4/10 Poor
Beverley
Travelled with family
5 Jun 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Possibly one of the worse 'hotels' I have had the disspleasure of staying at in my 50+ years of travelling. The standard of the upkeep of the hotel is well below expectations. It is 60's dated. The 'room' I was allocated was 28 on the second floor. Hardly a room for 2 people, it was clostrophobic, cramped and nothing like the stand I suspect it was a attic cupboard that had been converted into a small room. n reality should never have. Very small and dark. The shower/toilet was Example, the seating in the restaurant is in a sorry state, the seats are leather, badly ripped and damaged, this can happen, it they have been in this state for over four years, unacceptable. The hotel has four stars. How it retains the rating is a mystery. The hotel has had investment over the years, but sadly not enough. The owners, J W Lees are aware of the issues but choose not to invest enough to keep the hotel in decent condition. The food was poor, breakfast was worse ( usually the best food of the day) Fresh fruit had run out, asked for it to be replenished, no fruit available! Ordered eggs Benedict, eggs were hard boiled, pancakes were inedible. Got to say the saving grace is the staff, they really care, but my fear is, without investment the may cease to care so much. So come on J W Lees, get you hand in you corporate pockets and sort this out. The hotel is in an enviable position, overlooking Trearddur Bay, so people will always book to stay here, is that why there is a lack of investment?
Beverley
Stayed 2 nights in May 2025
