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Ala Moana Hotel by LSI Resorts

3.0 star property

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Photo gallery for Ala Moana Hotel by LSI Resorts

Front of property
Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Breakfast, lunch and dinner served
Junior Suite, Ocean View | Terrace/patio
View from property

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Spa
  • Laundry
  • Gym

Explore the area

View in a map
410 Atkinson Drive, Honolulu, HI, 96814
  • Place, Ala Moana Center
    ‪5 min walk‬
  • Place, Hawaii Convention Center
    ‪5 min walk‬
  • Place, Waikiki Beach
    ‪4 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Kona Tower Run of House)

Standard Room, 1 Queen Bed (Kona Tower Run of House) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed (Kona Tower Run of House)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Waikiki Tower Run of House)

Superior Room (Waikiki Tower Run of House) | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room (Waikiki Tower Run of House)

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Room, Ocean View (Waikiki Tower)

View from room

Superior Room, Ocean View (Waikiki Tower)

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, pool loungers
Ala Moana Hotel by Mantra
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 3,279 reviews
The price is €204
includes taxes & fees
23 Nov - 24 Nov
Ala Moana Hotel by Mantra

About this property

Ala Moana Hotel by LSI Resorts

Hotel with a full-service spa, 5-minute walk to Ala Moana Center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Ala Moana Hotel by LSI Resorts offers 18 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dada Salon and Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
During your stay at Ala Moana Hotel by LSI Resorts, you're just a quick walk from Ala Moana Center. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments or Swedish massages at Dada Salon and Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Ala Moana Center and 5 minutes on foot from Hawaii Convention Center
Ala Moana Hotel by LSI Resorts offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 14000 square feet (1260 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Ala Moana Hotel by LSI Resorts. Parking is available for a fee. A complete renovation of Ala Moana Hotel by LSI Resorts was completed in September 2020.

This 3-star Honolulu hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.
Dada Cafe – This bistro serves breakfast, lunch and dinner.
Signature Steakhouse – Overlooking the ocean, this steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Plantation Cafe – This café only serves breakfast. Open daily.
Starbucks – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34.50 per day)
  • Valet parking on site (USD 45 per day)

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dada Cafe
  • Plantation Cafe
  • Signature Steakhouse
  • Starbucks

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 14,000 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • Renovated entire property - September 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out fee: USD 90

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Units booked under LSI Resorts At Ala Moana are privately managed hotel units at Ala Moana. Please contact LSI Resorts directly for any questions or issues before, during and after your stay.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Self-parking fee: USD 34.50 per day
  • Valet parking fee: USD 45 per day
  • Late check-out fee: USD 90
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 128-176-9472
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 230380020000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ala Moana Luxury Suites International
Ala Moana Luxury Suites International Honolulu
Ala Moana Luxury Suites International Hotel
Ala Moana Luxury Suites International Hotel Honolulu
Luxury International Suites
Luxury Suites Ala Moana
Luxury Suites International
Ala Moana Hotel LSI Resorts Honolulu
Ala Moana Hotel LSI Resorts
Ala Moana LSI Resorts Honolulu
Ala Moana LSI Resorts
Ala Moana by Luxury Suites International
Ala Moana by LSI Resorts
Ala Moana By Lsi Resorts
Ala Moana Hotel by LSI Resorts Hotel
Ala Moana Hotel by LSI Resorts Honolulu
Ala Moana Hotel by LSI Resorts Hotel Honolulu

Ala Moana Hotel by LSI Resorts Reviews

Reviews

6.2
Rating 10 - Excellent. 166 out of 961 reviews
Rating 8 - Good. 260 out of 961 reviews
Rating 6 - Okay. 207 out of 961 reviews
Rating 4 - Poor. 158 out of 961 reviews
Rating 2 - Terrible. 170 out of 961 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leani

Stayed 7 nights in Jul 2025

6/10 Okay

Nicole

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family

Extra charges for extras

Good idea to remember your reservation is managed privately so you will not get the amenities of the hotel. Make sure you buy your own extras to prevent any additional charges. example buy more toilet paper and your own towels.
Stayed 3 nights in Jun 2025

8/10 Good

Steven Glynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
I did not realize this was a private rental unit prior to check in and that the hotel would not be servicing the room. We ran short of toilet paper and had to go buy some.
Stayed 7 nights in Jun 2025

6/10 Okay

Gary Allan

Travelled with family
Liked: Property conditions & facilities
Liked that it is connected to Ala Moana shopping center and is also a pink line stop on the trolley. Did not like that there was no daily room service.
Stayed 7 nights in May 2025

2/10 Terrible

Shahab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. I asked for two beds. I got one. Two pillows only for two people. Bathroom was disgusting. It was for handicapped. When you took a shower the water didn’t drain and was all over the floor in the bathroom. They didn’t supply even one plate or bowl. No extra blanket. Truly the worst. I’ll be sharing that with anyone who asks.
Stayed 6 nights in May 2025

2/10 Terrible

Raul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed because as shown in expedia it seems that you are booking in Ala Moana Hotel, the reality is that it a separate building, that at first appearance looks great but when you get to the room, it is dirty, musty, not renovated at all, you have chair/bed for a second person, with no sheets, the worse of it is that staff never responded again. So I felt stuck there.
Stayed 5 nights in Apr 2025

