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Candlewood Suites Houston - Pasadena by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston - Pasadena by IHG

Exterior
Property amenity
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
3450 East Sam Houston Parkway, Pasadena, TX, 77505
  • Place, St. Luke's Patients Medical Center
    ‪1 min drive‬
  • Place, iT'Z Family Food & Fun
    ‪3 min drive‬
  • Place, Surgery Specialty Hospitals Of America Southeast Houston
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobil, Access Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobil, Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Bedroom

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Comms, Mobil, Access Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Comms, Mobil, Access Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobil, Access Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobil, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Houston - Pasadena by IHG

Hotel in Pasadena with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Weekly housekeeping is available.
Candlewood Suites Houston - Pasadena by IHG offers 81 air-conditioned accommodations with DVD players and free newspapers. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Pasadena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Houston - Pasadena by IHG. During your stay, you'll be within walking distance of iT'Z Family Food & Fun. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from iT'Z Family Food & Fun and a few minutes from St. Luke's Patients Medical Center
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Houston - Pasadena by IHG. Self parking is free.

This Pasadena hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Printer

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 16 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Houston Pasadena Hotel
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pas
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pasadena by IHG
Candlewood Suites Houston Pasadena an IHG Hotel
Candlewood Suites Houston - Pasadena by IHG Hotel
Candlewood Suites Houston - Pasadena by IHG Pasadena
Candlewood Suites Houston - Pasadena by IHG Hotel Pasadena

Reviews

Candlewood Suites Houston - Pasadena by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 190 out of 307 reviews
Rating 8 - Good. 58 out of 307 reviews
Rating 6 - Okay. 26 out of 307 reviews
Rating 4 - Poor. 8 out of 307 reviews
Rating 2 - Terrible. 25 out of 307 reviews

Reviews

10/10 Excellent

Medhat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Stayed 1 night in Jul 2025

6/10 Okay

Travonn, Houston

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room had roaches
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice front desk and easy check in and out
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Steven

Stayed 1 night in Jun 2025

8/10 Good

Famelisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service all around

After having such a bad experience at another hotel and having them cancel our reservation, we were able to book a room at Candlewood, which was a step up from the previous location. This hotel was very inviting, The staff was exceptional. The amenities were great. Free washer and dryer for customers. Kitchen in the room with a range of appliances that could be borrowed. If needing a place to stay in Houston again, we will definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff
Stayed 1 night in Jun 2025

8/10 Good

FERNANDO

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple and quick
Stayed 1 night in May 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
room was great just had a smell. Bed and pillows were very soft. customer service was ok
Stayed 2 nights in Jun 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here because its a great hotel with secured gated parking.
Stayed 1 night in May 2025

10/10 Excellent

Jesse, Dallas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathtub

A little concerned about the bathtub in room 414. When you stepped in the bottom would give a little and would make a groaning noise. Also the bottom of the tub is slick, almost fell once. Maybe some safety strips on the bottom. A/C was a little difficult to get the temp just right.
Stayed 3 nights in May 2025

10/10 Excellent

Amador, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be five stars, but there was a chair in the room that had the cover ripped off - Just take that chair out. All in all very good, I will definitely stay again at this property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Friendly
Stayed 4 nights in Mar 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice and it was convenient to everything we needed.
Stayed 2 nights in Apr 2025

6/10 Okay

Sindy

Disliked: Cleanliness
Bathrooms are dirty, they gave me 2 rooms and both bathrooms were dirty, one had hair and the other one the toilet was dirty, I had Clorox wipes and cleaned it myself, after driving 15 hours I just wanted to sleep!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Belinda

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Meh...

The location was in a great spot. The check in process was convenient and front staff were helpful. Our room was on the 2nd floor and it had a faint smell of cats/dogs. We opened the windows and cleaned but the smell remained throughout our stay. Additionally, the tub had a slow drain and we had to wait at least ten minutes between showers to allow all the water to go down the drain. Other than those two issues, the stay was pleasant but will probably not book here again.
Stayed 3 nights in Apr 2025