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Extended Stay America Select Suites - Houston - Sugar Land

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Houston - Sugar Land

Lobby
Property amenity
Studio, 1 Queen Bed, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop
Desk, free WiFi, bed sheets
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
13420 Southwest Freeway, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪3 min drive‬
  • Stafford Centre
    ‪4 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪33 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking

Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, free WiFi, bed sheets

Superior Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Select Suites - Houston - Sugar Land

Suburban hotel in Sugar Land with free parking
Laundry facilities, free self-parking and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Houston - Sugar Land offers 146 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Houston - Sugar Land. During your stay, you'll be within walking distance of AMF Stafford Lanes. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 14 minutes by car from CityCentre and 15 minutes from Westheimer Road
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Houston - Sugar Land, you'll find a vending machine, laundry facilities, and discounted use of a nearby fitness facility. WiFi is free in public spaces. Self parking is free.

This Sugar Land hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Houston Hotel Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Sugar Land
Extended Stay America Houston Sugar Land Hotel
Sugar Land Extended Stay
Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land
Extended Stay Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Suites Houston Sugar Land
Extended Stay America Select Suites - Houston - Sugar Land Hotel

Extended Stay America Select Suites - Houston - Sugar Land Reviews

Reviews

6.2
Rating 10 - Excellent. 313 out of 1003 reviews
Rating 8 - Good. 148 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 150 out of 1003 reviews
Rating 2 - Terrible. 268 out of 1003 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Dorian

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Taronda

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m writing to formally request a full refund and compensation for my recent stay booked through Hotels.com at Extended Stay in Houston. This was by far one of the worst lodging experiences I’ve ever had, and I’m extremely disappointed that it was listed as a 3-star property on your platform. Here’s what happened: • After driving from Dallas to Houston, I arrived around 3:00 AM only to find no one at the front desk. I had to call the hotel’s central support line and wait nearly 40 minutes before someone finally showed up to check me in. • The first room had cockroaches. • I was given a second room, which had water leaking on the floor. • With no viable alternatives and being completely exhausted, I had no choice but to stay. The next morning, I woke up with itchy rashes all over my legs, likely due to bed bugs. This property is clearly unsafe, unsanitary, and unfit for guests, and I am appalled that it continues to be listed as a recommended hotel on your platform. Calling it a 3-star hotel is completely misleading — it shouldn’t even qualify for 1 star. I expect the following: 1. A full refund for this booking. 2. Additional compensation for the distress, inconvenience, and potential health issues I experienced. Please escalate this to your resolution team immediately. I’m happy to provide any documentation needed, including photos or medical follow-up if required. Looking forward to a prompt and satisfactory response.
Stayed 1 night in May 2025

4/10 Poor

Austin

Disliked: Cleanliness, amenities
Hair in bath tub No laundry
Stayed 5 nights in May 2025

2/10 Terrible

Regina

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Antonia, Phoenix

Stayed 2 nights in May 2025

2/10 Terrible

LaTonya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pulled in to check in a female customer was at the counter complaining that someone just tried to get in her room so she was armed. So at this point it was a no for me... I didn't stay to see the outcome so I cancelled my reservations. So why am I still getting charges from this property?
Stayed 2 nights in May 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was appropriate was t a 5 star but didn’t pay 5 star prices either. It was ok.
Stayed 5 nights in May 2025

8/10 Good

Paul S

Liked: Amenities
For the rate charged it was appropriate. Not a 5 star but at least no bugs and it was quiet enough to sleep.
Stayed 1 night in May 2025

10/10 Excellent

Ron

—-
Stayed 3 nights in May 2025

4/10 Poor

DAVID

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roach infested
Stayed 1 night in May 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t waste your money

Room was disgusting and should not have been occupied. Roaches and flys enjoyed the room more than I did
Stayed 2 nights in May 2025

2/10 Terrible

Chau

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. His staff is very friendly.
Stayed 1 night in May 2025

8/10 Good

Kendra

Disliked: Cleanliness, amenities, property conditions & facilities
It was what I needed, which was a bed for the night.
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Stayed 4 nights in Apr 2025

2/10 Terrible

Dennis

Disliked: Amenities
C
Stayed 2 nights in Mar 2025

6/10 Okay

Nahum

Travelled with partner
Good would come again
Stayed 2 nights in Apr 2025

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

LaMarcus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy

Everything about it was filthy no human staff after certain hours horrible experience
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Stayed 1 night in Apr 2025

8/10 Good

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The check in Lady was very pleasant and very helpful
Stayed 1 night in Apr 2025