Aloft Houston by the Galleria

3.0 star property

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Photo gallery for Aloft Houston by the Galleria

Indoor pool, pool loungers
Cocktail bar
Premium bedding, down duvets, in-room safe, desk
Exterior
Fireplace

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
5415 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪7 min walk‬
  • River Oaks District
    ‪20 min walk‬
  • MD Anderson Cancer Center
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

aloft, Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

  • 29.2 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

  • 26.3 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Aloft Houston by the Galleria

Hotel with an indoor pool, steps from Westheimer Rd
This hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Aloft Houston by the Galleria offers 152 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Aloft Houston by the Galleria. During your stay, you're just a quick walk from Westheimer Rd. You'll find features such as free WiFi in public areas, plus an indoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at w xyz bar
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Westheimer Rd and 8 minutes by car from Rice University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Aloft Houston by the Galleria offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Aloft Houston by the Galleria. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Houston hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
W xyz bar – This cocktail bar specialises in Regional cuisine and only serves light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 5.50 to 14 for adults and USD 5.50 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • w xyz bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift (44 centimetre wide door)
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 centimetre high)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.5 to 14.00 for adults and USD 5.50 to 14.00 for children
  • Self-parking fee: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Hotel Houston Galleria
Aloft Houston Galleria
Aloft Houston By The Galleria Hotel Houston
Aloft Houston Galleria Hotel
Aloft Galleria Hotel
Aloft Galleria
Aloft Houston by the Galleria Hotel
Aloft Houston by the Galleria Houston
Aloft Houston by the Galleria Hotel Houston
Aloft Houston by the Galleria a Marriott Hotel

Aloft Houston by the Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Armani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Staycation hotel for girls night!

Really great stay for the price, its not a new building but very comfy loft vibe. Went out and came back, played billiards and jumbo Jenga in the lobby. Only downside was the remotes do not work. Will not change the channel past the hotels infomercial channel. Staff was amazing tho, i wish i remembered her name at front desk because she had a beautiful spirit!
Stayed 1 night in Mar 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oswaldo is the man. Made sure I had everything I needed and the room with a nice view is always amazing
Stayed 1 night in Feb 2025

6/10 Okay

Rodney

Stayed 1 night in Feb 2025

2/10 Terrible

Samantha Hinton

No rooms??

I booked to pay at property and was still charged after I was told there were no rooms available. I spoke to someone else at their corporate location that ensured me they did have rooms at the time of my check in. Really frustrating situation.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Michelle, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and so were all of the staff. The galleria is within walking distance.The bar staff were exceptional. The coffee is terrible.
Stayed 1 night in Feb 2025

10/10 Excellent

Shelly

Stayed 1 night in Jan 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Devyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had paint chipped in bathroom and was outdated.
Stayed 1 night in Feb 2025

4/10 Poor

Brittany

Disliked: Staff & service, amenities, property conditions & facilities
There is only 1 microwave that’s kept in the lobby and it’s filthy. They put me way in the 10 floor and in the back, when you get off the elevator it’s such a far walk to get to the room. My room Phone wasn’t working which seems…intentional
Stayed 1 night in Jan 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good overall. The parking charges were the onyl thing that I wasn't happy about.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Renika

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lamp was broken. There were no extra blankets in the room. There was only a small bar of soap and no body wash. I had to go find someone to come to the front desk after waiting 20 minutes. It was not the experience I expected at all.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Horrible, horrible, horrible! I had to switch rooms 3 times due to all the issues at the hotel. HVAC unit not working. Debilitating rooms, shower floor paint coming off the tiles, mattresses sunken in and worn out. TV’s not working
Stayed 2 nights in Jan 2025

10/10 Excellent

Janyka, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Only thing I didn’t like their we had to pay $25 a day to park that’s kind of steep.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vernon

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Jan 2025

2/10 Terrible

Jayla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

YSONJI

Liked: Staff & service, room comfort

Mediocre

It was ok. Easy check in and out. But the hotel look like it just had renovations that wasn't that Great.
Stayed 1 night in Dec 2024

4/10 Poor

Alfonso

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 4 nights in Dec 2024

6/10 Okay

Francis

Travelled with family
Liked: Staff & service, room comfort
A water link and repairs were being fixed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Stayed 1 night in Dec 2024

4/10 Poor

YUHAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire alarm showed false alarm for the whole night. I had to change the room. In addition, house keeping are extremely noisy and talking all the time starting from 8am. And the rooms are noisy too, I can hear what next room said.
Stayed 6 nights in Dec 2024