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Fairfield Inn & Suites by Marriott Houston Brookhollow

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Houston Brookhollow

Lobby
Seasonal outdoor pool
Lobby
Exterior
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
4850 FEDERAL PLAZA DR, Houston, TX, 77092
  • Memorial City Mall
    ‪9 min drive‬
  • Baseball USA The Yard
    ‪9 min drive‬
  • CityCentre
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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Reception

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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

About this property

Fairfield Inn & Suites by Marriott Houston Brookhollow

Hotel in Houston with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Houston Brookhollow offers 90 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Houston Brookhollow. During your stay, you'll be close to Karbach Brewing. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Memorial City Mall and 11 minutes from Westheimer Rd
Some rates at Fairfield Inn & Suites by Marriott Houston Brookhollow are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Fairfield Inn & Suites by Marriott Houston Brookhollow offers its guests a fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Fairfield Inn & Suites by Marriott Houston Brookhollow also features coffee/tea in common area, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free continental breakfast daily.

All-inclusive details

All-inclusive room rates at Fairfield Inn & Suites by Marriott Houston Brookhollow are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 15 March and close on 15 November.
  • Pool access available from 10:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Fairfield Inn & Suites by Marriott Houston Brookhollow.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Suites by Marriott Houston Brookhollow
Fairfield Inn & Suites by Marriott Houston Brookhollow Hotel
Fairfield Inn & Suites by Marriott Houston Brookhollow Houston

Fairfield Inn & Suites by Marriott Houston Brookhollow Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 388 reviews
Rating 8 - Good. 71 out of 388 reviews
Rating 6 - Okay. 30 out of 388 reviews
Rating 4 - Poor. 11 out of 388 reviews
Rating 2 - Terrible. 33 out of 388 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Yelay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We never got any housekeeping services from the hotel staff during our stay. We checked in on the 20th of February. The next day I went to the front desk to ask if we could get a housekeeper to clean our room the staff at the front desk told me it would be the next day and I said okay. The next day one of the housekeeper lady came to my room and I was still in bed sleeping and I told her can u please come back I’m still sleeping, the lady said she doesn’t speak English and I said okay. Please come back later once again. I couldn’t go back to sleep so I left the room in case she comes back to clean the room. I came back to my room 4am in the morning my room wasn’t clean and it was the same way I left it. Nobody came to take out the trash the whole time I stayed at that hotel. And me being in a suite I thought it would make a difference, but it didn’t. I had to be putting my trash in plastic bags I took from my friend house. On Sunday I went to the front desk to talk to one of the staff that was there at the time which was the 23th of February. She was very unprofessional after I told her I haven’t gotten any housekeeper since I been here, and if she can send somebody to my roof to clean it and change my sheets. She told me the have a group coming in so they’ll be busy. So I told her I pay $970 for the room I’m in so what come the group that is coming in better than me? She lied and told me she will send somebody to my room and nobody went to my room.I don’t recommend the hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

Mahmut

Stayed 1 night in Feb 2025

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Functional for business travel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Roland

Stayed 1 night in Feb 2025

8/10 Good

Jorlen

Stayed 1 night in Jan 2025

10/10 Excellent

Diana, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Stayed 1 night in Nov 2024

2/10 Terrible

Everardo

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed at the hotel for two days without hot water. Management made no effort to communicate the situation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been a little cleaner, but not a bad place. Staff was friendly.
Stayed 2 nights in Nov 2024

6/10 Okay

Ransom

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

No Housekeeping.

Rita was amazing. She loves her patrons. when i checked in I was asked if i needed house keeping???? I am staying 5 days and nights yes please.i was told they come every other day and that was fine. when they were supposed to come i went to my room and the only thing done was i got a new set of towels. i called the front desk and asked and was told oh they only do a refresh nothing else and was told they would be there on day 3. nothing and the phone call was made and was told they only come every other day. needless to say i got a new towel 1 time and no room service like trash removal or vaccum or anything. i had to go get toilet paper and what not myself.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tanya

Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal, Hutto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, no issues on our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Room was clean and roomie.
Stayed 2 nights in Aug 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Marcel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

I stayed in the hotel for three nights and asked for a light for my bathroom vanity and not a single person came to fix it. When I asked to just be switched to another room, they lied to me and said that they were sold out. Terrible service. On top of that, they never served breakfast one day. I won't stay again!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamal

Liked: Property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Linda Sharon

Stayed 3 nights in Jun 2024

10/10 Excellent

Delbra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing bad is, the internet was down the whole 3days we were there.
Stayed 3 nights in Jun 2024

8/10 Good

Tawanda R

Stayed 3 nights in Jun 2024

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pretty new. The property is well kept and the staff were very friendly. The complimentary breakfast was also great.
Stayed 2 nights in Jun 2024