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Best Western Plus Northwest Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Northwest Inn & Suites

Lobby
Property amenity
Outdoor pool, pool umbrellas
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
11611 Northwest Fwy, Houston, TX, 77092
  • Place, Houston Graduate School of Theology
    ‪2 min drive‬
  • Place, Karbach Brewing
    ‪3 min drive‬
  • Place, TC Jester Dog Park
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Northwest Inn & Suites

Hotel in Houston with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Plus Northwest Inn & Suites offers 60 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Best Western Plus Northwest Inn & Suites, you'll be within walking distance of Karbach Brewing. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Westheimer Road and 11 minutes from Memorial City Mall
Best Western Plus Northwest Inn & Suites offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 884 square feet (80 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Northwest Inn & Suites. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 884 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Northwest
Best Western Northwest Inn
Best Western Plus Northwest
Best Western Plus Northwest Inn
Best Western Northwest Hotel
Houston Best Western
Best Western Houston
Best Western Plus Northwest Inn Suites
Best Plus Northwest & Suites
Best Western Plus Northwest Inn & Suites Hotel
Best Western Plus Northwest Inn & Suites Houston
Best Western Plus Northwest Inn & Suites Hotel Houston

Reviews

Best Western Plus Northwest Inn & Suites Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 311 out of 755 reviews
Rating 8 - Good. 235 out of 755 reviews
Rating 6 - Okay. 116 out of 755 reviews
Rating 4 - Poor. 41 out of 755 reviews
Rating 2 - Terrible. 52 out of 755 reviews

Reviews

6/10 Okay

Shelly

Travelled with family
Liked: Staff & service, room comfort

Just OK

Room was decent, a little dirty. Shower did not work properly. Breakfast was just ok, greasy sausage and day old appearing potatoes. Not great. It was quiet and we did sleep well.
Stayed 1 night in Aug 2025

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it was close to thehighway it was still quiet.
Stayed 1 night in Aug 2025

6/10 Okay

Rufino

Travelled with family
Liked: Cleanliness, staff & service, amenities
I di not like the shower and bathroom
Stayed 5 nights in Aug 2025

8/10 Good

ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was pretty good. Gas station right next to it was super convenient. Nice few nights, the lady at the front desk was rly nice too.
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moldy room

We arrived we could not check in power went out and the internet was out they said we would have to wait until it was back up they then said we can take you to your room but can’t give you a key we will let you in and out by the time he said that an alert for my card went off saying I been charged by then so my thought ooh internet back up I go back down try to check in they said it’s still down I been charge but have no room key I said we are going to go grab food and we will be back they said ok we were gone about an hour came back they gave me 1 room key said internet still down I can do paperwork at breakfast so we said okay went to the room got ready for bed pull cover back on the need there is mold on the Balch spring cover I looked around the room Found more mold open outlet and dirty curtains ect by that time we drove 300 miles we are tired and hungry and sleepy I told them about asked them could that refund me they said no because I booked through a 3rd party! It’s unacceptable I want a full refund!
Stayed 1 night in Jul 2025

2/10 Terrible

santiago

Stayed 1 night in Jul 2025

6/10 Okay

Emely

Travelled with family
Disliked: Property conditions & facilities
The place was very quiet and quaint. Staff was very kind and helpful. Breakfast was offered every morning. However, there weren't that many different options, but the food was filling. The omelettes and sausages were very delicious! Laundry is not complimentary, you have to pay $2 (in quarters) each for the washer and the dryer. There are only one of each on the property, but they were rarely used, so no issues finding a time to use them. The pool was often empty, but we only used it once because it was kind of dirty. Also, no towels are provided at the pool, so make sure to take your own, and you must ask staff to let you into the pool area because it stays locked. The beds are not firm and our sheets had some stains on them. The carpet in our room was missing a chunk. The fridge and microwave looked old. Also, online I reserved a room with a sofa bed, but there were no sofa beds. The place is in need of many renovations. Overall, the place is nice and quiet, but I would probably not choose to stay here again.
Stayed 7 nights in Jul 2025

2/10 Terrible

Nneoma

Disliked: Cleanliness, amenities, property conditions & facilities
I arrived on the property around 12:30pm and asked for early check in. I was asked to pay a fee or wait till 3 so I decided to wait. At 3:05pm they said that my room wasn’t ready and I should wait 20 minutes. No problem but 20 minutes turned to an hour, an hour into 2 hours, and then into 3 hours. In between they kept checking other guests in btw. The staff was extremely unprofessional and I even asked for a refund so I can go get somewhere else and they said no. I was checked in around 6:40 pm after I was there since 12:30pm. The room was stinky and the bathroom smelled like there was an issue with the sewage or something. I was so irritated and they said they were overbooked so I couldn’t change my room. I ended up sleeping somewhere else so I just wasted my money!! NEVER BOOKING HERE AGAIN!
Stayed 2 nights in Jun 2025

8/10 Good

Tisho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A brief stay

A good deal for one night. The a/c only got cool when it was set to 60, and the only the volume button worked on the remote control. If it was more than one night, I would have complained.
Stayed 1 night in Jul 2025

10/10 Excellent

rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean but beds need upgrade
Stayed 2 nights in Jun 2025

6/10 Okay

Alexis C

Disliked: Staff & service
Stay was ok. When we arrived the hotel was very hot! Houston is already super humid!! The guy at the desk was VERY RUDE! Not welcoming at all! The lady in the morning was very nice on the other hand.
Stayed 2 nights in Jun 2025

8/10 Good

Terry

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The stay was good. We weren't at the hotel much. It was a good stay. The staff I worked with was friendly, the room was good and it was easy to get to from the highway.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The place is well taken care of. Clean and quite.
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, when we arrived you could tell someone had smoked in our room but it was not that bad. We called the front desk and they immediately came up and sprayed our room. The receptionist was very nice and helpful. The property was nice and looked to be taken care of. The pool was nice but hot tub was only Luke warm, but it was June. Breakfast was good and the property felt safe. I would not have any issues staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Stayed 2 nights in Feb 2025

8/10 Good

Maria del carmen Vargas

Stayed 1 night in Apr 2025

6/10 Okay

Mindy, Bryan

Travelled with family
Manage your expectations. It’s clean enough. It’s comfortable enough. It is not nice, but it’s also not expensive.
Stayed 1 night in May 2025

6/10 Okay

Jessie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Gaurav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kimberly, Houston

Liked: Cleanliness
Stayed 1 night in Apr 2025