Best Western Plus Horseheads Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Horseheads Inn & Suites

Lobby
Exterior
Exterior
Lobby
Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Laundry

Explore the area

View in a map
2671 Corning Rd, Horseheads, NY, 14845
  • Place, Bethany Village
    ‪2 min drive‬
  • Place, Eldridge Park
    ‪6 min drive‬
  • Place, Elmira College
    ‪10 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Horseheads Inn & Suites

Hotel in Horseheads with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and laundry facilities are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Best Western Plus Horseheads Inn & Suites offers 102 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Plus Horseheads Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Museum at the Depot. Enjoy features like free self-parking, plus an indoor pool and a 24-hour gym.
  • Free continental breakfast served daily
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include 3 meeting rooms, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute drive from Museum at the Depot and a few minutes from Bethany Village
Best Western Plus Horseheads Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. Free breakfast is served daily. There are 3 meeting rooms available. The business-friendly Best Western Plus Horseheads Inn & Suites also features a fireplace in the lobby, laundry facilities, and a corner/local shop. Self parking is free.

This Horseheads hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Landmark Horseheads
Landmark Inn Horseheads
The Landmark Inn
Best Plus Horseheads & Suites
Best Western Plus Horseheads Inn Suites
Best Western Plus Horseheads Inn & Suites Hotel
Best Western Plus Horseheads Inn & Suites Horseheads

Reviews

Best Western Plus Horseheads Inn & Suites Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 437 out of 608 reviews
Rating 8 - Good. 109 out of 608 reviews
Rating 6 - Okay. 37 out of 608 reviews
Rating 4 - Poor. 17 out of 608 reviews
Rating 2 - Terrible. 8 out of 608 reviews

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay while visiting Corning. Property is new and inviting. Very nice room clean and quiet. Excellent breakfast and amenities. Will stay again.
Stayed 1 night in Aug 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The only thing was the blinds in our bedroom is broken.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jul 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities

Very average and not great value for money

Not what I would call value for money for what is a limited service hotel. Laundry not working so had to drive 6-7 minutes to a public laundromat. Breakfast offering very unappealing. Despite booking a room for a family of 4, there were only two sets of towels. But large room with comfortable beds and pillows.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were new and inexperienced. We stayed 3 nights but had no housekeeping. There was no closet. The shower had not been properly installed. The noise level was too high.
Stayed 3 nights in Jul 2025

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We had to move rooms twice. Found a bag of dirty clothes and candy wrappers/candy on the carpet in the first room. Moved to another room and found leftover food in the fridge. The front desk staff person was very nice and apologetic. She said there were recent staffing changes and a new housekeeping staff. Hopefully it will improve if they become better trained. The appearance inside the hotel was nice and the breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 5 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

roger

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
The rooms were clean. The hallways and elevators need to be clean more often. Spills not cleaned up and floors are sticky. Bathrooms on the first floor had no toilet paper in any stall. Had to rescue a lady and get her some. They need to invest in some sturdier paper plates at breakfast room. Also plastic wear was very cheap. Broke easily. Other than that the motel was a nice place to stay. They just need to work on a few important things
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Chacka

Disliked: Cleanliness, amenities, property conditions & facilities
The area around the hotel looks like an abandoned area. It looks unsafe and unkept. I felt unsafe entering in the evenings. Parking was a challenge due to an unusual amount of work trucks/vans taking up the majority of parking . There was never anyone at the front desk for the 3 nights that I was there. I would’ve canceled the first night, but I was already charged the full amount at check in. Never again would I stay here or recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Nidia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and close to shopping areas!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

HANYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mridul

Liked: Cleanliness, staff & service, property conditions & facilities
Renovated or new, ample parking space, nice breakfast. 24 hour tea/coffee
Stayed 1 night in Jul 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, clean, quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Darlene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Housekeeping came banging on the door at 9 am to see if we were gone. When we answered and said we were not, they proceeded to vacuum right outside our room and yell to each other down the hall. They returned again at 10:45 banging on the door. Checkout is 11 am. In addition..I have NEVER had worse pillows in a hotel! Flat and lumpy-awful!
Stayed 1 night in Jun 2025

10/10 Excellent

Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal! Very clean and spacious!
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

10/10 Excellent

David, NEW IPSWICH

Stayed 1 night in Jun 2025

8/10 Good

Jun

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jun 2025