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Ala Moana Hotel by LSI Resorts

3.0 star property

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Photo gallery for Ala Moana Hotel by LSI Resorts

Front of property
1 bedroom, desk, blackout curtains, iron/ironing board
Lobby
Terrace/patio
Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
410 Atkinson Drive, Honolulu, HI, 96814
  • Ala Moana Center
    ‪5 min walk‬
  • Waikiki Beach Walk
    ‪3 min drive‬
  • Waikiki Beach
    ‪4 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room (Waikiki Tower Run of House)

1 bedroom, desk, blackout curtains, iron/ironing board

Superior Room (Waikiki Tower Run of House)

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Kona Tower Run of House)

Standard Room, 1 Queen Bed (Kona Tower Run of House) | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed (Kona Tower Run of House)

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Ocean View (Waikiki Tower)

Superior Room, Ocean View (Waikiki Tower) | Beach | Beach nearby

Superior Room, Ocean View (Waikiki Tower)

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, pool loungers

Ala Moana Hotel by Mantra

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (3274)
The price is €268
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Ala Moana Hotel by Mantra

About this property

Ala Moana Hotel by LSI Resorts

Hotel with a full-service spa, a short walk to Ala Moana Center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Ala Moana Hotel by LSI Resorts offers 18 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dada Salon and Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
During your stay at Ala Moana Hotel by LSI Resorts, you're just a quick walk from Ala Moana Center. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Thai massages, facials or manicures and pedicures at Dada Salon and Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Ala Moana Center and 5 minutes on foot from Hawaii Convention Center
Ala Moana Hotel by LSI Resorts offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 14000 square feet (1260 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Ala Moana Hotel by LSI Resorts. Parking is available for a fee. A complete renovation of Ala Moana Hotel by LSI Resorts was completed in September 2020.

This 3-star Honolulu hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.
Dada Cafe – This bistro serves breakfast, lunch and dinner.
Signature Steakhouse – Overlooking the ocean, this steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Plantation Cafe – This café only serves breakfast. Open daily.
Starbucks – On-site coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34.50 per day)
  • Valet parking on site (USD 45 per day)

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dada Cafe
  • Plantation Cafe
  • Signature Steakhouse
  • Starbucks

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 14,000 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • Renovated entire property - September 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out fee: USD 90

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Units booked under LSI Resorts At Ala Moana are privately managed hotel units at Ala Moana. Please contact LSI Resorts directly for any questions or issues before, during and after your stay.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Self-parking fee: USD 34.50 per day
  • Valet parking fee: USD 45 per day
  • Late check-out fee: USD 90
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 128-176-9472
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ala Moana Luxury Suites International
Ala Moana Luxury Suites International Honolulu
Ala Moana Luxury Suites International Hotel
Ala Moana Luxury Suites International Hotel Honolulu
Luxury International Suites
Luxury Suites Ala Moana
Luxury Suites International
Ala Moana Hotel LSI Resorts Honolulu
Ala Moana Hotel LSI Resorts
Ala Moana LSI Resorts Honolulu
Ala Moana LSI Resorts
Ala Moana by Luxury Suites International
Ala Moana by LSI Resorts
Ala Moana By Lsi Resorts
Ala Moana Hotel by LSI Resorts Hotel
Ala Moana Hotel by LSI Resorts Honolulu
Ala Moana Hotel by LSI Resorts Hotel Honolulu

Ala Moana Hotel by LSI Resorts Reviews

Reviews

6.2
Rating 10 - Excellent. 159 out of 936 reviews
Rating 8 - Good. 254 out of 936 reviews
Rating 6 - Okay. 203 out of 936 reviews
Rating 4 - Poor. 156 out of 936 reviews
Rating 2 - Terrible. 164 out of 936 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to buying the needed supplies
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!! No issues throughout our stay.
Stayed 3 nights in Feb 2025

2/10 Terrible

Niki

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The host has their cleaner only just finish what they called cleaning 2 min after we arrived at the room we had to wait outside in the hallway to only get in and find hair on the towels I made a complaint about this and then I decided to check the sheets and they also had black hair on them bed was so uncomfortable we woke up with sore neck and back everyday it was horrible I made another complaint about the sheets and they accused us of laying in the bed when we literally just got there dying to have a shower and had to wait for the cleaner to go downstairs wash the towels and sheets again because they didn’t have a spare set of towels or sheets to give us this was such a bad way to start a vaycay I had to go to target and buy my own towels just so we can have showers after a 10 hour flight I asked for a one night refund on our stay which I think was reasonable and I’m yet to hear back from them still I called them that many times and no one would get back to me it’s ridiculous will never book through LSI resorts again I’ll stick to booking directly through the hotel with better services and cleanliness
Stayed 7 nights in Feb 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They reel you into thinking you are staying in a 4star hotel. In reality you stay in anasty attached property. No one to call for help.
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service

You Need to Improve Your Services to Ala Moana

Stayed 4 nights in Feb 2025

2/10 Terrible

Meme

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leaking water and broken door hinge

