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Holiday Inn London-Gatwick Airport by IHG

4.0 star property

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Photo gallery for Holiday Inn London-Gatwick Airport by IHG

Exterior
Courtyard
Exterior
Breakfast and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Povey Cross Road, Horley, England, RH6 0BA
  • Place, Archway Theatre
    ‪19 min walk‬
  • Place, Tulley's Farm
    ‪9 min drive‬
  • Place, Tilgate Park
    ‪10 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Super)

Standard Room, 1 King Bed (Super) | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Super)

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Stocked Minibar)

Premium Room, 1 Queen Bed with Sofa bed (Stocked Minibar) | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Premium Room, 1 Queen Bed with Sofa bed (Stocked Minibar)

8.4 out of 10
Very good
(9 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Stocked Minibar)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Premium Room, 1 Queen Bed (Stocked Minibar)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn London-Gatwick Airport by IHG

Hotel with a restaurant, in the vicinity of Hawth Theatre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Holiday Inn London-Gatwick Airport by IHG offers 216 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a bath.

This Horley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Holiday Inn London-Gatwick Airport by IHG. During your stay, you'll be within walking distance of Archway Theatre. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from High Weald and 9 minutes from Tulley's Farm
  • Bus station shuttle shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn London-Gatwick Airport by IHG. Parking is available for a fee.

This 4-star Horley hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6 AM to 10 AM.
Open Lobby – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Bus station shuttle (surcharge)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6 AM to 10 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Uncovered self-parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn London-Gatwick Airport by IHG offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn London-Gatwick
Holiday Inn London-Gatwick Airport
Holiday Inn London-Gatwick Hotel
Holiday Inn London-Gatwick Hotel Airport
London-Gatwick Airport Holiday Inn
Gatwick Airport Holiday Inn
Holiday Inn Gatwick Airport Hotel Horley
Holiday Inn Horley
Horley Holiday Inn
Holiday Inn London-Gatwick Airport Hotel Horley
Holiday Inn London-Gatwick Airport Hotel
Holiday Inn London-Gatwick Airport Horley

Holiday Inn London-Gatwick Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 642 out of 1204 reviews
Rating 8 - Good. 343 out of 1204 reviews
Rating 6 - Okay. 133 out of 1204 reviews
Rating 4 - Poor. 45 out of 1204 reviews
Rating 2 - Terrible. 41 out of 1204 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mrs G P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was lovely and hot, I was not too keen on black pudding which i felt was quite tasteless. Lovely warm croissants, pain au chocolat and raisin pastries. Very disappointed with bedroom, bed was too small, only a standard double and duvet was far too heavy. The basin in bathroom was dreadful with a huge crack across it
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom could have been cleaner. Free water bottles in room would be good.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

MOSANN

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to and from Gatwick. It was quiet and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport, food was great
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buffet. Plenty of space in the room.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Toilets didnt flush and the shower was poor
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for a night if you arrive from the airport late or have to leave early in the morning. There is a shuttle bus for about £8 for a return ticket or £4.50’ish for one way. You can pay with your credit card on the bus. Shuttle pick up and drop of location was sent by e mail when I booked . Staff were friendly and courteous. I would return for sure.
My last British Fish & Chips with mushy peas meal at the Holiday Inn restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula And Wes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was good. Room was clean and comfortable. Excellent shuttle service to the airport
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay before flight and we had dinner. All good.
Stayed 1 night in Oct 2025

2/10 Terrible

B

Disliked: Staff & service
I booked as part of a medical emergency journey home and, as happens in that kind of situation, had to adjust plans. I reached out to the hotel within 24 hours of making the booking to plead for a cancellation fee waiver and they simply never responded. Hotels.com continued to do so on my behalf for several days too - nothing. Hard to imagine a stay under this management would be anything but austere. Good luck.
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

2/10 Terrible

william

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms three times and pay an upgrade for a habitable room. All rooms had dirty carpets and are in need of a complete remodel. The bathroom was tiny and had a bath shower combo requiring a 2.5 foot barrier for entry. We travel extensively and stay at 50 hotels each year we are IHG prime members and Expedia gold members. This hotel is the worst hotel we have ever stayed in it is pure hotel hell. It makes Motel 6 look like the Waldorf Astoria. Stay away
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem with the TV and it was sorted in no time. Great service
Stayed 1 night in Oct 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here when I am in surrey and I love it
Stayed 1 night in Sep 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for one night stay prior or after flights
Stayed 1 night in Oct 2025

10/10 Excellent

John, TAMPA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in. Good room and restaurant for a reasonable price.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Very close to airport. Onsite restaurant was very good. Breakfast had lots of choices
Stayed 1 night in Sep 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, room comfort
a/c not utilised. staff friendly and efficient room very comfortable but lighting and switching somewhat eccentric. food good for travellers' stop-over. bar ok
Stayed 1 night in Sep 2025

10/10 Excellent

maureen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2025

8/10 Good

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel except the beds and pillows aren’t very comfortable.
Stayed 1 night in Sep 2025

8/10 Good

PHilip

Liked: Cleanliness
Stayed 2 nights in Sep 2025