4/10 Poor

Souvik

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

STUART, ROSEVILLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location to shopping, the beach and bus routes. you can walk everywhere. The only negative was the restaurant was under construction then. I will stay here again.
Stayed 2 nights in Apr 2025

6/10 Okay

Aliman

Stayed 3 nights in Apr 2025

2/10 Terrible

Densathit

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not properly cleaned. The ice bucket had left over water from previous guest. Microwave was dirty. Even though room service was not offered, they didn't leave enough personal hygiene stuff.
Stayed 10 nights in Mar 2025

4/10 Poor

thomas, Honolulu H

Disliked: Property conditions & facilities
I wouldn’t stay again
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
we stayed in the kona tower, this was first time booking at at this hotel, the room was ok. nothing great , outdated carpets, bathroom had no exhaust fan if it did it didnt work. when we first arrived the bathroom had a fair amount of water on the floor and along the tub. every morning around 5 am we were woken up by the the trucks below us as this unit was located at the back of hotel where all service vehicles come and go. because it is a private unit and not run by mantra you are limited to towels and must pay for more by calling the number in vegas. the hotel itself os in great location easy to walk to mall and beaches close by transit was close . if i was to come back i would book through the Mantra side of the hotel
Stayed 6 nights in Mar 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to buying the needed supplies
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!! No issues throughout our stay.
Stayed 3 nights in Feb 2025

2/10 Terrible

Niki

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The host has their cleaner only just finish what they called cleaning 2 min after we arrived at the room we had to wait outside in the hallway to only get in and find hair on the towels I made a complaint about this and then I decided to check the sheets and they also had black hair on them bed was so uncomfortable we woke up with sore neck and back everyday it was horrible I made another complaint about the sheets and they accused us of laying in the bed when we literally just got there dying to have a shower and had to wait for the cleaner to go downstairs wash the towels and sheets again because they didn’t have a spare set of towels or sheets to give us this was such a bad way to start a vaycay I had to go to target and buy my own towels just so we can have showers after a 10 hour flight I asked for a one night refund on our stay which I think was reasonable and I’m yet to hear back from them still I called them that many times and no one would get back to me it’s ridiculous will never book through LSI resorts again I’ll stick to booking directly through the hotel with better services and cleanliness
Stayed 7 nights in Feb 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They reel you into thinking you are staying in a 4star hotel. In reality you stay in anasty attached property. No one to call for help.
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service

You Need to Improve Your Services to Ala Moana

Stayed 4 nights in Feb 2025

2/10 Terrible

Meme

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leaking water and broken door hinge

Our stay had made it pretty bad experience for us to visit Hawaii. We got a private room and was not aware it is a private Airbnb separately from the hotel at Ala Moana Hitel. Our room had leaking water all over the front door from the fridge, along with a broken door hinge we couldn’t open or closed the main door. I went to get a new room but we could not, the hotel reception send us to these RSI private owner, we did not have any choice. We went back to the room, they came and fixed the door but did not even look at the fridge. We cleaned up the floor ourself, we think it’s the fridge from thawing out. The next day we ran out of toilet papers, they did not leave extra toilet paper for our 6 days stay. I’ve never booked a place where toilet paper is not provided. I again called RSI people and they said they charge $50 for service fee on top of towels fees and toilet paper is $1.50 each roll, I called hotels.com and ask if we can get a new room but nothing was done except a $250 credit to my account. We stay our 6nights. We will never book with these private owner, terrible!! Both me and my husband called and ask for management but nothing was escalated and not ever a phone call back. Our room is 2015 with Ala Moana Hotel, don’t book this room at this hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Everett

Stayed 3 nights in Feb 2025

6/10 Okay

Justice

Stayed 2 nights in Feb 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book thru LSI

This tired room needed a fresh coat of paint and a rug shampoo. The shower curtain was dirty and not properly hung. The toilet paper holder was halfway off the wall and the paper kept falling off. The bathroom door didn't stay shut. There was one tiny tube of bath gel for three people for 8 days. There was no liner for the ice bucket and not even a matched set of glasses (except for two useless champagne flutes). There weren't all that many plugs available for cell phones, etc., and the plug on the table lamp didn't take a charge. We had problems with the tub, which didn't drain one night (we had to bail it out with the garbage can in order to take showers) and the toilet got plugged another night. The phone number provided by LSI wasn't answered, not even the emergency option #3. Luckily, the Ala Moana hotel manager supplied another number that did get answered, but that person was in Las Vegas. Tho friendly, she wasn't able to do anything to help us after hours. There is not 24/7 service for LSI. A plumber did arrive unannounced the following day to fix the tub, and a very unfriendly person (definitely not a plumber) came with a plunger to clear the toilet the following morning. We didn't know when/or if anyone would show up. Not my idea of customer service. The beds were comfy, and the view from the lanai was nice, but hard to screw those things up. Too bad, since this is such a great location. We've been to this hotel many times.
Stayed 8 nights in Jan 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining facilities on site are fantastic. The rate I paid for my stay was very reasonable. The hotel was nice interior . Great location. The room was clean but very average. A bit more soundproofing would be good as I could here everything in the hall and on the streets.
Stayed 6 nights in Jan 2025

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