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Best Western Premier Ashton Suites-Willowbrook

3.0 star property

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Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Reception
Pillow-top beds, in-room safe, desk, laptop workspace

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
7495 W Greens Road, Houston, TX, 77064
  • Willowbrook Mall
    ‪7 min walk‬
  • Sam Houston Race Park
    ‪3 min drive‬
  • Vintage Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.1 out of 5, Very good, (927)
The price is €72
for 1 room
includes taxes & fees
6 Aug - 7 Aug
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About this property

Best Western Premier Ashton Suites-Willowbrook

Hotel in Houston with free breakfast and 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool.
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 6 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Ashton Suites-Willowbrook. During your stay, you're just a quick walk from Willowbrook Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, locker space and a business centre
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from Willowbrook Mall and a 2-minute drive from Houston Methodist Willowbrook Hospital
Best Western Premier Ashton Suites-Willowbrook offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Premier Ashton Suites-Willowbrook. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Premier Bar & Grill – This bar only serves dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Premier Bar & Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Premier Ashton Suites-Willowbrook.

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 678 reviews
Rating 8 - Good. 128 out of 678 reviews
Rating 6 - Okay. 54 out of 678 reviews
Rating 4 - Poor. 26 out of 678 reviews
Rating 2 - Terrible. 61 out of 678 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
iT WAS NICE & PLEASANT STAY, HOWEVER THERE ARE NO PUBLIC TRANSPORT & CANT WALK AROUND HOTEL. DINING OPTION PROVIDED WOULD BE GREAT.
Stayed 7 nights in Apr 2025

10/10 Excellent

Tanja

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Stayed 1 night in Apr 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel,
Stayed 2 nights in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denise and Lawrence

Everything was amazing. The front desk clerk was friendly and helpful. The room was very comfortable, the bed was awesome, we didn’t want to leave. The room was clean, and the decor was nice. The cleanliness was throughout the hotel. We also appreciate the well lit parking lot. Hotel is highly recommended. We will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Mr Makesh made the booking process go smooth as butter. He was extremely helpful and patient, i plan to go back soon
Stayed 2 nights in Apr 2025

4/10 Poor

Kendra

Travelled with family
Disliked: Staff & service

Absolutely absurd

I was highly upset that the pool is closed. One of the main reasons for choosing this hotel was the pool. They have the shortest at breakfast time available. They will knock on your door 5 minutes before checkout. They do not want guests in your room after 9:00 p.m. feels very much like a prison. I was told that I had to pay for an extra guess if they were going to be in my room after 9:00 p.m.
Stayed 1 night in Apr 2025

6/10 Okay

Ralph

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The couch had stains and it needed deep cleaning with a steam machine. You don't what caused those stains so it was kind of nasty. This property charges $100 for a security deposit which is something I didn't see when booking the room and after 48 hours the money hasn't been refunded yet.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

harjit

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ISRAEL

Travelled with family
Liked: Amenities
Very pleased with this hotel Thank You
Stayed 1 night in Mar 2025

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Get to dinner early if you are in town on Saturday night Everything is poppin!
Stayed 1 night in Mar 2025

2/10 Terrible

Ravi

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Blake

Stayed 3 nights in Mar 2025

2/10 Terrible

Joanna

Disliked: Staff & service, property conditions & facilities
Hated this hotel. Me and my friends stayed here for a birthday trip, and we never felt welcome at any point. Firstly, we felt very prejudiced because we were black. It hurt to see the white guests feel very welcomed while the black guests feel very unwelcome. I hated the customer service , the front desk denied me to use the downstairs bathroom, said I was an “intruder” because I had roommates and asked to use the downstairs bathroom since we were getting ready. The front desk also had us wait outside in the cold , because we were waiting on the deposit money to be cleared by the bank the day we were checking in. All in all, our stay was very unpleasant. And I do not recommend any black people to stay there.
Stayed 3 nights in Mar 2025

6/10 Okay

Rashidah

Travelled with family
Disliked: Amenities
The pool advertised here does not exist, which was a main reason for choosing the hotel. Its across the street from a 'cabaret'. While the room wasn't filthy, it was definitely surface cleaned only. Ladybugs in the windowsill, on the pillow, dirt/dust in corners including the fridge. I have pictures. Almost pulled teeth to get extra towels. My fiance' was denied extra blankets& pillows (we booked for 4 all of this should've already been in there). My personal favorite was the posted signs that you cannot take breakfast back to your room. Its served from 6-9am!! So my 11&12 year old kids never ate. Also only pork sausage I don't eat pork many do not. Same muffins from the day before. When we came back at night, they blocked the drive on one side with a hotel van as a security measure to create one way in/out. I guess....they steal cars around there? Overall I wont be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tynetta

Stayed 3 nights in Mar 2025

2/10 Terrible

Tasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tanna

Stayed 5 nights in Mar 2025

8/10 Good

Tanna

Stayed 2 nights in Feb 2025

8/10 Good

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, clean and cozy.

Slow check-in, slow elevator, but convenient location, good price, quiet, clean, comfortable, decent bfast. Would book again.
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller, Travelled with partner
Y
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Vamsi Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025