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Fairfield Inn & Suites Houston Northwest/Willowbrook

2.5 star property

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Property amenity
Property amenity
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
10825 North Gessner Road, Houston, TX, 77064
  • Place, Sam Houston Race Park
    ‪12 min walk‬
  • Place, Willowbrook Mall
    ‪4 min drive‬
  • Place, Vintage Park
    ‪9 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 40-inch Smart TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites Houston Northwest/Willowbrook

Hotel in Houston with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Housekeeping is available on request.
Fairfield Inn & Suites Houston Northwest/Willowbrook offers 84 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels and Netflix. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites Houston Northwest/Willowbrook. During your stay, you'll be within walking distance of Heron Lakes Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 13 minutes by car from CityCentre and 14 minutes from Memorial City Mall
Fairfield Inn & Suites Houston Northwest/Willowbrook offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served. The business-friendly Fairfield Inn & Suites Houston Northwest/Willowbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Houston Northwest
Fairfield Inn Houston Northwest Hotel
Fairfield Inn Houston Northwest
Fairfield Inn Suites Houston Northwest/Willowbrook
Fairfield Inn Houston Northwest/Willowbrook Hotel
Fairfield Inn Northwest/Willowbrook Hotel
Fairfield Inn Houston Northwest/Willowbrook
Fairfield Inn Northwest/Willowbrook
Fairfield Inn Suites Houston Northwest/Willowbrook
Fairfield Inn & Suites Houston Northwest/Willowbrook Hotel
Fairfield Inn & Suites Houston Northwest/Willowbrook Houston

Reviews

Fairfield Inn & Suites Houston Northwest/Willowbrook Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 357 out of 511 reviews
Rating 8 - Good. 87 out of 511 reviews
Rating 6 - Okay. 24 out of 511 reviews
Rating 4 - Poor. 21 out of 511 reviews
Rating 2 - Terrible. 22 out of 511 reviews

Reviews

10/10 Excellent

Lucretia

Stayed 6 nights in Jun 2025

10/10 Excellent

Edwin

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff (at least between 6/25-6/28), nice room for
Stayed 2 nights in Jun 2025

10/10 Excellent

Eaton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

stephen

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Where the air was coming out for the air conditioning. I was coughing alot. Now that i checked out, im not having the problem no more. So poor air quality in the room
Stayed 1 night in Jun 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good, we had a little problem with our air conditioning in our room, but they were able to get us accommodated and switch to another room quickly. The pool was needing some attention, but they called their pool guys. Hopefully, it’s fixed now.
Stayed 1 night in May 2025

4/10 Poor

Pushpalatha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for 4 days, there is no coffee machine working, TV not working and NO iron board is provided. They didn't check the things before alloting a room to customer. After I reported also they didn't make TV to work. Bad service. Felt very much discomfort which I never ever had in any place.
Stayed 4 nights in May 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming and attentive, and our stay here was great. Love that they provide breakfast in the mornings. Overall great service and will definitely recommend.
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All staff were happy to help and answer questions

Staff were wonderful and very accommodating. It was a fun and wild weekend. We had to change rooms due to my disability but there was no fuss and very quick.
Stayed 2 nights in May 2025

10/10 Excellent

adri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it looks a bit sketchy, but the overall stay was great :)
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff was great. The manager made everyone feel welcomed. The hotel was easy to get to. We found that we were located about 30 minutes from everything. For the price, this hotel exceeded our needs.
Stayed 5 nights in Mar 2025

10/10 Excellent

Francis

Liked: Amenities, property conditions & facilities
Decent for a overnight stay
Stayed 1 night in Mar 2025

10/10 Excellent

Kysheekau

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this stay i felt very comfortable as if i was in my own home i will book this room every time i visit houston
Stayed 5 nights in Mar 2025

10/10 Excellent

manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Omar at the Front Desk was very very Helpful and called us prior to see how he could help us and gave us the perfect room for our needs. He was also very kind during our stay and made sure we were very comfortable
Stayed 3 nights in Mar 2025

2/10 Terrible

Dayna

Stayed 3 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I really enjoyed your front desk staff this weekend beginning with Ky and her accommodating services. There was an issue with the bathroom light fixture, and she assigned us another wonderful room without hesitation. We met with the other ladies the rest of the weekend and everyone was very friendly. I would highly recommend staying at this facility.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
All property clean and neat.
Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, room comfort

So-so experience

The staff was helpful and friendly. The room was comfortable, but the included breakfast buffet was paltry and not up to standard. There were very few options to choose from. The pancakes were cold and rubbery and the rest of the offerings were just "OK."
Stayed 1 night in Feb 2025

8/10 Good

Susan

Stayed 1 night in Feb 2025

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfy hotel

Good stay and room was just as good as it was when I stayed there 2 years ago. Only complaint was that the hot water in the shower was non existent. For a stay in the winter guests need hot showers. I did let the front desk know when I checked out.
Stayed 1 night in Jan 2025

10/10 Excellent

stephen

Stayed 1 night in Jan 2025

2/10 Terrible

Joshua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Eliseo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice facility, but the location was somewhat in an area not too safe but the hotel was great and modern
Stayed 1 night in Dec 2024

6/10 Okay

Christian

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Ac leaked carpet was wet, bad lighting in bathroom, tv had no signal mostly in the morning just a bad stay.
Stayed 4 nights in Nov 2024