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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi
Exterior
Outdoor pool
Lobby
Free daily buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
15813 2nd Street, Channelview, TX, 77530
  • Place, Port of Houston
    ‪4 min drive‬
  • Place, East Houston Regional Med Center
    ‪5 min drive‬
  • Place, Advanced DIagnostic Hospital and Clinic East
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgraded)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgraded) | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgraded)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgraded)

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking (Upgraded)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites

Hotel with free breakfast, near Port of Houston
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Comfort Suites offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites. During your stay, you'll be close to Port of Houston. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • 5 minutes by car from Port of Houston and 11 minutes from San Jacinto Mall
Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Suites also features an outdoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Channelview hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Comfort Suites Hotel Channelview
Comfort Suites Channelview
Comfort Suites Hotel
Comfort Suites Channelview
Comfort Suites Hotel Channelview

Comfort Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 178 out of 444 reviews
Rating 8 - Good. 71 out of 444 reviews
Rating 6 - Okay. 47 out of 444 reviews
Rating 4 - Poor. 49 out of 444 reviews
Rating 2 - Terrible. 99 out of 444 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing to like abiut this property. When i went to my roomthe door was ooen, uponentering the room the bed was a mess and the room smelled like someone had been smoking in it. My family needed to get ready for a wedding and there was no towels. The hotel wanted to move me to anither room ut it was notnuceand the shower had mold in it. I stayed at the room while they went to the weddingand had to fight the roaches. Ladies walking around downstairs selling themselves. When my family got back checked iut the hoteland left. I dont know if other Comfort Suites are this nasty but i would not recommend this one to someone I dont like.
Stayed 1 night in Aug 2025

4/10 Poor

Carmena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property, after making complaints and reaching out to manager, to resolve the issue, he told me he would call me back in a couple hours and it’s been a couple days and he hasn’t reached back out to me and not answering calls at the property.
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Disliked: Staff & service
Stayed 7 nights in Aug 2025

4/10 Poor

Cameron

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
clump of hair
water mark/stain
smashed bug on wall
nasty furniture
Stayed 2 nights in Aug 2025

2/10 Terrible

Steven

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was always so rude and manager is the absolute worse. There was a mother and daughter who works there and they were great other than that HORRIBLE PLACE TO STAY AT..
Stayed 7 nights in Aug 2025

10/10 Excellent

Norma and Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very comfortable and convenient to locations. The staff is always helpful. Sometimes like last night a guest was unruly and cops had to be called. People who are not employees sit behind the front desk. The young employees smell like Marijuana but the older employee is awesome. She is professional and keeps the motel safe. I forgot her name.
Stayed 2 nights in Aug 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service
One of the staff was so rude penelope
Stayed 5 nights in Aug 2025

10/10 Excellent

Victoria

Stayed 7 nights in Aug 2025

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were in 410 and 412. A/c in 410 barley worked, a/c 412 didnt work. Towels look 15 years old. Parking lot was full of litter. The people working there were nice, but who ever is the manager should be replaced. No ice machine???Really? This was probably a nice place in the past but its pretty bad, no very bad now! I could go on............
Stayed 4 nights in Aug 2025

6/10 Okay

Beonca

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This property was low budget..the rooms was okay but the halls the elevators all stunk really bad and the breakfast they serve is served in such a nasty unsafe unsanitary way.Oh and no one is rarely at the desk to services and the towels and shower curtains needs to be replaced!
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty poor taken care of

Stay away from this hotel. The moment you walk in, you can see spider wear in the ceiling and the AC is broken in the lobby. The place looks dirty rundown the floors are dirty and so is the carpet. When I arrived to the room, the door wouldn’t shut correctly and there was no hot water
Stayed 2 nights in Aug 2025

10/10 Excellent

Gilbert, Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good staff
Stayed 2 nights in Aug 2025

6/10 Okay

Warren

Stayed 2 nights in Apr 2025

4/10 Poor

Vanessa

Stayed 10 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Family stay of 4 days not so nice

My choice for this hotel was that it offered 2 queen beds and sofa bed, which with kids was great. The price was great, but I guess the saying, " you get what you paid for" is so true. Staff was so nice and they can only offer what they have at hand, if corporate doesn't fix the issues with hotel, staff can only apologize for the situation. Our room was good, but the unknown red stain on carpet was a bit scary, the low pressure of water, the very slippery shower and a short curtain that was not long enough and only 1 set of towels for a family of four was not good. Breakfast was the same everyday and one day no syrup for waffles staff said they were looking for money to send for some. Really this is not acceptable with a hotel full of guests. The pool are was not acceptable especially with shady people sitting outside of hotel around pool at all times and a back door that is left open with a rock. The whole entry to this hotel was hot and musty, the front door was broken and left open all day. Every hallway there was trash at elevators and the floors/carpets looked so dirty. The second morning the hallways reeked of marijuana it's was so sicking to stomach and with a family with kids this is not acceptable. Once again staff was so nice and working hard to deal with amenities that they can't fix and that will need to be fixed by corporate maybe corporate needs to come stay a couple of days at their own hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal very niceand caring
Stayed 3 nights in Aug 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

2/10 Terrible

Latiyf

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets werent cleaned. No towels or fasce rags were given. Had to go and buy my own
Stayed 4 nights in Jul 2025

10/10 Excellent

Raysha

Stayed 2 nights in May 2025

2/10 Terrible

Ramano R

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stinks, dirty and dead roaches in the lobby. Pretty much the opposite of everything you’d want in a hotel.
Stayed 8 nights in Jul 2025

6/10 Okay

Princess

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
ms cantu i believe is her last name , very friendly and helped us and made us feel comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Shannon

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jun 2025

8/10 Good

Ruben

Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities

Roach infested

It was filthy and infested with roaches, the experience was terrible. Called front office to tell the and request another room and there was no answer. Called hotel.com complained to them and they also attempted to contact hotel and they couldn't reach them either.
Stayed 1 night in Jul 2025