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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Point of interest
Meeting facility
Exterior
Serves breakfast, lunch and dinner

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, MD Anderson Cancer Center
    ‪5 min drive‬
  • Place, Houston Zoo
    ‪5 min drive‬
  • Place, Toyota Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.4 out of 10
Good
(33 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(57 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Richmond Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Children's Museum of Houston and 5 minutes from Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro and Bar – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 535 out of 1166 reviews
Rating 8 - Good. 226 out of 1166 reviews
Rating 6 - Okay. 163 out of 1166 reviews
Rating 4 - Poor. 107 out of 1166 reviews
Rating 2 - Terrible. 135 out of 1166 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosie

Stayed 3 nights in Jul 2025

6/10 Okay

CAROL, HOMESTEAD

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping is rude and I saw a lady cleaning the bathroom and then use the same towel to clean coffee area , the restaurant food is bad I ask for soup and ask for chips and crackers the server told me they don’t have in a rude way , my kid was eating quesadillas and he has chips in his plate , I pay $8 for a beer and the next day $12 for the same beer
Stayed 4 nights in Jul 2025

2/10 Terrible

Pein

Disliked: Cleanliness, amenities
Customer service no good
Stayed 6 nights in Jul 2025

10/10 Excellent

Dorris

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast you have to pay for your own breakfast that the only thing I see
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and stay there again. I didn’t have any problems and they check on you throughout your stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raquel

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Solomon

Stayed 3 nights in Jul 2025

10/10 Excellent

majdi

Stayed 1 night in Jul 2025

4/10 Poor

Gheorghe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica, Lehigh Acres

Stayed 1 night in Jul 2025

8/10 Good

Rainee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff very friendly. We had two rooms and they accommodated for my dad which was greatly appreciated.
Stayed 2 nights in Jul 2025

10/10 Excellent

De'Onte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, people were just so loud
Stayed 2 nights in Jul 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

TaQuayla

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
They walked in my room plenty of times .
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time here. Excellent service and friendly staff.
Stayed 7 nights in Jul 2025

10/10 Excellent

Raghad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Stayed 1 night in Jul 2025

10/10 Excellent

Dion

Stayed 2 nights in Jul 2025

10/10 Excellent

lacheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS NICE
Stayed 2 nights in Jul 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good stay

Sheets had blood stains and hair. There was not enough towels or toilet paper. Ceiling in the restroom had a metal piece sticking out.
Stayed 2 nights in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Theresa

Travelled with family, Business traveller
It was convenient to the hospital the lady who checked me in a friendly. We had a lot of trouble with the parking garage infact got stuck the arms would not lift up for us to leave. Hair was left in the shower. And a lot of noise in the hall
This shows how dirty the windows were inside and out
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Sense of old world ambiance that's no longer available in many hotels.
Stayed 9 nights in Jul 2025

6/10 Okay

Ljfigkt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025