Our stay had made it pretty bad experience for us to visit Hawaii. We got a private room and was not aware it is a private Airbnb separately from the hotel at Ala Moana Hitel. Our room had leaking water all over the front door from the fridge, along with a broken door hinge we couldn’t open or closed the main door. I went to get a new room but we could not, the hotel reception send us to these RSI private owner, we did not have any choice. We went back to the room, they came and fixed the door but did not even look at the fridge. We cleaned up the floor ourself, we think it’s the fridge from thawing out. The next day we ran out of toilet papers, they did not leave extra toilet paper for our 6 days stay. I’ve never booked a place where toilet paper is not provided. I again called RSI people and they said they charge $50 for service fee on top of towels fees and toilet paper is $1.50 each roll, I called hotels.com and ask if we can get a new room but nothing was done except a $250 credit to my account. We stay our 6nights. We will never book with these private owner, terrible!! Both me and my husband called and ask for management but nothing was escalated and not ever a phone call back. Our room is 2015 with Ala Moana Hotel, don’t book this room at this hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Everett

Stayed 3 nights in Feb 2025

6/10 Okay

Justice

Stayed 2 nights in Feb 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book thru LSI

This tired room needed a fresh coat of paint and a rug shampoo. The shower curtain was dirty and not properly hung. The toilet paper holder was halfway off the wall and the paper kept falling off. The bathroom door didn't stay shut. There was one tiny tube of bath gel for three people for 8 days. There was no liner for the ice bucket and not even a matched set of glasses (except for two useless champagne flutes). There weren't all that many plugs available for cell phones, etc., and the plug on the table lamp didn't take a charge. We had problems with the tub, which didn't drain one night (we had to bail it out with the garbage can in order to take showers) and the toilet got plugged another night. The phone number provided by LSI wasn't answered, not even the emergency option #3. Luckily, the Ala Moana hotel manager supplied another number that did get answered, but that person was in Las Vegas. Tho friendly, she wasn't able to do anything to help us after hours. There is not 24/7 service for LSI. A plumber did arrive unannounced the following day to fix the tub, and a very unfriendly person (definitely not a plumber) came with a plunger to clear the toilet the following morning. We didn't know when/or if anyone would show up. Not my idea of customer service. The beds were comfy, and the view from the lanai was nice, but hard to screw those things up. Too bad, since this is such a great location. We've been to this hotel many times.
Stayed 8 nights in Jan 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining facilities on site are fantastic. The rate I paid for my stay was very reasonable. The hotel was nice interior . Great location. The room was clean but very average. A bit more soundproofing would be good as I could here everything in the hall and on the streets.
Stayed 6 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property in as of itself is Great!! All the staff and amenities were great. The problem I had with this reservation was the room I was in. I did not realize (my mistake) that the "by LSI" part was a privately owned room within the hotel complex. I had previously stayed at the Ala Moana Hotel and loved it. I jumped at the chance to stay here again at a much better rate. The problem was with the room I was assigned at check-in. When I entered the room there was a distinctive "musty or moldy" smell, some of the lights didn't work and I couldn't plug in my phone charger in the power outlets. The plug kept falling out or didn't work. I tried opening the window to air it out but the smell didn't go away. After about 30 mins I started getting a headache. I went down to the front desk asking to change rooms and they I needed to contact LSI, which is in Las Vegas. After several calls I was very fortunate to switch rooms. Had I not been able to I would have lost out my monies since I prepaid for the lower rate. I wont do that again!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service

Good for the price

Our stay was good, the room had most everything we needed and was a great location! The cleanliness in the bathroom was a bit of a concern but overall a really great spot for the value!
Stayed 6 nights in Jan 2025

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Lyubov

Stayed 8 nights in Nov 2024

8/10 Good

Garabet

Stayed 5 nights in Dec 2024

2/10 Terrible

Martha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LSI @ Ala Moana hotel is horrible

Do not ever reserve LSI @ Ala Moana hotel. This is not a review of Ala Moana hotel. But of the rip off company LSI that rents privately owned condos w/i the hotel. I prepaid for a superior room that was supposed to have 1 queen bed or 2 double beds. There was 1 double bed. Ut was 100 sqft smaller than advertised, it had a handicapped accible bethroom that had 2 open drain inthe floor, which would become very wet after we showeted. There was no bathmat, no luggage rack, moldy coffee machine, 1 tiiny bar of soap, no table in the room, no housekeeping for 3 days, AND no way to complain. I paid $300/nite for this dump..no way was this a superior room. I spent 30 minutes with hotels.com trying to fix it, tgry said nothing could be done. DO NOT BOOK WITH LSI, YOU WILL BE RIPPED OFF WITH NO HUMAN TO TALK TO
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the roomand location. The convenience of being near the mall and eateries. The parking lot was not full, was easy to find a good spot to park. Service was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Allan Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable property well-maintained very friendly staff. I would highly recommend dada on the third floor. Good food delicious chef Cyrus Goo is awesome!!!
Stayed 8 nights in Oct 2024

10/10 Excellent

Gladwell

Liked: Cleanliness, property conditions & facilities
Room is clean and well kept
Stayed 5 nights in Oct 2024

6/10 Okay

David

Business traveller
Disliked: Cleanliness
Stayed 6 nights in Oct 2024

4/10 Poor

Vincent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Jackson T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ala Moana Hotel

Awesome place to be!
Stayed 2 nights in Sep 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

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