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Aparthotel

Castle at Ala Moana Hotel

Property class: 4

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Photo gallery for Castle at Ala Moana Hotel

A balcony with a glass table and chairs, overlooking a cityscape with modern buildings.
A hotel room with a kitchenette, a bed, a seating area, and a view of the city.
A high-rise hotel with a modern design, featuring a prominent entrance and a pedestrian overpass.
A hotel entrance with a sign directing to Skybridge to Ala Moana Hotel.
A hotel pool area with a clear blue pool, lounge chairs, and a lifeguard stand.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
410 Atkinson Dr, Honolulu, HI, 96814
  • Place, Ala Moana Center
    ‪1 min walk‬
  • Place, Hawaii Convention Center
    ‪5 min walk‬
  • Place, Ala Moana Beach Park
    ‪10 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, Mountain View

A hotel room with two beds, a desk, and a view of the city.

Room, Mountain View

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Partial Ocean View

A hotel room with a large bed, a view of the city through the balcony, a desk with a lamp, and a chair.

Room, Partial Ocean View

  • Partial ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Castle at Ala Moana Hotel

This aparthotel features an outdoor pool, a fitness centre and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk and ATM/banking services are on-site. Each apartment features a kitchenette with a microwave, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a coffee/tea maker, a hairdryer and a safe.
Castle at Ala Moana Hotel offers 10 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 4-star aparthotel has kitchenettes with microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
With your stay at Castle at Ala Moana Hotel, you're connected to a shopping centre and just a quick walk from Ala Moana Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym. This upmarket aparthotel has 10 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a microwave
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift and an ATM
  • On-site recreation includes a gym
  • Steps from Ala Moana Center and 4 minutes on foot from Hawaii Convention Center
Castle at Ala Moana Hotel offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Castle at Ala Moana Hotel also features an ATM and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Honolulu aparthotel.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Limited on-site self parking

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Safe

Location highlights

  • Connected to a shopping centre
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Management fee: USD 59.36 per accommodation, per stay
  • Resort fee: USD 35.61 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 39 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number GE-051-886-0800-02, 230380020936, TA-051-886-0800-02, 230380020861, TA-028-083-4048-01, GE-028-083-4048-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ala Moana Hotel by Castle
Castle At Ala Moana Honolulu
CASTLE at Ala Moana Hotel Honolulu
CASTLE at Ala Moana Hotel Aparthotel
CASTLE at Ala Moana Hotel Aparthotel Honolulu

Castle at Ala Moana Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 6 out of 27 reviews
Rating 2 - Terrible. 9 out of 27 reviews

6.6/10

Cleanliness

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Mihiana

Liked: Cleanliness, room comfort, communication

Excellent Hotel

It was absolutely amazing. Thank you so much, we’ll come again
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
The valet parking gentlemen were so Amazing!!
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second time at this hotel and it didnt disappoint.we stayed in a room that was privately managed this time. A little misunderstanding with toiletries but it all worked out.
Stayed 8 nights in Mar 2024
Verified review

8/10 Good

Stacy

Liked: Cleanliness, property conditions & facilities, communication
I liked the convenience
Stayed 7 nights in May 2024
Verified review

4/10 Poor

Vu

Disliked: Amenities, property conditions & facilities, communication
They refused to offer room cleaning, and the parking fees were ridiculous. Shouldn’t a hotel provide parking?
Stayed 4 nights in Aug 2023
Verified review

4/10 Poor

NICHOLAS

Liked: Cleanliness, room comfort
Disliked: Communication

Hidden Fees.

Hidden Fees apply. Parking available for $35/day. Resort fee applies at $25/day. These hidden fees were not announced until check-in. If known during prepaid booking, would have chosen higher quality hotel for same final price.
Stayed 7 nights in Oct 2023
Verified review

2/10 Terrible

Jose

The ac wasn’t working the safe wasn’t working the closet wasn’t working there was hair everywhere the floor was dirty I will never stay here again
Stayed 3 nights in Sep 2023
Verified review

4/10 Poor

Lynn

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stayed here for location convenience, room was old and in need of thorough cleaning and minor upgrades. No extra toilet paper, no Kleenex. Hotel amenities fees a rip off for those of us who won’t use the gym, pool and sauna.
Stayed 5 nights in May 2024
Verified review

2/10 Terrible

Jackie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not recommend. I was freezing the first day because ac would not stop running could not get a hold of anybody until a day before our flight then the toilet started leaking just a horrible experience I will not be booking again property owner is unreliable and did not communicate at all Completely dissatisfied & owner will not even issue a partial refund. Never again
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Arthur

Liked: Cleanliness, room comfort, communication

Nice stay

This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
Stayed 11 nights in Jan 2024
Verified review

6/10 Okay

Verified traveller

Disliked: Communication

Improve communication

My two sisters & I were there for my brothers surprise birthday party. Unbeknownst to me Castle was a 3rd party vacation rental for privately owned units. It was very confusing & difficult to get specific detailed answers from castles with different customer service employees answering off shore or locally. And I was not able to speak to a live customer service rep from Hotels.com. Your Lower price bait is an unfair quote. I would suggest that Hotels. com let the public know that Castles is a 3rd party vendor as your price is just a lower cost catch bait.
Stayed 5 nights in Aug 2024
Verified review

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, communication
When booking a hotel I expected a hotel. 24 hours upon on arrival I was sent an email explaining that this was a privately owned unit and there would be no house keeping. We had to wash our own towels which is very annoying when on a beach vacation and using towels daily in the sand. Pool was freezing cold we did not go in. Homeless people living in tents half a block down the road. The room had mold and you could definitely tell it’s age. The worst part was that I felt lied to about it being a hotel but with none of the services of a hotel. We had to clean our own room and wash our own towels. At one point we are going to call the front desk with a question and realize that the phone had no telephone cord! It was sitting on the table but unusable.
Stayed 7 nights in Dec 2023
Verified review

4/10 Poor

SHIGERU

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
・お風呂の電球が切れかけていた ・洗面台の電球が切れていた その他は概ね良い施設です アラモアナ周辺で行動する方には良いです
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

mae

夜でも近隣からホテルへの帰り道などが安全だった
Stayed 6 nights in Jul 2024
Verified review

2/10 Terrible

AKIO

Disliked: Room comfort, communication
タオルセットが少ない為6日間同じものを使用して いたので衛生的に良くなかった。 コーヒーがインスタントしか置いて無かったので 毎朝コーヒーが飲むことが出来なく何度もハワイに 来ているがこんな旅行は初めてでした（２度とこの 施設は使用したくない）
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

VIET

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jul 2024
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in May 2024
Verified review

4/10 Poor

david

Liked: Communication
Disliked: Cleanliness, room comfort
Stayed 6 nights in Mar 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication
Stayed 5 nights in Feb 2024
Verified review

2/10 Terrible

Sharifabonu

Disliked: Cleanliness
Stayed 7 nights in Jan 2024
Verified review

2/10 Terrible

Hiroko

Stayed 5 nights in Dec 2023
Verified review

4/10 Poor

Brandi

Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Mayumi

Disliked: Cleanliness, communication
Stayed 8 nights in Nov 2023
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Nov 2023