel was exceptional. The service was great. The staff is always trying to help. The breakfast was delicious. We would definitely come back and stay here the next time we’re in Ho Chi Minh City.
Stayed 9 nights in Dec 2025

8/10 Good

CHEE CHOONG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean, front desk and door man was very helpful and polite
Stayed 5 nights in Dec 2025

10/10 Excellent

HONG KWON, New York

Stayed 2 nights in Dec 2025

10/10 Excellent

Suonphatheros

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was great, the staff were beyond helpful with our stay. Location is right next to Japan town. Would definitely stay there again.
Stayed 6 nights in Nov 2025

10/10 Excellent

ming

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast sucks
Stayed 3 nights in Nov 2025

8/10 Good

CHRISTINE, Praha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old facility, but clean. Nice services. Ok breakfast. Convenient location
Stayed 1 night in Nov 2025

10/10 Excellent

Mervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean, spacious rooms. Excellent, friendly staff. Great stay!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Angelo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with everything, loved the service and how polite the staff are.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur

Stayed 4 nights in Nov 2025

10/10 Excellent

Nikki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great and thoughtful service during our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brendan William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good and centrally situated
Stayed 5 nights in Aug 2025

10/10 Excellent

Rinske

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service by the staff... went out of their way to help us get through crowds and parades with luggage during road closures and parades. Great views from 2 of the three bedrooms, balconies everywhere... laundry machine came in handy and washing dried in half a day outside. Plenty of mineral water and a big swimming pool... restaurant too quiet for us but looked well organised. Thank you to all the staff!
Stayed 2 nights in Apr 2025